Customer Claim

Project Summary

Project: Customer claim

Client: Paris France

Role: Salesforce developer

Period: August 2014 – till date

Role and Responsibilities:

• Identifying the current- and future-state business processes

• Identify, extract, and compile data that meaningfully represents business performance and trends.

• Creating, analyzing, and validating detailed functional specifications.

• Facilitating design sessions with the implementation team to define the solution

• Client needed to regularly import and update records.

• Involved in gathering customer requirement from the business user team spread over the sale, marketing and customer.

• Specify the user and user access level for each level of database

• Customize the page layouts for the standard/custom object and assigned records types

• Created the data validation rule as per the business requirement.

• Created triggers and various logic for the projects.

• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.

• Configured reports and dashboard as well as custom reports.

• Created data flow diagrams and process flow diagrams to facilitate better system understanding

• Created and deployed several reports for different user profiles based on the need in the organization.

• Designed various types of email templates for auto response to customers.

• Prepare training material and provide in person training, and also training via web conferencing

• Created the visualforce pages as per requirement.

Compétences : CRM, Leads, Ventes,

en voir plus : customer sales database access, customer name inventory database access, customer complaint database access, customer contact database access, customer master database access, customer services non voice projects, customer management database access, non voice customer service, non voice customer support, customer tracking database access, collect customer contact information, customer orders database access, collect data facebook page sql database, customer database access, customer master setting non billable sap, customer fields, custom fields form customer invoices sdk, customer service rating survey, sum data based customer name excell, customer testimonials cre loaded

Concernant l'employeur :
( 0 commentaires ) dehradun, India

Nº du projet : #13893182

9 freelance font une offre moyenne de ₹1660/heure pour ce travail

₹2083 INR / heure
(28 Commentaires)

We are quite confident that we can accomplish the project as per your requirement. We read your requirement and you should go for any cloud based CRM software (Like SugarCRM, vTigerCRM, Zoho CRM etc). We have done l Plus

₹1250 INR / heure
(7 Commentaires)

Hello Sir/Ma'am, Hope you have been fabulous :) Here is a link for my small introduction: [login to view URL] Plus

₹1250 INR / heure
(4 Commentaires)
₹2083 INR / heure
(0 Commentaires)

A proposal has not yet been provided

₹1277 INR / heure
(0 Commentaires)

Hello Sir, I have 6+ years of experience in salesforce. Yes here i am new. But I have 6 years of industrial experience. I would like to do this job if you will give me opportunity. I assure you that you will like Plus

₹1666 INR / heure
(0 Commentaires)

Greetings! My name is Pratik Gupta. And I am expert in email design, development & execution. I would love to have the opportunity to discuss your project with you. To complete your initial project I would review yo Plus

₹2083 INR / heure
(0 Commentaires)

Have previous experience in working in a project like this. Client was based on France but spread worldwide.

₹2000 INR / heure
(0 Commentaires)

I am certified in 401, 201 and service cloud consultant. I have 3.5 years of experience in salesforce only. I have worked on lots of projects related to customization, configuration, integration and data upload in Sale Plus

₹1250 INR / heure
(0 Commentaires)