SaaS Application support, training and onboarding

We are looking for application Support and customer service superstar that can wear many hats and ready to work during New Zealand business hours. Ideally, we would like a person who can help with all or most of the following tasks.

1. Application support by email and phone

2. New client onboarding

3. Ongoing training and webinars

4. Creating Helpguide, software demo videos and how-to videos

5. Collecting user and application issues and escalating to the development team

6. Helping to creates marketing materials

Candidate with experience of WordPress, Email Marketing software and social media marketing experience would be a bonus. less

Compétences : PHP, WordPress, Design de site internet, Architecture Logicielle, HTML

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Concernant l'employeur :
( 0 commentaires ) Fushun, China

Nº du projet : #29093393

4 freelances font une offre moyenne de 500 $ pour ce travail


TOP Professional Wordpress Full-Stack senior Web Developer * I have developed numerous e-commerce/ business solutions that help my clients to build their online businesses and return on their investments. * I am Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(68 Commentaires)

I have read the project description and I can rebuild your website according to your requirements. I can guarantee you the best quality in minimum time. I believe in strong professional relationship and for that, I c Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(12 Commentaires)

Hi, I understand what you want to do but I would need more details before I can give you an accurate bid. Can we have a little chat over messages?

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 7 jours
(5 Commentaires)

Hi there, I have 5 years of experience as a customer support representative with many UK and US companies, my aim is to provide quality and friendly customer support services of inbound or outbound calls, live chat, Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 24 jours
(0 Commentaires)