the system can have multi ivr ordering programs
every program has one or more Unique DIDs numbers in asterisk
each program has a new database, a new recordings directory's, a new web interface, a new log_files a new JPAG directory, new reports manger,
ivr administrator can add ivr programs from a administrator interface ([url removed, login to view])
the multi system has a basic template ivr whit all databases and charts and web interfaces and all menu recordings and sample category's items and members an orders, and database reports,
sample user names and passwords
wen adding a ivr program, ivr administrator can use any ivr program exists on the system, as a template for the new ivr.
wen a caller calls a did the system opens the program listed in the DID inbound database for the DID called by caller.
There are two forms of placing an order
A. Select a product by entering a product code, hearing, details of the product, entering the amount required.
B. Hearing recordings of a list of product names (the name is playd only if item_ststus1 is marked Available) the list is playde in a order of the playlist, one after another,
To determine the order the recordings of each product will be played to the caller,
the program Manager should write the number in the playlist_number field in items database.
The location in the playlist can be a regular number, or number with a decimal point.
For example, if you want to add something in the middle of the list to play it between the numbers 15 to 16, you can mark it by the number 15.1 (check and Prevent duplicates)