A Web Based Trouble Ticket system with the following functionalities.
Usertypes: Administrator or End User.
Functions: Create Trouble Ticket, Open Trouble Ticket, Add Comments on an opened Trouble Ticket. Forward a trouble Ticket. Close a Trouble Ticket.
Administrator can Create, open, forward and close trouble tickets.
End Users can open a trouble ticket either assigned to them, or forwarded to them. End users can also create a trouble ticket.
For each trouble ticket created, there must be an administrator assigned to it, and an end user to work on it.
Each trouble ticket must have a serial number, subject, priority level, description, date and time submitted and possibly attachments (usually docs/text/pdf), and a detail description field.
When adding comments, the trouble ticket will have the person's username who added the comment, date/time and the comment detail.
When tickets are closed, they remain accessible, but no one is allowed to amend it further.
A Search function must be there to search tickets for keywords visible in Subject, detail lines.
For each trouble Ticket,
30 freelance font une offre moyenne de $374 pour ce travail
Dear Sir, We are a team of highly qualified and creative programmers and designers. We have experience developing web-based applications and designing websites. We have read and understood the project requirements an Plus
Hello! I represent a team of software professionals from India. Please check our website [url removed, login to view] and [url removed, login to view] We have developed a number of database driven sites and can assure Plus
Dear Friend. We've checked your requirements carefully, they seem a little bit incomplete. Please, feel free to contact us via PMB to discuss the detailed ones in private and we'll find the best solution for you. We gu Plus
Respected Sir, we have gone through your requirement and we are very much sure that we can provide you the solution with the best quality. Please check pmb for more details. thanks and regards Sakshi Infosys Plus
Yabani: I have implemented serveral helpdesk systems for clients in the past, as well as our internal one we use. I am also the administrator for a large corporations Magic Helpdesk system soI know the inner workings o Plus
Dear Sir/Madam! Thank you for considering our bid. We are an IT company with a substential 7-year experience in the field of [url removed, login to view] team of highly qualified and experienced developers can work out a profession Plus
I have the perfect script for you. it will do everything you want and much more. Contact me and we can discus this further. thanks!
Our IT developing company has considerable professional expertise to present YOU effectively to the current and potential web audience. All sites created by BMHtech IT developing meet your online goals and effectively Plus
We are one of the leading web development company based at Chicago, IL We can develop your website and of course quality job is well assured. We have professional people who are having well experience in their respect Plus
We are an establish web and development firm. We have looked over your requirements, and are certain we can meet your requirements. We have developed several custom built projects of this type. Contact me for more in Plus
we are a group of 2 programmers and one designer having proficiency in providing customized database driven application part from dynamic and static sites with a combined experience of over 12 years in VB, ASP MSSQL an Plus