Please provide a presentation on how you have dealt with a large number of Customer cases of mixed disciplines showing examples, all to be delivered within a Departmental Average KPI day count target. The cases require engagement of a number of parties incling the end Customer.
1. How do your priortise your cases against the Set KPI that needs to be achieved and what Quality tools do you use to aid your decision
2. How do ensure the Voice of the Customer is maintained amonst all the parties concerned in providing a fix.
3. What hurdles have you come across and how did you overcome them to deliver the end goal.
Please use Six Sigma Approach
This is power point presentation for 15 mints.
29 freelance font une offre moyenne de £50 pour ce travail
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