This is really trivial to do. It's the type of thing I would do for any neighbor or friend.
Years ago I used to work techsupport for a major ISP (not hostgator) and I do have professional systems administration experience.
I will be glad to walk you through the process. My fee is $50/hr. I expect it to take an hour or less, but however long it takes, you won't pay one penny more.
We can do this through gotomeeting and do a screen sharing/video conference, or I can do it myself. The choice is yours.
Either way if you aren't satisfied, you owe nothing.