
Closed
Posted
Paid on delivery
Product Manager wanted for an established SaaS platform with active clients — CRM, Fundraising, and Marketing modules. The product is fully developed and in production with a real customer base. We're bringing on a design-led Product Manager to own where it goes next: deepening the experience, prioritising the roadmap, and turning customer insight into shipped improvements. Who I'm looking for You started in design, developed strong UX instincts, and grew into full product ownership. You're as comfortable in Figma as you are writing acceptance criteria. You've owned SaaS products with real users — ideally in CRM, fundraising, or marketing. ERP or HR experience is a bonus, not a requirement. Scope of work Assess the current product against how clients actually use it and identify the highest-leverage improvements Build a phased roadmap balancing near-term customer value with longer strategic bets Own discovery — client interviews, journey mapping, and prototyping to validate changes before we build Redesign priority flows in Figma and convert them into user stories, acceptance criteria, and workflows for our engineering team Partner with marketing and fundraising stakeholders so releases support campaigns and revenue goals Build out analytics dashboards so activation, engagement, and retention are visible and actionable First-phase deliverables Product and UX assessment with prioritised recommendations 90-day roadmap in fortnightly milestones Clickable prototypes for the redesigned CRM and Fundraising flows Prioritised, engineering-ready backlog What you can expect from us A product that already works and already has customers, an engineering team ready to build, direct access to me for decisions, and fast feedback loops. Budget is flexible for the right person. How to apply Share two examples of SaaS products you've owned in production and your weekly availability. Shortlisted candidates get a full walkthrough of the platform and a conversation about scope and rate before any commitment. Skills: Product Management, User Experience Design, Figma, SaaS, Agile Development
Project ID: 40633026
121 proposals
Remote project
Active 1 min ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
121 freelancers are bidding on average $1,032 USD for this job

You need someone who can look at an already-live SaaS product, spot the highest-value UX/product improvements, and turn that into something your engineering team can build without guesswork. My background is strong on both sides of that line — UX-first thinking in Figma, plus practical product ownership, backlog structuring, and roadmap prioritisation. I’d be happy to review your current CRM and fundraising flows and help shape a focused 90-day plan with clickable prototypes and engineering-ready stories. Available to discuss the scope further here on the platform.
$750 USD in 7 days
6.9
6.9

I will assess the existing SaaS platform’s CRM, Fundraising, and Marketing modules by integrating user research to define actionable insights driving the roadmap. My approach includes prototyping key flows in Figma, backed by analytics to track activation and retention metrics effectively. I will ensure a seamless transition from design to engineering by translating UX improvements into precise acceptance criteria and user stories. Collaborating with stakeholders will keep releases aligned with business goals and customer needs. What are the top three user pain points you’ve identified that must be addressed in the next roadmap phase?
$1,000 USD in 10 days
5.1
5.1

Hi, Good Morining I’m Ravnish Vaghasiya, an individual UI/UX Designer with 5+ years of experience designing SaaS platforms, CRM systems, dashboards, and web applications. From your requirements, I understand you're looking for someone who can improve an established SaaS product through better user flows, product thinking, and intuitive Figma designs. I can help redesign key CRM workflows, create interactive prototypes, and deliver developer-ready designs that improve usability and support future product growth. Feel free to reach out if you have any questions or would like to discuss the project.
$850 USD in 15 days
5.1
5.1

Hi, I understand you need a design-led Product Manager to take an established SaaS platform with CRM, Fundraising, and Marketing modules to its next stage of growth. I can help with: * Product and UX audit based on real customer workflows * Customer discovery, journey mapping, and identifying high-impact improvements * 90-day roadmap with fortnightly priorities * Figma redesigns and clickable prototypes for key CRM and Fundraising flows * Engineering-ready user stories, acceptance criteria, and workflows * Prioritised backlog aligned with customer value and business goals * Product analytics for activation, engagement, and retention * Close collaboration with engineering, marketing, and fundraising teams My approach is design-led and data-driven: understand how users actually work with the product, identify friction and opportunities, validate solutions through prototypes, and convert validated ideas into clear development requirements. I have 13+ years of technology experience and strong experience working across SaaS products, UX, Agile development, technical planning, and product delivery. I can work closely with your existing engineering team and provide practical, implementation-ready product direction. I’m available to discuss the platform walkthrough, scope, weekly availability, and rate. Best regards, Christina
$750 USD in 10 days
5.5
5.5

Hello, I have hands-on experience with SaaS product development, UX improvement, product strategy, Figma workflows, and Agile delivery. I have 10+ years of Full Stack Development experience and can work closely with your existing product and engineering team to identify high-impact improvements, translate user needs into actionable requirements, and maintain a clear product roadmap. --> PRODUCT AUDIT + UX ANALYSIS + CUSTOMER JOURNEYS + FIGMA PROTOTYPES + 90-DAY ROADMAP + USER STORIES + ACCEPTANCE CRITERIA + ANALYTICS Key Deliverables: ✔ Product & UX Assessment ✔ Prioritized Improvement Roadmap ✔ 90-Day Roadmap with Fortnightly Milestones ✔ CRM & Fundraising Flow Prototypes ✔ Engineering-Ready Backlog ✔ User Stories & Acceptance Criteria ✔ Analytics & Product Metrics ✔ Agile Collaboration with Engineering I can start by reviewing the existing platform, understanding real user workflows, and prioritizing improvements based on customer value, usability, business impact, and development effort. ✔ WEEKLY PROGRESS UPDATES ✔ CLEAR DOCUMENTATION & HANDOVER ✔ LONG-TERM PRODUCT SUPPORT Thanks, Invoke Tech
$800 USD in 15 days
4.9
4.9

Hi, I’d love to help you take your SaaS product to the next level. I’m a Senior UI/UX Designer with 8+ years of experience, with strong expertise in Figma, UX research, user flows, prototyping, and developer-ready designs. I can help with: * Product & UX assessment with prioritized improvements * Customer journey research and usability improvements * 90-day roadmap and feature prioritization * CRM & Fundraising flow redesigns in Figma * User stories, workflows, and acceptance criteria * Analytics-focused product improvements I’m comfortable working closely with engineering and business teams to turn user problems into practical, shippable solutions. I’d be happy to share relevant SaaS/product examples and discuss the scope. Best regards, Shubhangi
$1,000 USD in 20 days
5.1
5.1

Hi, I understand you need a design-led Product Manager to take ownership of an established SaaS platform with CRM, Fundraising, and Marketing modules. The focus is on improving the existing product experience, analysing customer usage, prioritising the roadmap, validating ideas through research and prototypes, and turning improvements into clear requirements for the engineering team. I will help assess the current product, identify high-impact opportunities, create a structured 90-day roadmap, conduct UX improvements through user flows and Figma prototypes, and prepare an organised backlog with user stories and acceptance criteria. I can also support analytics planning to track activation, engagement, and retention so product decisions are driven by real data. Here, you can review my previous work as an experienced professional: https://www.freelancer.com/u/zainalitariq245 I can start immediately. Let's discuss further. Thanks.
$999 USD in 7 days
4.4
4.4

Hey, I’ve carefully reviewed your project, and I understand you need a design-led Product Manager who can improve an established SaaS platform by combining UX strategy, customer insights, and product execution. I can help evaluate the current experience, prioritize improvements, and turn ideas into actionable plans for your engineering team. I will analyze user journeys, identify high-impact opportunities, create product roadmaps, design improved flows in Figma, prepare user stories and acceptance criteria, and help establish analytics-driven decisions. My focus is creating measurable improvements in activation, engagement, and customer satisfaction. I have hands-on experience with SaaS product design and management projects and would be happy to share relevant examples during our discussion. One quick question: Do you already have access to product analytics and customer feedback data, or should the first phase focus on establishing those insights from user research? Portfolio: https://www.freelancer.com/u/Hammadhassan21 Best Regards, Hammad Hassan
$900 USD in 15 days
4.9
4.9

Hi, I will own the product roadmap and UX for your live CRM, fundraising and marketing platform. I led product and UX for FundStream, a fundraising CRM used by 120 nonprofit customers where I redesigned the donor flow and increased online conversion by 28%. I also owned SalesPilot, a B2B CRM with marketing automation focused on lifecycle campaigns. I will deliver a product and UX assessment, a prioritised 90 day roadmap with fortnightly milestones, clickable Figma prototypes for CRM and fundraising flows, and an engineering ready backlog built from validated discovery and analytics. I am available 20 hours per week. Quick question: do you prefer fortnightly live reviews or asynchronous updates via Slack? Happy to jump on a quick chat. Ali Zain
$1,125 USD in 7 days
4.6
4.6

Greetings! I can own your SaaS platform's product direction with a design-led approach, assessing current usage, building a phased roadmap, and turning customer insights into shipped improvements. I have experience with CRM and fundraising products. I can deliver UX assessments, prototypes, and engineering-ready backlogs. I am comfortable in Figma and with agile development. I can share examples of SaaS products I have owned and my weekly availability. Let me know your preferred start date and I will begin. Thanks, Revival
$750 USD in 7 days
4.6
4.6

Hi, Your project caught my attention because it's beyond feature development. It's about improving a product that already has real users, and that starts with understanding user behavior before making product decisions. While my background is primarily in building and customizing business applications rather than being a dedicated Product Manager, I've worked closely with clients on CRM, ERP, WordPress and SaaS projects to translate business requirements into intuitive user experiences and engineering ready solutions. How I can contribute: • Product and UX assessment • User journey analysis • Figma based workflow improvements • Feature prioritization • Engineering ready user stories • Roadmap planning • Stakeholder collaboration • Analytics recommendations Approach: • Review the existing product and current user workflows. • Identify friction points and improvement opportunities. • Prioritize features based on customer impact and business value. • Prepare wireframes, user stories and acceptance criteria for development. • Work closely with your engineering team through delivery and validation. I have experience working on CRM, ERP and business workflow platforms where usability, efficiency and product thinking directly impact customer adoption. I'd be happy to discuss your platform, understand your current challenges and see how I can contribute to the next phase of its growth. Regards, Shubham
$1,125 USD in 7 days
4.2
4.2

Hi, Aashiq (Ash) here from Cape Town, South Africa. This project instantly caught my eye, so I had to reach out. I see you’re looking for a design-led Product Manager to assess your SaaS platform and enhance the user experience. It’s exciting that you already have a solid customer base and are focused on deepening their experience. I've successfully managed SaaS products, particularly in CRM and fundraising, turning customer insights into actionable improvements. I can confidently develop a roadmap that balances immediate impact and strategic growth. Feel free to ask for samples of my past projects where I've driven meaningful results. Based on what you mentioned, here is how we would approach the project: - Conduct a thorough UX assessment to identify high-leverage improvements. - Build a phased roadmap with actionable milestones. - Redesign key flows in Figma and create detailed user stories for the engineering team. You can count on clear communication throughout the process, ensuring a seamless, user-focused solution optimized for performance. Best Regards, Aashiq
$1,350 USD in 14 days
4.0
4.0

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for sharing the opportunity to connect on your product management needs. I can elevate your established SaaS platform with a design-led approach, utilizing Figma and agile development to create a premium user experience. I will deliver: • Comprehensive product and UX assessment with prioritized enhancements • A 90-day roadmap with bi-weekly milestones for actionable insights • Clickable prototypes for optimized CRM and Fundraising flows • Engineering-ready backlog with user stories and acceptance criteria • Analytics dashboards for tracking activation, engagement, and retention You will also receive: • Direct collaboration for fast feedback • Ongoing support for marketing and fundraising alignment I am confident I can enhance your product’s value and user experience efficiently. Looking forward to discussing next steps. Best regards, Chirag Pipal
$750 USD in 7 days
3.8
3.8

Hi There! We specialize in SaaS product management, UX, and roadmap strategy. With a team of 62 professionals with over 9 years of experience, we'll help evolve your CRM, fundraising, and marketing platform through data-driven product decisions and Figma-led design. Here’s how we can help: 1. Audit UX, analytics, and customer journeys. 2. Build a prioritized 90-day roadmap and backlog. 3. Design Figma prototypes with clear user stories. Could you share your current tech stack and whether product analytics are already in place?
$1,150 USD in 7 days
3.5
3.5

Dear Hiring Team, I am excited about the opportunity to leverage my background in product management and user experience design to drive the growth of your SaaS platform in CRM, Fundraising, and Marketing. With a focus on enhancing user experiences and driving product success, I am confident in my ability to align with your needs. My approach includes: - Assessing current product features to align with user needs - Crafting a phased roadmap for immediate client value and strategic advancements - Conducting user interviews, journey mapping, and prototyping for informed decision-making - Collaborating closely with stakeholders for cohesive releases and revenue-focused outcomes - Establishing analytics dashboards for data-driven insights crucial for activation and retention metrics In the first phase, I will deliver a detailed product and UX assessment, a clear 90-day roadmap, clickable prototypes, and a prioritized backlog ready for implementation. I appreciate the supportive environment, direct access to decision-makers, and flexible budget for the right fit. I look forward to discussing how my expertise in Product Management, User Experience Design, Figma, SaaS, and Agile Development can drive your platform to new heights. Could you please share more insights into your long-term vision, specific integrations, and scalability considerations for the platform? This will help tailor my approach to align with your strategic objectives and future aspirations. Thank you for considering my application.
$1,350 USD in 5 days
3.4
3.4

Hello!! You need a design focused Product Manager who can improve your SaaS platform through better user experience, clear roadmaps, and customer driven product decisions. • Which module would you like to improve first, CRM, Fundraising, or Marketing? • Are there any customer feedback reports already available? • How many people are currently in your engineering team? Strong experience working with SaaS products, user research, Figma, product planning, and agile delivery helps turn ideas into valuable features that users enjoy. Relevant product improvement projects have been completed successfully by focusing on customer needs, clear workflows, and engineering ready documentation. Great products are built by listening to users and delivering meaningful improvements with confidence. Happy to discuss your platform and the next roadmap in chat. Best regards Farhin B
$750 USD in 7 days
3.4
3.4

Hello. "SAAS PRODUCT ROADMAP OWNERSHIP" — you need a design-led PM to turn customer insight into shipped improvements. I combine UX discovery with product execution by mapping user journeys in Figma before writing engineering-ready requirements, reducing rework between design and development. I’ll focus on evaluating current CRM and fundraising workflows, identifying high-impact gaps, creating a practical 90-day roadmap, and validating improvements through prototypes, analytics, and customer feedback loops. Can you share the current product analytics setup and main user segments? Thank you.
$800 USD in 6 days
3.0
3.0

Hi there, I appreciate your detailed description of the Product Manager role. I can help you assess the current product to identify key improvements that enhance user experience. My background in product management combined with strong UX instincts equips me to effectively collaborate on client interviews, journey mapping, and creating Figma prototypes. I am confident that I can support your team with data-driven insights while ensuring the roadmap aligns with customer needs. Your satisfaction is my priority and I guarantee that I will deliver you a high-quality result. Regards, Ali
$1,000 USD in 14 days
2.4
2.4

Hi, At first glance, this looks straightforward but there’s usually one part that causes issues later. I’ve handled similar work before and can help you avoid that. Regards, Rajesh
$1,100 USD in 7 days
1.2
1.2

Hello, I'm Rohaan, a seasoned full-stack developer, digital marketer, and design specialist with extensive experience in CRM, Marketing, and Figma. I have successfully completed over 145 projects, delivering comprehensive web, mobile, data, and creative solutions. I understand your need for a Product Manager to enhance the user experience and roadmap of your SaaS platform. With my expertise in UX design, product ownership, and Figma, I can assess the current product, prioritize improvements, and collaborate with stakeholders for impactful releases. Let's discuss your project further in detail. Please start a chat so we can explore how I can contribute to your platform's success. Best regards, Rohaan
$750 USD in 7 days
1.4
1.4

Dacula, United States
Payment method verified
Member since Jan 7, 2008
$80 USD
$50 USD
$30-250 USD
$30-250 USD
$250-750 USD
₹12500-37500 INR
₹1500-12500 INR
₹600-1500 INR
₹600-1500 INR
₹12500-37500 INR
$10-30 USD
₹12500-37500 INR
$250-750 USD
$30-250 USD
₹12500-37500 INR
₹5000-10000 INR
$30-250 AUD
$2-8 USD / hour
$10-30 USD
₹12500-37500 INR
$10-30 USD
₹750-1250 INR / hour
$2-8 AUD / hour
₹600-1500 INR
₹500 INR