I want a character that our customers will identify with. We train maintenance staff. He needs to perform maintenance the wrong way - like he doesn't have training. We will use him to keep guys interested in the online courses and to identify us with our customers.
Grumpy old mechanic who is always getting hurt or breaking equipment. Needs to work in online classes, on our website and hopefully in our PowerPoint presentations.
We are working on our first online class now, so over the next month we hope to have it complete.