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We are looking for an experienced Senior Full-Stack SaaS Developer or a small development team to build a modern, scalable cloud-based B2B SaaS platform. The platform will combine CRM, client management, automated outreach and multiple communication channels within one web application. Main Areas SaaS architecture, user accounts and subscription management CRM and contact/lead management Email automation, campaigns and follow-ups Unified communication/inbox functionality SMS and business messaging integrations Voice/VoIP and call management Third-party API integrations Analytics and reporting Admin panel and user permissions Preferred Technology React / [login to view URL] TypeScript Node.js / NestJS PostgreSQL Redis / background jobs REST APIs / Webhooks AWS We are open to technically strong alternatives where appropriate. Who We Need We are open to either: 1. One highly experienced Senior Full-Stack SaaS Developer who can handle most of the platform independently. OR 2. A small specialist team with experience covering: Full-Stack SaaS development Email/API automation Communications / VoIP / SMS Frontend/UI Requirements You should have proven experience building complex SaaS or web applications, not just basic websites or CRUD systems. Experience with CRM, sales/outreach platforms, email automation, communication systems or similar products will be highly valued. When Applying Please provide: 2–3 relevant projects you have personally worked on Your role in those projects Your core technical skills Whether you are an individual developer or a team Estimated availability Hourly or project-based rate To confirm that you have read the project description, start your proposal with the exact keyword: ORBIT-27 | SaaS ARCHITECT Proposals that do not include this keyword may be disregarded. Please do not send a generic proposal. We are interested in developers/teams with relevant hands-on experience. Detailed requirements and technical specifications will be shared with shortlisted candidates.
Project ID: 40734641
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210 freelancers are bidding on average $176 USD for this job

Hello, I am a Senior Full-Stack SaaS Developer with expertise in building modern cloud-based platforms like the one you described. The project for a multi-channel client outreach SaaS platform aligns perfectly with my skill set and experience. I understand the importance of integrating CRM, automated outreach, and various communication channels seamlessly within a single web application. My portfolio showcases projects where I have successfully implemented similar functionalities using React, Node.js, PostgreSQL, and AWS. By leveraging my experience in SaaS architecture, CRM development, and API integrations, I can ensure the platform meets your requirements for user accounts, email automation, SMS integration, and analytics/reporting. I have worked on projects similar to yours, handling both frontend and backend development independently. My technical skills include React, Node.js, TypeScript, and PostgreSQL. As an individual developer, I am committed to delivering high-quality work within the specified timeline. Let's discuss how I can contribute to your project. Feel free to reach out to start a chat and explore the possibilities further. Sincerely, Rajesh
$140 USD in 10 days
9.4
9.4

ORBIT-27 | SaaS ARCHITECT A platform that merges CRM, multi-channel outreach, unified inbox, SMS/VoIP, subscriptions, and reporting lives or dies on backend architecture long before UI polish. The real risk here is building disconnected modules that work separately but become brittle once queues, webhooks, retries, permissions, and billing logic start interacting. I’d approach this by defining the core domain model first, then mapping communication flows, job processing, and integration boundaries so the product can scale cleanly. I’ve worked on complex web apps involving React/Next frontends, Node-based APIs, PostgreSQL data models, background jobs, and third-party integrations where messaging, user roles, and reporting all had to stay in sync. For a product like this, experience with workflow orchestration, auditability, and API-first design matters much more than basic CRUD development. I can also help shape the initial build plan so phase 1 stays lean without boxing the product in later. - Do you already have a feature-priority list or MVP boundary for v1? - Which communication channels are must-have first: email only, or email + SMS + calling from day one? - Do you want this quoted as a discovery/architecture phase first, or are you expecting one fixed quote for the complete platform?
$140 USD in 7 days
9.4
9.4

Greetings, ORBIT-27 | SaaS ARCHITECT You’re looking to develop a robust B2B SaaS platform that brings together CRM, automated outreach, and various communication channels. I can help create a scalable solution that addresses these needs by leveraging my experience in building complex SaaS applications. My approach would focus on a modular architecture that allows for easy integration of functionalities like email automation, SMS, and VoIP, ensuring seamless user experiences. I have worked on similar projects where I managed user accounts, subscription models, and communication systems, utilizing technologies like React, Node.js, and PostgreSQL. Whether you choose to go with a solo developer or a skilled team, I bring a depth of knowledge in full-stack development and API integrations, ensuring all components work harmoniously. Best regards, Saba Ehsan
$100 USD in 2 days
7.7
7.7

ORBIT-27 | SaaS ARCHITECT Bringing CRM, campaign automation, inbox management, business messaging, and call handling into one SaaS product is mainly a systems-design challenge, not just a coding task. The weak point in projects like this is usually event flow between modules—lead updates, follow-ups, message logs, call records, permissions, and reporting can get messy fast if the backend is not planned properly. I would start with the product architecture, key entities, and integration strategy before locking the build phases. My background is in full-stack application work where frontend, APIs, database design, and third-party services all have to operate as one product. React/Next, TypeScript, Node ecosystems, PostgreSQL, queues, webhooks, and admin-role logic are all directly relevant here, especially for SaaS products that need to remain maintainable as features expand. Happy to outline a sensible phase breakdown so the first release is usable and commercially testable. - Have you already chosen providers for email, SMS, and VoIP, or are you still evaluating options? - Will this be single-tenant or multi-tenant from the start? - Do you already have wireframes/specs, or would the shortlisted developer/team also help define them?
$140 USD in 7 days
7.7
7.7

Hi, This project requires a robust SaaS platform integrating CRM, multi-channel outreach, and communication management, where the primary engineering challenge is orchestrating seamless data flow and real-time state consistency across diverse communication channels. I usually structure systems by separating core SaaS layers—user management, communication orchestration, and analytics—to ensure modularity and scalability. My experience extending complex SaaS products with custom features and integrations, as well as implementing CRM and lead management solutions, aligns well with your needs. I recommend isolating communication protocols from business logic to handle SMS, email, and VoIP reliably while maintaining a unified user experience. This approach simplifies scaling and fault isolation. Ensuring reliable message delivery and state synchronization will require careful design of background jobs and event-driven workflows, typically leveraging Redis and PostgreSQL. I approach production systems with clear documentation and automated testing to support long-term maintenance and iterative feature rollout. I can provide an initial architecture outline focusing on communication orchestration and user subscription management. Thanks, Hercules
$200 USD in 7 days
7.6
7.6

⭐⭐⭐⭐⭐ Build a Scalable Cloud-Based B2B SaaS Platform ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and see you're looking for an experienced Full-Stack SaaS Developer. Look no further; Zohaib is here to assist you! My team has successfully completed over 50 similar projects for SaaS platforms. I will use the best technologies to create a robust, scalable platform that combines CRM, client management, and automated outreach. ➡️ Why Me? I can easily build your cloud-based B2B SaaS platform as I have 5 years of experience in full-stack development, focusing on SaaS applications, CRM systems, and API integrations. My expertise includes React, Node.js, and PostgreSQL. Additionally, I have a strong grip on AWS and background job management, ensuring a seamless user experience. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. I'm excited to share how I can help bring your vision to life! ➡️ Skills & Experience: ✅ Full-Stack Development ✅ SaaS Architecture ✅ CRM Management ✅ Email Automation ✅ API Integration ✅ VoIP and SMS ✅ Analytics and Reporting ✅ User Subscription Management ✅ Frontend Development ✅ Backend Development ✅ PostgreSQL ✅ AWS Waiting for your response! Best Regards, Zohaib
$150 USD in 2 days
7.8
7.8

Hi, ORBIT-27 | SaaS ARCHITECT, this is exactly the kind of CRM-driven, multi-channel SaaS platform I build. I’ll design a scalable AWS-based backend with CRM/contact management, orchestrated outreach flows, and unified communication, then integrate REST APIs/webhooks for email/SMS/VoIP while keeping permissions and analytics clean in an admin panel. Using TypeScript throughout, I’ll implement Node.js/NestJS services with background jobs (Redis) for reliable campaigns and follow-ups. Next step: share access to your current specs and preferred inbox/workflow; within 7 days I’ll deliver an architecture plan + delivery timeline, then address To confirm scope, should the CRM/outreach data model support multi-tenant organizations with separate contact lists and subscription limits?. Best regards, KANIKA On-Time Project Delivery with Quality You Can Trust.
$250 USD in 30 days
6.9
6.9

ORBIT-27 | SaaS ARCHITECT What you’re describing is much closer to building an outreach operating system than a typical web app. The hardest part is not the dashboard screens; it’s designing reliable communication workflows, background processing, permissions, subscription logic, and third-party integrations so the product doesn’t become unstable once usage grows. My first step would be to turn the platform into clear technical modules with a phased roadmap around the MVP. I’ve been involved in custom SaaS-style builds where the stack had to support user accounts, admin controls, automation flows, external APIs, and reporting without sacrificing performance or maintainability. That kind of work benefits from strong backend planning and careful integration design, especially when email, messaging, and call-related features all sit under one roof. A short discovery pass can save a lot of rebuild cost later by identifying what needs to be native and what should be integration-led. - Which part is most critical for launch: CRM, outreach automation, unified inbox, or telephony? - Are there existing platforms you want this to integrate with or partially replace? - Is AWS already your fixed hosting direction, or are you open to equivalent cloud architecture?
$150 USD in 7 days
7.1
7.1

Hi, I went through your project details and understand what you're looking to achieve. I'd be interested in working with you on this. Based on the requirements you've shared, I can handle the project from start to completion while keeping the work aligned with your expectations, timeline, and desired outcome. My approach is straightforward: first, I'll make sure the requirements and expected deliverables are clear. Then I'll complete the work in structured stages, share progress along the way, incorporate your feedback, and deliver the final work after everything has been reviewed. Before we begin, I have a couple of questions about your requirements that will help me understand the scope more accurately. Feel free to message me so we can discuss the details and determine the best way to move forward. Best regards, Anum
$250 USD in 1 day
6.8
6.8

ORBIT-27 | SaaS ARCHITECT Hi, I am Adeel. I lead PanaceaLogics, a registered team working across the US, Australia and Pakistan, so this is built by a team rather than one person. I built Boostifai, a multi-tenant subscription SaaS with automated outreach, CMS integrations and analytics dashboards, on React, Node and Postgres, which is the same class of platform you are describing. For this budget I would start with the CRM core, accounts, contacts and a basic pipeline, then layer email automation before touching VoIP and SMS, since those integrations carry most of the risk. Which channel matters most to your first users, email or voice?
$30 USD in 1 day
6.8
6.8

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. I believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.
$140 USD in 7 days
6.7
6.7

ORBIT-27 | SaaS ARCHITECT Hello, I’m a Senior Full-Stack SaaS developer with 10 years of experience building complex web applications, CRM platforms, communication systems, and scalable business software. I can handle this project independently across architecture, frontend, backend, database, APIs, integrations, and deployment. My relevant experience includes a WhatsApp CRM with automated client workflows, CRM/business management platforms, and SaaS-style systems involving role-based access, dashboards, notifications, REST APIs, and database-driven workflows. My core stack is React.js/Next.js, Node.js, PostgreSQL/MySQL, REST APIs, webhooks, and cloud deployment. For your platform, I’d design a modular architecture covering multi-tenant accounts, subscriptions, CRM, outreach automation, unified communications, integrations, analytics, background jobs, and permissions, with security and scalability built in from the start. I’m an individual developer and can discuss availability and rate based on the finalized scope. I’d be glad to review the technical specifications and discuss the architecture. Best regards
$140 USD in 7 days
6.9
6.9

ORBIT-27 | SaaS ARCHITECT I’ve developed SaaS platforms combining CRM, automated email outreach, and multi-channel communication for B2B clients before. In one project, I built a React/Node.js system that merged contact management, email campaigns, SMS, and call handling—all with user roles and subscription plans. This helped a sales team streamline outreach and improve lead tracking across channels. To ensure smooth performance at scale, I’d start by designing a modular architecture that uses Redis for background jobs and Node/NestJS for API layers. Have you considered prioritizing which communication channels to launch first? This can help phase development and speed up early user feedback. Also, do you have preferred third-party APIs for SMS and VoIP, or are you open to recommendations? Choosing the right integrations early can save time during development. I’m available to handle this end-to-end, from backend data models to frontend UI and AWS deployment. Ready to jump in and start shaping the architecture once we align on priorities.
$30 USD in 7 days
5.9
5.9

Hello I can develop and scale your SaaS platform for multi channel client outreach with campaign management contact management automated workflows messaging integrations analytics user roles billing and secure API based architecture With 20 years of software development experience I can work with PHP Laravel Node js React JavaScript Python REST APIs databases Redis Docker AWS third party APIs AI integrations and scalable SaaS architectures A few quick questions Which communication channels need to be supported such as email SMS WhatsApp or other platforms Do you already have the SaaS platform and need new features or is this a new product development Do you need automated campaigns scheduling personalization analytics and subscription based billing I’ll focus on building a reliable scalable SaaS platform with secure authentication robust APIs automation background processing third party integrations and a clean dashboard that can support multiple clients and high volume outreach I’m available to start immediately Thanks
$130 USD in 7 days
6.1
6.1

Greetings, ORBIT-27 | SaaS ARCHITECT It looks like you're seeking a seasoned developer or a small team to build a robust B2B SaaS platform that seamlessly integrates CRM, client management, and communication channels. I can help you design a scalable architecture that supports user accounts, subscription management, and various outreach tools like email and SMS automation. My experience with React, Node.js, and PostgreSQL makes me confident in delivering a modern solution that meets your needs. I've successfully developed complex SaaS applications in the past, focusing on user-friendly interfaces and efficient backend processes. I understand the critical importance of API integrations and analytics in helping businesses thrive. To better understand your vision, could you share how you see the user experience evolving across different communication channels within the platform? Best regards, Mehran Riaz
$130 USD in 5 days
5.6
5.6

ORBIT-27 | SaaS ARCHITECT i am full stack developer i have built similar systems before, including a call center intelligence platform with CRM features and multi-channel communication, plus VoIP/PBX infrastructure using FreeSWITCH, FusionPBX, and Asterisk.
$140 USD in 7 days
5.7
5.7

Hi there! I see you're looking for a Senior SaaS Developer to enhance your multi-channel client outreach. Your goal of building a robust system that can effectively manage client interactions resonates with my experience. With over 10 years in full-stack development, I specialize in PHP, Node.js, and AWS, and I’ve worked on various SaaS applications that prioritize user engagement. I’m confident in my ability to deliver a solution that meets your needs and supports your vision. Looking forward to the possibility of collaborating!
$200 USD in 4 days
6.0
6.0

Hi, ORBIT-27 | SaaS ARCHITECT I see the largest technical risk as scaling multi-channel delivery and stateful call/SMS sessions alongside high-throughput email campaigns while keeping user permissions and billing consistent across tenancy and feature flags. I designed and delivered two relevant products: a sales outreach platform for a mid-market VAR where I was Lead Engineer (React, TypeScript, Node.js, PostgreSQL, Redis, AWS) that handled email campaigns, contact management, and activity feeds; and a cloud-hosted tax filing integration platform where I was CTO/engineer (Node.js, NestJS, PostgreSQL, REST APIs, AWS) responsible for multi-tenant auth, subscription billing, and complex third-party integrations. A third project was a VoIP-enabled appointment system where I owned backend architecture and VoIP integration (SIP, WebRTC bridges, call logging). Those roles map directly to CRM, outreach automation, SMS/voice integration, analytics, and admin/permissions work. I start with a small architecture spike: build a multi-tenant prototype that implements account/subscription model, contact/lead schema, and an event-driven outreach pipeline (email queue + SMS/voice adapters) so we can validate throughput, tenant isolation, and billing hooks before committing to full UI surface. - 2–3 relevant projects, your role, core technical skills, whether you are an individual developer or a team, and your estimated availability and rate. I can provide detailed references for the three projects above. Role: Lead Engineer / CTO. Core skills: React, TypeScript, Node.js, NestJS, PostgreSQL, Redis, REST APIs, AWS, SIP/WebRTC for voice, Twilio/MessageBird integrations for SMS. I am an individual senior developer available 25-30 hours/week to start. Rate: $95/hr, negotiable for a longer engagement or scoped MVP. - Do you prefer single-tenant accounts per customer or strict multi-tenant with feature flags for pricing tiers? - Are there preferred providers for SMS/voice (Twilio, Vonage, MessageBird) and a required compliance checklist (TCPA, GDPR) to include in the spike? Happy to hop on a brief call whenever it suits you. Thomas Beigbeder
$240 USD in 3 days
5.3
5.3

**ORBIT-27 | SaaS ARCHITECT** Hello, I can architect a scalable SaaS platform with modular services for CRM, outreach, and communications, using microservices to avoid monolithic bottlenecks. I built a similar system for a B2B client—separated user accounts, CRM, and automation into independent services, reducing deployment times by 30%. I’d approach this by structuring the backend as separate services for accounts, CRM, and communications, with shared Redis queues for real-time updates. The biggest improvement will come from decoupling the modules to allow independent scaling. Proper architecture will let you add new features without rewriting the entire system. I’ll provide a detailed roadmap and estimate costs upfront to avoid surprises. Once the platform is live, I’ll help set up monitoring and provide ongoing support for the first 30 days. If this aligns with your needs, I’d be happy to discuss the technical details further. Thanks, Lazar.
$50 USD in 1 day
5.0
5.0

Hi, ORBIT-27 | SaaS ARCHITECT. I have 10+ years building full-stack SaaS with CRM workflows, REST APIs, and reliable automation. You need a multi-channel B2B outreach platform with CRM, inbox-style communication, outreach campaigns, and third-party API integrations, backed by scalable backend services and an admin permission model. I’ve delivered similar systems with Node.js, CRM data models, background jobs, and cloud-ready APIs.
$150 USD in 2 days
4.8
4.8

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