OsTicket customisation help needed

General information for the business: We are a training course company

Kind of development: Customization of existing program

Description of every module: We are a training course company who have installed OsTicket on to our server and have completed some customization. We want a ticket system for our students. Everything work ok apart from:

When a user creates a ticket, admin replies and the user receives an email with the admin reply and is told they can reply via email. When the user replies, OsTicket is not picking up their reply, so the ticket is not being updated.

We need someone to help us configure this correctly.

Description of requirements/functionality: We need tickets to be updated when the user replies via email.

Extra notes:

Compétences : PHP, Architecture Logicielle

en voir plus : constant contact design needed help, website seo project needed help wanted, free logo needed help graphics, programmers help needed, visual start help needed, photography portfolio help needed, marketing help needed, python projects help needed, getafreelancer message sql query help needed, excel project help needed

Concernant l'employeur :
( 94 commentaires ) Brighton, United Kingdom

Nº du projet : #8539392

10 freelance font une offre moyenne de £188 pour ce travail


Hello there, It is good to see another serious posting from you. We have gone through the complete job description and are pretty sure to assist you with the Web Development as we are expertise team of developers & Plus

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(115 Commentaires)

Hello, I'm a professional programmer for web programming with php language to build the system website, Besides, I'm also expert in MySQL , HTML,HTML5,CSS, JS I'm always top in Vietnam freelancer [login to view URL] Plus

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Respected Buyer I read through the job details and we are absolutely sure that We can do the project very well. We have an experienced team that will provide best services to you and will deliver project on time. Plus

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(43 Commentaires)

Hello There I think I can help you out to achieve this task. Please provide me more details and we can go ahead. Thanks

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(31 Commentaires)

Hi, I have read your project description and Understand your bid.I can easily crete this functionality and will provide you best work. I am a professional PHP Developer with more than 6+ years of experience and wo Plus

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(10 Commentaires)

Hello, I am Devendra Chauhan specializing in software development, and technology research and development (R&D) services, I have 3+ year of experience in Mobile application, Web Design and Development, I have small Plus

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Hi, hope you are doing good. This might be due to two reasons: 1. There may be some whitespacing issues which makes the system not to detect the email 2. May be there is a old version Please initiate a chat to discu Plus

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(10 Commentaires)

Hello there, I have read you project description and understand your project description. You need a PHP Developer for your job.I'm very good PHP Developer.I can easily give you this functionality. I'm very p Plus

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A proposal has not yet been provided

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% GBP en 5 jours
(46 Commentaires)

Hi I have son such task in past. check [login to view URL] contact form. do have cpanel? for this we need to set forward of email account of server.

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i think there is some mis configuration in admin for receiving emails I have work on osticket custom websites [login to view URL] [login to view URL]

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A proposal has not yet been provided

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