Sales-Driven CSR & Team Lead

@demossoft

I have many years of experience as a CSR and cold caller. I have reviewed your bid request for CSR and team lead and I am very interested in your project. I was trained overseas and have an extensive customer service record so contact me so we can discuss further or begin. I work in milestones and the "payment for time" option.  If payment is by milestones, then the milestones are 50% payment once the initial work/draft is done and the remaining can be paid if/when revisions are needed and completed.  Bonuses welcomed and much appreciated. I've done many jobs on freelancer.com and hope for many with you and if nothing else add me to your coder list and notify me of your future jobs. Thanks.

@rubeluddin019212

Hi, I have carefully read your project and understand that you need a sales-focused CSR who can handle warm and cold calls, overcome objections, improve scripts, track KPIs, and also support a small team through coaching and performance reviews. I can focus on moving every customer interaction toward a clear sales outcome while maintaining a positive customer experience. I’m comfortable with structured calling, follow-ups, objection handling, lead tracking, CRM updates, KPI monitoring, and identifying patterns that can improve conversion and shorten the sales cycle. For the team-lead side, I can help newer agents improve tone, pacing, questioning, objection handling, and follow-up discipline, while using short daily huddles and performance reviews to keep everyone aligned with targets. I’m ready to learn your product quickly, refine the existing script based on real conversations, maintain the required call volume, and develop a practical 30-day coaching plan. Best regards, Rubel

@safdarkhali1

Hi, I’m interested in this sales-focused customer service role. I have experience in customer support, call-center operations, outbound communication, lead generation, follow-ups, and handling customer questions and objections professionally. My approach is solution-oriented: understand the prospect’s needs, build trust quickly, handle objections clearly, and keep the conversation moving toward the next step. I’m comfortable working with scripts while also adapting my tone naturally based on the customer and conversation. I also have experience working with CRM and communication tools, tracking leads and follow-ups, maintaining accurate records, and monitoring performance metrics. I’m organized, dependable, and comfortable working toward daily targets in a fast-paced calling environment. I can quickly learn your product and pitch, review the existing script, identify areas for improvement, and help establish a structured process for tracking calls, conversions, and follow-ups. I’m available to start immediately and would be happy to discuss your current sales process and targets.

@MuhammadAkif8

Hi I can turn your warm and cold calls into qualified opportunities and sales while improving the script around real objections and customer responses. I’ll handle daily calling and follow ups while tracking call volume conversions and pipeline movement in your CRM. I can also review the current script and improve the pitch objection handling and call flow based on what is actually working. For the team side I can run short performance huddles review KPIs and help newer agents improve tone pacing and objection handling with a practical 30 day coaching plan. Can we discuss your sales process in chat? Best regards, Akif K

@Rumairashraf

Results driven Customer Support and System Support Specialist with 6+ years of experience in technical support, customer service, and IT operations.

@stevens297

Hi there, Are you looking for someone who can convert warm/cold calls into pipeline and also lead a small team day-to-day? I’ll drive results with a tight, repeatable flow: - Learn your product pitch and refine the current call script - Use proven objection handling to move prospects to next steps - Set and track daily KPIs in your CRM (HubSpot/Salesforce) - Lead short huddles to review yesterday’s metrics and tune execution - Coach agents on tone, pacing, and conversion talk tracks - Build a 30-day coaching/upskilling plan with measurable goals Once these steps are completed, you’ll have a sales-driven customer service motion ready for use and delivery. Reply with a few details so we can align on expectations and get started. Thanks, Steven

@mercye46

As an experienced Virtual Assistant and Sales professional, I understand the nuances and dynamics of driving sales day in and day out. Not only can I meet your objectives of refining the call script, hitting daily call volumes without compromising customer experience, but I can bring additional value with my unique skill set. With me on board, not only will your sales process be efficiently streamlined, but your team will also have a proactive leader who can coach and uplift the newer members. I have a robust knowledge of CRMs like Salesforce and HubSpot, which will enable me to accurately track KPIs of our sales operations, ensuring we're always on track towards our monthly growth quotas. My past experiences support my expertise in the areas critical to this task, from crafting proven calling scripts that boost conversions to running effective huddles that drive performance improvements. My adaptable nature allows me to easily learn and master your product pitch which I plan to pass on efficiently to the rest of the team within 30 days.

@Microlent

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in CRM As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen

@alaaeldeep2020

$2.00 – 8.00 USD per hour BIDDING ENDS IN 7 DAYS I’m looking for a customer service professional whose day-to-day energy goes straight into sales. You’ll spend most of your time turning warm and cold calls into revenue, guiding prospects through objections, and ensuring every interaction moves the pipeline forward. Because the role is sales-centric, I value reps who can quote close rates, talk confidently about proven calling scripts, and point to clear wins in past campaigns. Beyond personal numbers, I also need someone who can step up as a small-team leader—coaching newer agents on tone, pacing, and objection handling, setting shared targets, and keeping morale high when the phone lines get tough. If you have experience refining call scripts, tracking KPIs in a CRM such as HubSpot or Salesforce, and running quick huddles to review yesterday’s metrics, you’ll feel right at home here. Please highlight your relevant experience: the industries you’ve sold into, the size of teams you’ve led (if any), and the average monthly growth or quotas you achieved. Attach any brief success stories that show how your solution-oriented style has boosted conversions or shortened the sales cycle. Day-one objectives: • Master our product pitch and refine the current call script. • Hit initial daily call volume while maintaining a positive customer experience. • Propose a 30-day plan for coaching or upskilling

@burhanadsexpert

Your focus on refining the call script while coaching agents on tone, pacing, and objections stood out to me. That combination is where sales performance usually gets won or lost. i can help with the sales and customer-facing side, especially around structured outreach, objection handling, and improving the conversation flow. I’d first look at your current script and call metrics, then identify where prospects are dropping before suggesting changes.

@rashmi858

Hi, I have 2-3 years of solid experience working as a Life Mitra at SBI Life Insurance, where my core responsibility was speaking directly with clients, understanding their needs, and converting interactions into sales. I am confident in handling customer calls, overcoming objections, and guiding potential clients through the sales pipeline with patience and clear communication. Since my strength and expertise lie in fluent Hindi communication, I can seamlessly handle all Hindi-speaking client calls, build strong rapport, and drive consistent sales results for your target audience in this market. Here is what I will bring to the role: Strong experience in client interaction, cold/warm calling, and sales conversion. Ability to refine call pitch and handle customer objections effectively. Dedication to meeting daily call targets while delivering great customer service. Coaching and sharing call best practices with new team members. I am ready to start immediately and look forward to contributing to your sales goals. Best regards, Rashmi

@Gifty96

Hello, I’m interested in your Affiliate project and would be happy to help you achieve your goals. I’m a proactive and reliable professional with strong communication, customer relationship, and online research skills. I’m comfortable reaching out to prospects, following up, building relationships, and keeping track of tasks and results. I pay close attention to details, follow instructions carefully, and communicate clearly throughout the project. I’m available to start immediately and committed to delivering quality work. I’d be glad to discuss how I can contribute to your project. Thank you for considering my proposal.

@AJSubianto

Hi, I am applying for the Sales-Driven CSR & Team Lead role. I have strong customer service and communication experience from my time at Shangri-La Hotel Dubai and DFS Abu Dhabi, where I regularly handled guest interactions, resolved objections professionally, and focused on delivering a positive experience while achieving results. I am comfortable speaking with people, staying positive under pressure, and guiding conversations toward clear outcomes. Although I have not formally led a large sales team, I am organized, reliable, and naturally supportive of others. I can quickly learn call scripts, track basic KPIs, and help coach newer team members on tone, pacing, and objection handling. I am also comfortable working with CRM tools and following structured processes. I am motivated by clear targets and ready to: Master the product pitch and refine the call script Maintain strong daily call volume with a positive customer experience Support team performance and contribute to a simple 30-day improvement plan I am excited about the challenge and ready to contribute from day one. Best regards, AJ Subianto

@MMURajo10

Hi, I’m interested in this opportunity. I have professional customer support experience with Alquicoche Car Rental, where I handled customer inquiries, assisted clients with rental needs, resolved issues, and communicated confidently with customers over the phone. My experience has strengthened my communication, objection-handling, problem-solving, and customer relationship skills—qualities I can apply directly to a sales-focused calling role. I’m comfortable following scripts, learning new products quickly, maintaining a positive customer experience, and working toward daily targets. I’m reliable, motivated, and ready to contribute from day one while growing into a team-support or coaching role. thanks Raju

@pooja10verma

Drawing from my experience as a Full Stack Developer and Mobile App Developer, I offer you a unique perspective to this sales-focused position. My knowledge extends well beyond the capacity of most sales professionals, as I bring proficiency in working with multiple CRMs including HubSpot and Salesforce. This skill not only enables me to track KPIs more effectively but also propose data-driven strategies for your team, optimizing their efforts and ensuring a high return on invested time. Moreover, my experience as a team lead in different projects has honed my ability to motivate people under any circumstances. I understand the importance of maintaining high morale even in high-stress situations and can successfully steer your team towards success, thanks to effective communication and a knack for understanding individual motivations. One primary advantage of having a tech-savvy person like me on board is the ease and speed with which I can grasp new concepts. While mastering your product pitch and refining the script on day one may sound demanding, my ability to adapt swiftly will ensure we hit the ground running from the very beginning. Let's discuss how my versatility can help transform not just your sales but your entire workflow!

@KinzaTahir14

Hi I'm Kinza I can support your sales-focused customer service role by handling warm and cold calls, qualifying prospects, overcoming objections, and consistently moving leads toward conversion. I’m comfortable following and refining call scripts, maintaining a professional and solution-oriented tone, and tracking daily activity and pipeline performance through CRM systems such as HubSpot or Salesforce. I can also take responsibility for team coordination by helping newer agents improve tone, pacing, objection handling, and call quality, while setting practical daily targets and running short KPI-focused huddles. My approach is focused on improving customer experience while keeping conversations commercially productive. I’m available to learn your product immediately, meet the required call volume, optimize the existing script, and prepare a practical 30-day coaching and upskilling plan for the team.

@arwas53

Long history of turning phone calls into real sales using tools like HubSpot and Salesforce ready to guide your team make better scripts and bring in more money.

@AdPerformHub

Hello, I’m very interested in this sales-focused customer service role. I have strong English communication skills and a customer-focused approach, and I’m confident communicating with prospects, understanding their needs, handling objections, and moving conversations toward a positive outcome. I’m comfortable following and improving sales scripts, maintaining consistent call activity, tracking KPIs, and learning from call results to improve conversion rates. I’m also highly motivated to take responsibility, meet daily targets, and maintain a professional and positive customer experience. I can also support team development by sharing effective communication techniques, helping newer agents with tone and objection handling, and contributing ideas during daily performance reviews. My approach is solution-oriented, organized, and focused on measurable results. For the first 30 days, I would focus on mastering your product, understanding the target customers, refining the pitch based on real conversations, maintaining strong daily call volume, and identifying opportunities to improve team performance. I’m ready to bring energy, consistency, and a strong willingness to learn to your team. I would appreciate the opportunity to discuss how I can contribute to your sales growth. Thank you for considering my proposal.

@Mohamed2k00

Hey, This is Mohamed. I've spent the last few years on outbound and inbound calling for US and UK companies, mostly home services, real estate and B2B services. On numbers I'll be straight with you. I'm happy to walk you through dials, connect rates and set to close ratios from my last campaigns on a call, but I'd rather not throw averages into a bid where you have no way to check them. What I will commit to is that from week one you get a daily line from me: dials, connects, conversations, outcomes. If the close rate is bad I want us both looking at the same sheet arguing about why instead of guessing. The first thing I look for is where the call is dying. Nine times out of ten it's the first ten seconds or the transition into the ask, and both are fixable inside a day once you listen to enough recordings. That's also how I've coached newer agents before, off real recordings rather than theory, plus a short huddle on yesterday's numbers. On scripts, I'd rather run yours for 100 calls and then suggest changes than rewrite it blind. CRM wise I've worked in HubSpot and dialer based systems, and I log dispositions properly so the pipeline stays honest. Two questions. Is the list cold, warm inbound, or both? And how many agents would I be supporting? Happy to hop on a quick call so you can hear how I sound before you commit to anything. Mohamed