Transform our customer service to become more efficient by streamlining protocols and workflows
Previous experience as a customer service consultant or has built a team form the ground up.
Excellent customer relations and organizational skills required.
Knowledge and use of google sheets, google documents and dropbox.
Experience using Zendesk email, live chat and phone integration.
Experience with Reamaze a plus.
Project management experience preferred.
Prepare and present progress reports to help reduce refund rate.
22 freelance ont fait une offre moyenne de 172 $ pour ce travail
Meet all the required skills. Experienced in working on Zendesk and other customer support software. Please get in touch for more information. Stay tuned, I'm still working on this proposal.