Build/Integrate system for Orders & Customer Management - Drop Shipping Business
Require someone to help build or integrate a system for processing our orders and customer management for our Drop Shipping Business. We are open to both building a new system or integrate with an existing systems including subscription and web based etc.
We currently use Excel to manage or customers and order management
1. Must be able to import orders via a CSV file or connect direct via FTP client with the platform we sell on to retrieve orders.
2. Ability to filter which new orders to process out for example based on product stock levels first.
3. Ability to import or connect to system and retrieve supplier order data matching with customer order numbers. Also ability to manually add extra supplier orders for a customer for example replacement orders for damaged items.
4. Must have user restriction controls between customer service staff and management. Restrictions include certain access, permissions such as applying refunds.
5. Ability to let multiple users use the system at once (but only 1 user can update a specific order at once). Data and updates should sync in real time.
6. Ability to assign certain orders or tasks to a user/management
7. Data security control and integrity – To prevent accidently deleting certain data or orders
8. Ability to send automatic and manual emails to customers based on rules and templates we specify and update the orders accordingly
9. Ability to update tracking information for orders
10. Ability to connect to our supplier’s API service and retrieve information such as stock level, shipping method etc
11. Ability to regularly backup all data to a format or source that is independent of the system e.g. excel workbook
12. Reporting and analytics for example, total sales, refunds, customer complaints etc
13. Dashboard function showing outstanding workflow eg open orders today, customer complaints follow up etc.
The above are some key requirements but is not the complete list of requirements. This is a large project and not possible to list every requirement and specification.
I look forward to discussing further with you.
42 freelance font une offre moyenne de $3298 pour ce travail
Hi, I can help you develop and design as well as integrate system for Orders & Customer Management - Drop Shipping Business [login to view URL] [login to view URL] https://www.cevalogistics. Plus
Hi R, You need shipping management system for end user and admin administration to manage business and some automation features to make thing easy. Given requirements are almost clear to me have some queries as wel Plus
Dear Employer, Thanks for giving us chance to submit proposal on your project. Coming to your project scope we will develop order and customer management application for processing our orders and customer managem Plus
o develop the Drop shipping business system with Orders and Customers Management. The system will be developed as a SaaS based web application with the following main modules. 1. User Management module 2. W Plus
HI There! With the reference to your description, I would like to inform you that we are the most eligible freelancer here with whom you can discuss this project. After our discussion, I am sure you will lov Plus
Hi, I have reviewed all the listed 10 requirements and the project scope as well. I understand you own and run a drop shipping business and for the same you want a custom system to be developed to manage your custom Plus
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Hi there, Greetings, I need to have sample of excel files for customer and orders and also a discussion so that can understand your process and can provide you estimated cost and time frame, Please check o Plus
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Hi there, I have checked the details I have great experience with Commerce, Order Processing, Programming, Sales Account Management, Software Architecture. Please start the chat so we can discuss this job more in detai Plus
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Hello We have proven experience in dashboard development. we are developed and successfully maintain it. As per your description, you will require below modules Customer Supplier Orders Complaint Shipping Plus
Hello Hiring Prospect, We have almost ready system available for you as per your requirement. Come on chat and we can communicate as per your time zone regarding your requirement specification in detail and can share Plus