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Automated Analysis of Recorded Calls

$30-250 CAD

Fermé
Publié il y a environ 2 mois

$30-250 CAD

Payé lors de la livraison
I require an expert with advanced knowledge of Zapier and related platforms to create a sophisticated automation for my business. The goal is to automate the transfer of recorded calls from Ringcentral to [login to view URL] for analysis, and send the synthesized details to my email. Key Tasks: - Configure Zapier to manage Ringcentral call recordings. - Use [login to view URL] for analysis of these recordings. - Elicit necessary details from the analyzed calls including transcripts, sentiment analysis, action items, and risks. - Finalize a suitable output format for the analyses, a spreadsheet or an Asana task potentially. Skills and Experience: - Expertise in Zapier and related automation tools. - Good understanding of Ringcentral and [login to view URL] platforms. - Strong capabilities in sentiment analysis and risk identification. - Ability to work with multiple output formats. Your experience in handling a similar project in the past will be highly desired. I look forward to your contributions. Summary of what I'm looking for: Creating a zap that integrates RingCentral, [login to view URL], and a task management or communication tool (to send the analyzed data to each location's manager) involves a few steps. Here's a broad overview of how you might set this up using Zapier, assuming you are familiar with each platform's capabilities and limitations. ### Step 1: Trigger - New Recorded Call in RingCentral - **Trigger Event**: Choose the event that initiates the zap, such as a new recorded call in RingCentral. You will need to connect your RingCentral account to Zapier and select the specific trigger you're interested in. ### Step 2: Action - Send Recording to [login to view URL] for Analysis - **Action Event**: After the trigger, the zap should have an action that sends the recorded call to Otter.AI. This might require using a custom Webhooks by Zapier action if [login to view URL] is not directly supported by Zapier. - **Configuration**: You will likely need to configure this step to include the URL of the recorded call and any other necessary data [login to view URL] requires to process the recording. ### Step 3: Extracting Insights with [login to view URL] - [login to view URL] will analyze the call and provide outputs such as risks, action items, tasks, and summaries. You'll need to figure out how [login to view URL] can send these outputs back to Zapier. This may involve setting up [login to view URL] to send emails with this information or using [login to view URL]'s API if available. ### Step 4: Distributing Insights to Each Location's Manager - **Action Event**: Use an action in Zapier to distribute the insights from [login to view URL] to each location's manager. This could be via email, Slack, Microsoft Teams, or another communication tool your management team uses. - **Configuration**: You'll need to set up conditional logic or Paths in Zapier, if available, to send the relevant information to the correct manager based on the call's originating location or other identifiable information. ### Considerations: 1. **API Limits**: Be aware of any API limits for RingCentral, [login to view URL], and Zapier that might affect how often you can run this zap. 2. **Privacy and Consent**: Ensure you are compliant with any relevant laws regarding call recording, data processing, and privacy. 3. **Testing**: Thoroughly test your zap to ensure that the flow works as expected and that managers receive the correct information. If direct integration between RingCentral and [login to view URL] is not available on Zapier, you may need to use intermediate steps or services to facilitate the data transfer. Additionally, custom scripting within Zapier's Code by Zapier app might be necessary if the workflow requires more complex logic than what's available through standard zap configuration. Given the complexity of this setup, it might be beneficial to consult with someone who has technical expertise with Zapier and these specific platforms to ensure a smooth implementation.
N° de projet : 37809829

Concernant le projet

24 propositions
Projet à distance
Actif à il y a 17 jours

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24 freelances proposent en moyenne $206 CAD pour ce travail
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I can do it. As 9+ years experiences in these field. I can give good quality work. I have read the guidelines of your work.I believe that i can provide you the best quality works you are anticipating from this platform give me a chance to show you the best i can do at your service.
$240 CAD en 7 jours
4,8 (144 commentaires)
5,7
5,7
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Hi, here are some of my projects where I have done similar work: Salesforce and Marketing Automation Integration Objective: Using Zapier to create automated workflows and integrating Salesforce with HubSpot Marketing Hub to streamline lead management. Salesforce and IoT Integration for Field Service Management Objective: Improved field service management through real-time data synchronization via custom REST APIs and Salesforce Field Service integration with Internet of Things devices. Salesforce and E-commerce Platform Integration Objective: By integrating Salesforce Commerce Cloud with the Magento e-commerce platform and implementing custom logic on Heroku, the management of online and offline sales channels can be unified. I would like to discuss the details of your requirements further so that I can help you with a timeframe. Let me know and we can continue. Looking forward to hearing from you. Best Regards Akhilesh Gandhi
$140 CAD en 7 jours
5,0 (10 commentaires)
4,4
4,4
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Yes I have read your project and understood requirements but have some doubts. please message me so we can discuss in detail. i am ready to start work
$140 CAD en 7 jours
5,0 (1 commentaire)
1,0
1,0
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Nice to meet you kke5a1303259fcd2, It is a pleasure to communicate with you. My name is Anthony Muñoz, I am the lead engineer for DSPro IT agency and I would like to offer you my professional services. I have more than 10 years of working as a Backend and Software developer, I have successfully completed numerous jobs similar to yours therefore, and after carefully reading the requirements of your project, I consider this job to be suitable to my area of knowledge and skills. I would love to work together to make this project a reality. I greatly appreciate the time provided and I remain pending for any questions or comments. Feel free to contact me. Greetings
$570 CAD en 7 jours
0,0 (0 commentaires)
0,0
0,0
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Budget discussions are flexible, and I'm happy to offer a complimentary sample to showcase my expertise and professionalism. I can begin work immediately and aim to have it completed within the next few hours. Feel free to reach out for a detailed discussion. Thank you, and I look forward to the opportunity. For more insight into my capabilities, please visit my profiles and reviews, particularly my freelancer.com profile Thanks and Best Regards Abdul Basit
$30 CAD en 1 jour
0,0 (0 commentaires)
0,0
0,0
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I can complete your project on time and within your budget,on similar projects to what you are looking for, and I am confident I can exceed your expectations,I can achieve the results that you are asking for.
$50 CAD en 5 jours
0,0 (0 commentaires)
0,0
0,0
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Hello , I am a detail-oriented data entry specialist and I would be interested in completing your project. I have been working in data entry for the past few years and am well versed in most data entry 
$140 CAD en 7 jours
0,0 (0 commentaires)
0,0
0,0
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I am very hardworking.I am very honest to my work. If you hired me it's good opportunity to improve my skills.
$140 CAD en 7 jours
0,0 (0 commentaires)
0,0
0,0
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Subject: Application for [Job Title] Position Dear [HR Manager's Name], I hope this email finds you well. I am writing to express my interest in the [Job Title] position advertised on your company's website. With [mention relevant experience or skills], I believe I would be a valuable addition to your team. Attached is my resume for your consideration. I look forward to the opportunity to discuss how my skills align with the needs of your organization in more detail. Thank you for considering my application. I am eager to contribute to [Company Name] and would welcome the chance to further discuss my candidacy. Best Regards, [Your Full Name] [Your Contact Information]
$140 CAD en 7 jours
0,0 (0 commentaires)
0,0
0,0

À propos du client

Drapeau de CANADA
Vancouver, Canada
5,0
7
Méthode de paiement vérifiée
Membre depuis nov. 20, 2017

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