I am a Service Now Certified Administrator and Implementation Specialist, Lean Six Sigma Green Belt and Yellow Belt
• I have also completed the ITILV3 Foundation certification.
• 9 years of working experience IT industry since Nov 2010. During my career, I have worked for big and small clients across separate domains like banking/finance, facilities, education, government sectors etc.
• 8 years of implementation experience on Service Now platform. Worked on different versions of Service Now - Aspen, Berlin, Calgary, Eureka, Fuji, Geneva, Helsinki, Istanbul, London, NewYork, Orlando
• 3+ years of experience working as Solution Architect – designing solution based on customer needs. Experience conducting client workshops and requirement gathering sessions.
• Extensive experience of Service Now Glide Scripting, Server side, client-side rules. Glide scripts, JavaScript, JSON, REST, SOAP etc