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Customer Service Consultant

Transform our customer service to become more efficient by streamlining protocols and workflows

Previous experience as a customer service consultant or has built a team form the ground up.

Excellent customer relations and organizational skills required.

Knowledge and use of google sheets, google documents and dropbox.

Experience using Zendesk email, live chat and phone integration.

Experience with Reamaze a plus.

Project management experience preferred.

Prepare and present progress reports to help reduce refund rate.

Compétences : Service client, Gestion de Projet

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Concernant l'employeur :
( 0 commentaires ) United States

N° du projet : #14813986

22 freelance ont fait une offre moyenne de 172 $ pour ce travail

210 $ USD en 1 jour
(43 Commentaires)
5.8
Noorjahan786

Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if y Plus

165 $ USD en 30 jours
(6 Commentaires)
3.6
155 $ USD en 3 jours
(3 Commentaires)
4.4
bpo0995

I have read the description and I believe I am the best fit. I have already worked with customer service for over ten years and I have a team of agents now so we are able to deliver the best results Relevant Skills an Plus

155 $ USD en 3 jours
(1 Commentaire)
1.1
pjmananquil

I am reliable and can work in less supervision with more than 3 years experience being a Customer Service Representative. Relevant Skills and Experience I am hands on in doing technical and non- technical services. Sk Plus

155 $ USD en 3 jours
(0 Commentaires)
0.0
sjindal01

Hi, Hope you are doing well. I went through your job description and realized that I meet most of the criteria. I am a certified Project Management Professional (PMP) and have managed multiple projects. I have al Plus

242 $ USD en 15 jours
(0 Commentaires)
0.0
177 $ USD en 3 jours
(0 Commentaires)
0.0
gembotz

A proposal has not yet been provided

200 $ USD en 5 jours
(0 Commentaires)
0.0
155 $ USD en 3 jours
(0 Commentaires)
0.0
curtisnathan

International postgraduate and professional agency certifications holder, my experience as Chief Financial Officer and Board Member of both Bahamian and U.S based companies seeking to invest in The Bahamas within the r Plus

268 $ USD en 10 jours
(0 Commentaires)
0.0
lewisyakima89

I am oriented and organized professional I take pride in completing assignments on time and with accuracy and possess excellent communication skills both written and verbal. Relevant Skills and Experience I have over Plus

155 $ USD en 30 jours
(0 Commentaires)
0.0
suheljanu

Meet all the required skills. Experienced in working on Zendesk and other customer support software. Please get in touch for more information. Stay tuned, I'm still working on this proposal.

155 $ USD en 3 jours
(0 Commentaires)
0.0
trehangaurav

Process re engineering, structured flow for greater customer experience is the key in today's world. I can work for you as a consultant for long term if required. Relevant Skills and Experience 15+ years of experience Plus

155 $ USD en 3 jours
(0 Commentaires)
0.0
NoemiF

A proposal has not yet been provided

275 $ USD en 7 jours
(0 Commentaires)
0.0
155 $ USD en 3 jours
(0 Commentaires)
0.0
30 $ USD en 3 jours
(0 Commentaires)
0.0
istiak36

I am an innovative minded person, like to get the new challenges and try by my heart and soul to fulfill them. Relevant Skills and Experience I have been intended and determined that I will provide satisfactory servic Plus

155 $ USD en 3 jours
(0 Commentaires)
0.0
emreeroncel

Project Manager with CS experience in large IT firm, involved in setting up International Call Center Relevant Skills and Experience Customer Service, Project and Process Management, Salesforce, CRM Proposed Mileston Plus

155 $ USD en 3 jours
(0 Commentaires)
0.0
30 $ USD en 3 jours
(1 Commentaire)
0.0
Hamesri

A proposal has not yet been provided

198 $ USD en 3 jours
(0 Commentaires)
0.0