Refined CMS Intranet Enhancement

@OutsourceMan

⭐⭐⭐⭐⭐ Valuable Client, we at CnELIndia, led by Raman Ladhani, can help streamline your intranet for seamless document and service management. We will first analyze your current Jira + Refined + Confluence setup to design an intuitive navigation and theme where documents and ticket portals coexist naturally. For documents, we’ll configure Confluence integration to enable “view in place” on Refined pages, respecting existing permissions, and optimize search to surface the latest versions reliably. On the service side, we’ll refine ticket creation and service request forms, mapping them accurately to Jira projects and queues, ensuring smooth end-to-end tracking. Finally, we’ll deliver hands-on configuration, practical suggestions, and a concise hand-off guide, empowering your team to maintain the setup efficiently. Our approach combines deep Atlassian expertise with practical implementation for immediate impact.

@AwaisChaudhry

Hi there, I’ve studied your goal to tighten Jira + Refined CMS + Confluence into a seamless intranet where staff can view Confluence pages inside Refined and raise tickets without jumping tools. I have hands-on experience with Atlassian stacks and will deliver a practical, ready-to-run setup: a redesigned navigation and theme that blends document and ticket portals; a Confluence integration that defaults to view-in-place while respecting existing permissions; refined ticket creation screens and service-request forms mapped to the right Jira Project/Queues; plus a short hand-off guide for ongoing maintenance. Deliverables: a working configuration, a quick-start playbook, and a go-live checklist. Next steps: I can begin within 2 days and deliver the initial draft in 5 days. 1) What is the target project structure for documents in Confluence (spaces, page hierarchies, labels)? 2) Which Confluence spaces/pages must be visible by default in Refined, and what permissions must be preserved? 3) Which Jira Service Management projects and queues should ticket forms map to, and what are the required fields? 4) Do you have any specific SLAs or escalation rules we should enforce in Refined and Jira Service Management? 5) Do you want to support 'view in place' for all Confluence content or only selected pages/spaces? 6) Are there any non-prod environments to test the integration before going live, and what success criteria? 7) What is your preferred search behavior in the Refined

@divumanocha

Hello, I came across your project and found it truly interesting. With over eight years of hands-on experience in this field, I have successfully delivered high-quality solutions to clients worldwide. My dedication to excellence is reflected in the 180+ positive reviews from satisfied clients. I’d love to bring this expertise to your project and ensure outstanding results. However, I do have a few important points I’d like to clarify to align perfectly with your vision. Let’s connect via chat, where I can also share relevant examples of my past work. I'm looking forward to hearing back from you! Best Regards, Divu.

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Website Design, Project Management, Web Development, Frontend Development, Atlassian Confluence, Atlassian Jira, Technical Documentation and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@badarmadni927

Having read through your project requirements, it's clear to me that my broad range of skills and extensive experience with the technologies you utilize make me a strong fit. Drawing on my expertise in Refined for Jira, Confluence, and Jira Service Management, I can help reshape the navigation and theme as needed, ensuring your documents and ticket portals sit together seamlessly for an intuitive user experience. My familiarity with space and page permissions will further enable me to configure Confluence integration so that "view in place" becomes the default. Not only proficient in frontend development but also well-versed in backend systems like Node.js, I can efficiently build or refine ticket creation and service request forms, skillfully mapping fields to the appropriate Jira projects and queues. This will make it easier for your team to track and report tickets through Jira Service Management. Moreover, my clean coding practices accompanied by clear documentation will smoothen the handoff process when it comes to maintaining the setup once I complete it.

@zayertech

Harnessing the power of my credentials and skills as a PMP-certified project manager, web developer, and website designer at Zayer Tech, I'm confident in delivering the refined CMS intranet you envision for your business. Our deep proficiency in Jira, Confluence, and Jira Service Management, all fundamental to this project, ensures we can take on this task with ease. Rather than offering you just practical solutions, we strive to provide high-impact deliverables that drive efficiency and innovation - which aligns perfectly with your objectives. Streamlining navigation and theme, configuring Confluence integration prioritizing "view in place" while respecting permissions, building intuitive ticket creation service forms sounds like a set of tasks I am well-acquainted with. Having worked extensively on process automation and no/low-code tools like Zapier and Zoho Creator amongst others lends me an added advantage in providing tailor-made solutions. I plan to not just provide finished work but also to empower your team with a comprehensive hand-off guide to ensure they can independently maintain your new setup.

@Zeeshan0489

Hi there, I’ve designed and tightened intranets around Refined CMS, Jira, and Confluence to deliver fast, consistent access to documents and streamlined service work. With hands-on experience aligning Refined for Jira, Confluence, and Jira Service Management, I will reshape navigation and themes so documents and ticket portals feel like a single, cohesive space. I’ll configure Confluence integration to default to in-place viewing while preserving existing space/page permissions, ensuring users see the latest version of pages and files without extra clicks. For service management, I’ll craft intuitive ticket-creation and service-request forms that map directly to the correct Jira projects and queues, enabling end-to-end tracking and reporting. Deliverables include a practical configuration, a concise hand-off guide, and a minimum-viable rollout plan so your team can maintain the setup after hand-off. If you’re ready, I can start with a 1-week discovery and initial implementation sprint, followed by a second sprint for refinement. Best regards,

@ixorawebmob

Hello, I’ve gone through your project details and this is something I can definitely help you with. With over 10 years of experience in web development and a strong focus on Atlassian products, I understand the nuances of enhancing intranet systems like yours. I can help streamline your Refined CMS setup with Jira and Confluence to create a cohesive document management and service portal. My approach will involve reshaping the navigation for seamless access to documents and intuitive ticketing, ensuring that your team can efficiently find the information they need. I’ll implement the "view in place" functionality for Confluence pages and develop ticket creation forms that integrate directly with Jira Service Management, ensuring a smooth end-to-end process. You can view my previous work here: https://www.freelancer.in/u/ixorawebmob I’m eager to discuss practical solutions for your intranet. Could you clarify: 1. Are there specific design preferences for the navigation and theme? Are there specific design preferences for the navigation and theme? Let’s discuss over chat! Regards, Arpit Jaiswal

@NadiaCrea8weB

Hi there, I’ll consolidate your Jira + Refined + Confluence intranet into a single, intuitive hub where colleagues find the latest Confluence pages in place and create tickets without leaving Refined. I’ll redesign navigation/theme, enforce view-in-place with permissions, and map service forms to Jira queues, delivering a practical hand-off guide and a 1-week rollout plan. Quick questions: which Jira project/queues should be prioritized, and do you have preferred Confluence spaces for the initial rollout?

@hireageek

Hi there, I understand the issues you're facing with your current intranet setup on Jira and Refined CMS. As a top California freelancer with extensive experience in both Confluence integration and Jira Service Management, I'm confident I can streamline your document and service management processes effectively. My approach will involve reshaping the navigation and theme to ensure that both documents and ticket portals are intuitive and cohesive. I'll configure the Confluence integration for a seamless "view in place" experience, ensuring that permissions are respected. Additionally, I'll build user-friendly ticket creation screens and service request forms that connect seamlessly to your Jira project, allowing for efficient tracking and reporting. I propose a timeline of [suggest duration], with practical suggestions, hands-on configurations, and a concise hand-off guide for your team. Please feel free to reach out with any specific preferences or questions you may have about this project! What specific challenges have your employees faced when using the current intranet setup? Thanks,

@Azursol

Hello ! I’m excited about the opportunity to help with your project. Based on your requirements, I believe my expertise in Website Design aligns perfectly with your needs. How I Will Build It: I will approach your project with a structured, goal-oriented method. Using my experience in Website Design, Project Management, Web Development, Frontend Development, Atlassian Confluence, Atlassian Jira, Technical Documentation, I’ll deliver a solution that not only meets your expectations but is also scalable, efficient, and cleanly coded. I ensure seamless integration, full responsiveness, and a strong focus on performance and user experience. Why Choose Me: - 10 years of experience delivering high-quality web and software projects - Deep understanding of Website Design and related technologies - Strong communication and collaboration skills - A proven track record — check out my freelancer portfolio. - I’m available for a call to discuss your project in more detail - Committed to delivering results on time, every time Availability: I can start immediately and complete this task within the expected timeframe. Looking forward to working with you, ! Best regards, Ali Zahid Netherlands

@DigitaSyndicate

⚠️You are not looking for a coder. You are looking for someone who can build this properly. That is exactly why your project stood out.⚠️ Your goal to unify document management and service management within Refined for Jira, Confluence, and Jira Service Management demonstrates a commitment to intuitive, efficient workflows — a complexity we embrace at DigitaSyndicate. At DigitaSyndicate, a UK-based digital systems agency, we build precision-engineered, streamlined platforms and integrations optimized for secure access and seamless user experience. Aligning with your need for clear permissions, ‘view in place’ Confluence integration, and intuitive ticket forms, our approach centers on architecture that balances usability with robust authorization controls. We recently delivered a similarly complex intranet overhaul combining content clarity and service management in one cohesive environment. Can you share your main priorities and timeline so I can map out the right execution plan for you? Casper M. Project Lead | DigitaSyndicate Precision-Built Digital Systems.

@designysoft

Hello, hope you’re doing well. I have hands-on experience with Refined for Jira, Confluence, and Jira Service Management, and can streamline your intranet so documents and service requests live in one clear, intuitive flow. I’ll restructure navigation, configure in-page Confluence viewing with proper permissions, and refine JSM request forms mapped cleanly to projects and queues, with a simple handover guide so your team can maintain everything confidently. Thanks

@stelianrosca618

Hi, I can consolidate your Refined, Confluence, and Jira Service Management setup into a single, intuitive intranet experience focused on document and service management. I’ll restructure Refined navigation so Knowledge Base and Get Help sit naturally together, using Refined pages as the UX layer while Confluence remains the source of truth with full permission inheritance and in-place viewing. I’ll configure unified search to surface the latest, most relevant content and remove version confusion. On the service side, I’ll design clean service portals and request forms in Refined, map fields correctly into JSM projects, queues, SLAs, and automation rules, and ensure tickets never require users to enter Jira directly. Delivery includes hands-on configuration plus a concise hand-off guide covering navigation, content governance, and service maintenance so your team can own the setup long term. Thanks

@Tanmoy236

Good day! We are a team of 62 professionals with over 9 years of experience in enterprise collaboration platforms. Here's how we can help: • Reshape Refined navigation and theming so Confluence documents and Jira Service Management forms sit naturally together. • Configure Confluence integration to enable in-place viewing of pages, respecting existing permissions and surfacing the latest version in search. • Build intuitive service-request and ticket-creation forms that map directly to the correct Jira projects, queues, and workflows. • Provide a short, clear hand-off guide so your team can maintain navigation, forms, and permissions without ongoing support. Could you clarify how many Confluence spaces and Jira projects are involved so we can plan the integration efficiently? We’ve streamlined intranet setups for Jira + Confluence + Refined, ensuring faster document discovery and seamless service management in a single interface.

@AnumFatima210

Hello , I came across your project Refined CMS Intranet Enhancement and I am very interested in working with you. I have reviewed your requirements and fully understand the scope and expectations. I specialize in Website Design, Project Management, Web Development, Frontend Development, Atlassian Confluence, Atlassian Jira, Technical Documentation and have successfully delivered similar projects before. I am committed to delivering high-quality work with reliability, clarity, and professionalism. I work transparently throughout the project so progress, deadlines, and expectations stay clear at every stage. I would be glad to discuss further details and am ready to start immediately. Looking forward to hearing from you. Regards, Anum

@techsty2014

Hello, I specialize in enhancing intranets with Jira, Refined, and Confluence, and I'm excited to streamline your setup. I will restructure your intranet to integrate document management and service management seamlessly. By reshaping the navigation and theme, users will find it intuitive to access documents and raise service tickets from the same Refined pages. For document management, I'll ensure Confluence pages are easily viewable within Refined, with a search function that surfaces the latest versions while maintaining permissions. On the service side, I'll refine ticket creation forms and ensure they map correctly to your Jira project and queues, enabling efficient tracking and reporting. Questions: • Are there specific document types or service requests that need priority in restructuring? • Would you like any custom fields or specific reporting metrics included in the Jira integration? I will deliver practical enhancements, hands-on configuration, and a concise hand-off guide to ensure your team can maintain the setup effortlessly. Thanks and best regards, Faizan

@kishanbwts

I’ve worked on similar setups where teams struggled to find documents and submit tickets because tools weren’t integrated well. The key is making navigation seamless so people don’t feel like they’re switching between separate systems. For your intranet, I’d start by restructuring the Refined theme and navigation to blend Confluence pages and Jira service portals in one clear menu. I’ve done this by grouping docs and tickets side-by-side so users can switch without confusion. To keep documents viewable inside Refined, I’ll configure Confluence macros and tweak permissions to show the latest page versions without breaking existing security. For ticket forms, I’ve built custom screens that map each field correctly to Jira Service Management queues—this ensures requests land exactly where you want, making tracking straightforward. One question: Are your ticket forms currently standardized across service types, or do you need distinct forms for different requests? Also, are you running a cloud or server instance? This affects integration options. Once done, I’ll provide a lean, clear guide for your team to manage navigation, docs, and tickets moving forward. Ready to get this working smoothly for your users right away.

@markupdudes

Hi, I understand your need for a seamlessly integrated intranet experience using Refined CMS with Jira and Confluence, where employees can effortlessly find documents and raise tickets without toggling between systems. With solid expertise in Atlassian products and intranet design, I will reshape your navigation and theme for intuitive access, configure Confluence for in-place viewing respecting permissions, and build streamlined ticket creation forms perfectly mapped to your Jira Service Management workflows. My approach includes hands-on configuration and delivering a concise hand-off guide for your team to confidently manage the platform post-deployment. Expect clear document management enhancements and fluid service management integration that transforms your intranet into a truly cohesive digital workspace. I can start right away and aim to complete this within a week, ensuring your goals are met efficiently. What specific ticket categories or workflows do you want prioritized in the initial service request forms? Best regards,