Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges.
25 freelance font une offre moyenne de $18/heure pour ce travail
I love to communicate with people and attract people especially when they are having a problem with the company. i have experience since i was one of the counselling club members and know to handle the pressure.
Excellent communication with customers, ability to understand and solve problems in a peaceful manner. I am reliable and responsible for work and employer.
I am available and open to attend to any complaints from customers 24/7. I assure you that every needs of the customers will be attended to and all their complaints resolved ASAP.