UK Outbound Process For Indian Contact Centres

Here is your chance to be part of a very successful process offered directly through our management team in India. We are looking for centers who can deliver volume and quality on a UK survey process. The requirement is urgent and is intended for serious call centers only. If your center is not committed and not capable of meeting our minimum requirements, please do not apply. For your quick reference, below is the synopsis of the process we are offering: Process Name: UK’s Leading Retail Brand Campaign Product Coverage: Gas and electricity, broadband and telephone bills, PPI, mortgage and satellite TV plus Others Current Environment: • Surveys are conducted over the phone. • Estimated length: 3 minutes maximum • All responses are entered to an On-line Form • Quality monitoring is real time • Recordings of all surveys are required to be 100% uploaded by the centers to an FTP site • Calling Data is provided • Area Coverage: United Kingdom of Great Britain and Northern Ireland • Pre-requisite: Above 18 and member of the household • Window: 8:30am to 8:30pm GMT - Monday to Saturday • Customers that we are looking for are those: I. Interested in saving on their gas and electricity bills II. Interested to save on their broadband and telephone bills III. Who had an endowment mortgage IV. Who paid PPI on loan mortgage or credit card V. Who subscribed to Sky television Minimum Requirements: • Initial contract term is 3 months termed as the “evaluation period”. We will be extending the contract long term depending on the centers performance • Minimum of 10 agents • Can start immediately or has the capacity to start within 2 days after responding to this post • Auto-dialer • Capable to record 100% of calls • Daily Disposition Report Pricing, payments and terms will be disccused with our team in Kolkata. Please respond will the following information, failure to do so means you will not here from us. Please send • Total number of agents you have available for this project • Experience in the UK lead generation industry • Your full company profile Succesful bids will be sent direct to our team in India who will contact you in due course