Twilio Conversations/Autopilot Integration w/ Bitrix24 Open Channels (Node.js, PHP, NoSQL, MySQL, Serverless) -- 2

Fermé Publié le il y a 2 ans Paiement à la livraison
Fermé Paiement à la livraison

Hello!

We have a challenging project for someone who is up to the challenge and loves engineering seamless integrations. The integration that we need will support us with being better connected to our potential clients and being able to support them easily and seamlessly via chatbot and also with human support.

Here's the setup:

- We currently run on Bitrix24 CRM. And within the CRM there's a feature called Open Channels that has the ability to receive incoming messages from pretty much any channel that you can think of. i.e. Facebook, WhatsApp, SMS, etc.

- We use Twilio for our WhatsAPP and SMS needs. We also use Twilio Autopilot for our chatbot automation.

- We want to use Twilio Conversations to interface the various messaging channels with Twilio Autopilot -- and later if/when someone needs human support, the conversation (and the full context from their Twilio Autopilot interaction) is passed to Bitrix24 to connect to a human.

- Bitrix24 has a low API rate limit of 2 requests per second. However, it has the ability to batch each request with up to 50 transactions.

- Bitrix24 is a PHP framework. Twilio can be engaged in pretty much any language, but their serverless functions environment is Node.js

- If we need any additional tools, we have RavenDB and MySQL for databases. We also have webhosting with [login to view URL]

What you need to know/have experience with:

- It's best if you have some experience with the Bitrix24 API and Open Channels and the Bitrix Bot Framework

- It's best if you have some experience with Twilio Conversations, Twilio Serverless Functions and can understand your way around the Twilio APIs

- It's best if you also have some experience with the Telegram Messaging API

- It's also good if you have some experience with the WhatsApp API (Desktop / via Chat-API / and via Twilio)

You'll also need to be a creative thinker who likes to solve problems. And importantly, you need to be someone who is interested in doing clean coding and great work on the backend, so that users can have a seamless and easy experience on the front-end. This project is thought out, but it's not perfectly specified and you will need to learn your way through it. So you must be someone who can navigate with some direction from us, but also using your own expertise and intuition.

If this is you, please reply with your interest and experience developing something like this.

Also, we apologize in advance... the budget for this project is low. So our hourly rate is low ($5/hr). However, if you're able to help us build this integration, we will likely continue to work with you for the foreseeable future and as the project becomes successful, we can pay more on the other aspects of the project that need implementing over time.

We anticipate that this project may take 40+ hours and at least one to two weeks to complete. The milestones for the project will be at least about 8 milestones, which I will discuss with you during our initial interviewing.

PHP Node.js NoSQL Twilio GitHub

Nº du projet : #29642287

À propos du projet

Projet à distance Actif il y a 2 ans