Web based Help Desk System

A Web Based Trouble Ticket system with the following functionalities.

Usertypes: Administrator or End User.

Functions: Create Trouble Ticket, Open Trouble Ticket, Add Comments on an opened Trouble Ticket. Forward a trouble Ticket. Close a Trouble Ticket.

Administrator can Create, open, forward and close trouble tickets.

End Users can open a trouble ticket either assigned to them, or forwarded to them. End users can also create a trouble ticket.

For each trouble ticket created, there must be an administrator assigned to it, and an end user to work on it.

Each trouble ticket must have a serial number, subject, priority level, description, date and time submitted and possibly attachments (usually docs/text/pdf), and a detail description field.

When adding comments, the trouble ticket will have the person's username who added the comment, date/time and the comment detail.

When tickets are closed, they remain accessible, but no one is allowed to amend it further.

A Search function must be there to search tickets for keywords visible in Subject, detail lines.

For each trouble Ticket,

Compétences : PHP

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Concernant l'employeur :
( 93 commentaires ) Safat, Kuwait

N° du projet : #12010

30 freelance ont fait une offre moyenne de 374 $ pour ce travail


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300 $ USD en 6 jours
(124 Commentaires)

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300 $ USD en 15 jours
(798 Commentaires)

Can do it for you satisfaction. Thanks.

400 $ USD en 12 jours
(380 Commentaires)

Consider ME IN! Consider IT Done!

250 $ USD en 15 jours
(26 Commentaires)

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500 $ USD en 21 jours
(3 Commentaires)

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500 $ USD en 15 jours
(16 Commentaires)

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400 $ USD en 15 jours
(43 Commentaires)

Yabani: I have implemented serveral helpdesk systems for clients in the past, as well as our internal one we use. I am also the administrator for a large corporations Magic Helpdesk system soI know the inner workings o Plus

450 $ USD en 20 jours
(23 Commentaires)

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400 $ USD en 10 jours
(8 Commentaires)

Dear Sir/Madam! Thank you for considering our bid. We are an IT company with a substential 7-year experience in the field of [url removed, login to view] team of highly qualified and experienced developers can work out a profession Plus

490 $ USD en 18 jours
(2 Commentaires)

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200 $ USD en 20 jours
(2 Commentaires)

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400 $ USD en 15 jours
(7 Commentaires)

i can do it

400 $ USD en 15 jours
(20 Commentaires)

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300 $ USD en 25 jours
(8 Commentaires)

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350 $ USD en 7 jours
(3 Commentaires)

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300 $ USD en 12 jours
(1 Commentaire)

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200 $ USD en 1 jour
(1 Commentaire)

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450 $ USD en 15 jours
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450 $ USD en 7 jours
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480 $ USD en 21 jours
(1 Commentaire)