I bought a new cartridge 2 times, I changed, always it says it's empty
I already tried 2 different cartridge that worked before so I do not think it's a compatibility problem and also, I already tried reinstallation of the cartridge and everything it still does not work.
Anyone can help please ? Thank you
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Bonjour, This problem happens when the chip in the cartridge is not genuine (many cartridge in the market are clones these days). Please contact me so we can go together thru the steps of fixing it. Best regards.