Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges.
10 freelance font une offre moyenne de $21/heure pour ce travail
Respuestas Claras Apoyo al cliente Fluidez Dominio del tema Entrenamiento capacitado para el manejo de usuarios Satisfacción al Cliente Responsabilidad y Puntualidad
I got a good experience in the customer service field for more than 5 years in many countries and I know the keys, requirements, and duties of this job.
I have the relevant experience in customer service and I have worked with few of the most reputed BPO in the market. i am confident i can do it much better then other job seekers.
I can dedicate myself to this project all my time, and I will also be extremely professional in representing your business, thus helping build on customer satisfaction and company reputation. Thank you!