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Customer support and sales for construction focused e-commerce company -- 2

We are [login to view URL], an e-commerce company focused on the sale of awnings, patio covers and related products for residential and commercial applications. We're passionate about helping our customers find the right product to improve their home or business, or succeed in their commercial project.

You will be providing customer support via phone and email, helping customers place orders, and performing several other tasks related to the day to day operation of the company. Fluency in English, and excellent writing skills, are required. Some home improvement, construction or supply chain experience would be helpful.

The working hours will be during USA Mountain Time business hours (9am to 6pm). We're looking for someone who is located in the Americas. We are a small, but growing company and are hoping for a long term collaboration.

Duties will include:

-Providing phone and email based customer support.

-Answering inbound sales calls and helping customers place orders over the phone, and answering product questions via email.

-Working with our suppliers to resolve customer issues, and make sure orders are processed and fulfilled in a timely and efficient manner.

-Entering invoices, updating spreadsheets, and other related tasks.

Compétences : Ventes, Service Clientèle, Assistance Téléphonique, Gestion d'e-mails

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Concernant l'employeur :
( 0 commentaires ) Denver, United States

Nº du projet : #30545457

19 freelances font une offre moyenne de 13 $/heure pour ce travail

FaizaBilal

Hello, Please review my profile as i have relevant skills and experience as Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling and Live chat via Zendesk, Plus

$10 USD / heure
(47 Commentaires)
5.7
(9 Commentaires)
5.2
mohamedBJ

Hi I am an expert in customer support and can start right away I can do this project for $ 5 per hour You can take a look at my reviews for assurance that your project will be done accurately and on time Hope you wi Plus

$10 USD / heure
(8 Commentaires)
4.9
emmanuelolapade2

Hello, I am a polished, professional customer service rep offering: • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalt Plus

$10 USD / heure
(4 Commentaires)
4.5
jeheazu

Hi, I have read your project description and understood it clearly I am an experienced virtual assistant with over 4 years experience in customer support services, project management, order processing, administrative a Plus

$14 USD / heure
(7 Commentaires)
4.1
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I do have previous exper Plus

$18 USD / heure
(6 Commentaires)
3.9
furqanorpiv

Hello there, I hope you are well! I just went through your post and I can see that you are looking for Telecommunications Expert and I find that we are a perfect fit for this job. We have a talented team with 8+ years Plus

$10 USD / heure
(10 Commentaires)
3.2
sodais

Hi, I have been though your job description and I find myself capable enough to do avail this wonderful opportunity. I am saying this because I have 5 years of working experience as a customer service representative. Plus

$10 USD / heure
(1 Évaluation)
2.1
dreamitbd01

Hi There, This is Md Nayan Ali. I have seen your job post on Freelancer and I think that I am the best match for your job. I am working at this job for the last 4 years. I am ready to put the best professionalism so th Plus

$10 USD / heure
(1 Évaluation)
0.5
RaphaelMartin

Hi, I am an experienced writer and virtual assistant with 3 plus years of experience. I can handle your stated tasks, paying attention to all required details. I am looking forward to discussing further details over th Plus

$14 USD / heure
(0 Commentaires)
0.0
fcabrera93

I have experience in customer service, email and also sales, I'm a very organized type of person and I do have a lot of experience in customer service

$14 USD / heure
(0 Commentaires)
0.0
AfagwuRitaNkem

Hello, I can see I meet the requirements of your proposal, I will be happy if we can discuss more in private, so I can offer my services. I am an experienced customer service agent with a 3 years experience in handling Plus

$11 USD / heure
(0 Commentaires)
0.0
graceprz3

Hello, I saw your post regarding customer support. I am confident to apply for this position and help you with your future endeavors. I would like you to know that I have 6 years of experience with customer support, p Plus

$14 USD / heure
(0 Commentaires)
0.0
rameshmeel852

RADY TO START RIGHT AWAY Hello, I have read the discretion of your project and understood that you are looking for Customer support. I glad to inform you that I can do this project as per your requirement because I Plus

$10 USD / heure
(0 Commentaires)
0.6
mnelson94

Hi I have the perfect Customer Service Agent in my Call Center that is a sales expert with years of experience,she is ready to work on this Campaign for you. My agent speak fluent English and writes English well. We Plus

$14 USD / heure
(0 Commentaires)
2.8
ecologix21

Greetings!✌ We know that you are tired looking for the best person to get your daily administrative work done. ✌ A dedicated Virtual Assistant is extremely crucial for running business remotely specially in the wake o Plus

$14 USD / heure
(0 Commentaires)
0.0
UMAIRulHAssA

Hi! "Stay safe, productive, and inspired." I just read your posting. It sounds like you need an expert in cold emails to advise you on everything from the content to the overall strategy. I can work with you to write t Plus

$14 USD / heure
(0 Commentaires)
0.0
NoorArora

Hi My name is Prabhnoor Kaur I am from Amritsar, Punjab, India I am looking for a Remote job on a long-term basis. I possess excellent experience for more than four years within the Hotel industry, where I am respons Plus

$11 USD / heure
(0 Commentaires)
0.0
soganman

Best in business of data processing,web scraping and data [login to view URL] type 95 words per minute .I can generally compile up to 10 pages of excel notes per day. I'm interested to hear more about the project and about the s Plus

$12 USD / heure
(0 Commentaires)
0.0