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OsTicket customisation help needed

General information for the business: We are a training course company

Kind of development: Customization of existing program

Description of every module: We are a training course company who have installed OsTicket on to our server and have completed some customization. We want a ticket system for our students. Everything work ok apart from:

When a user creates a ticket, admin replies and the user receives an email with the admin reply and is told they can reply via email. When the user replies, OsTicket is not picking up their reply, so the ticket is not being updated.

We need someone to help us configure this correctly.

Description of requirements/functionality: We need tickets to be updated when the user replies via email.

Extra notes:

Compétences : PHP, Architecture Logicielle

Voir plus : programmers help needed, visual start help needed, photography portfolio help needed, marketing help needed, python projects help needed, excel project help needed

Concernant l'employeur :
( 94 commentaires ) Brighton, United Kingdom

N° du projet : #8539392

10 freelance ont fait une offre moyenne de 188 £ pour ce travail

SRajpurohit

Hello there, It is good to see another serious posting from you. We have gone through the complete job description and are pretty sure to assist you with the Web Development as we are expertise team of developers & Plus

257 £ GBP en 7 jours
(115 Commentaires)
7.2
scriptphp87

Hello, I'm a professional programmer for web programming with php language to build the system website, Besides, I'm also expert in MySQL , HTML,HTML5,CSS, JS I'm always top in Vietnam freelancer https://www.freela Plus

210 £ GBP en 7 jours
(187 Commentaires)
7.6
sandyagg

Respected Buyer I read through the job details and we are absolutely sure that We can do the project very well. We have an experienced team that will provide best services to you and will deliver project on time. Plus

168 £ GBP en 3 jours
(43 Commentaires)
5.3
luminous15

Hello There I think I can help you out to achieve this task. Please provide me more details and we can go ahead. Thanks

122 £ GBP en 6 jours
(31 Commentaires)
5.4
AshleyCASTILLO

Hi, I have read your project description and Understand your bid.I can easily crete this functionality and will provide you best work. I am a professional PHP Developer with more than 6+ years of experience and wo Plus

231 £ GBP en 3 jours
(10 Commentaires)
4.4
deven19

Hello, I am Devendra Chauhan specializing in software development, and technology research and development (R&D) services, I have 3+ year of experience in Mobile application, Web Design and Development, I have small Plus

250 £ GBP en 12 jours
(15 Commentaires)
4.2
genacle

Hi, hope you are doing good. This might be due to two reasons: 1. There may be some whitespacing issues which makes the system not to detect the email 2. May be there is a old version Please initiate a chat to discu Plus

200 £ GBP en 5 jours
(10 Commentaires)
3.8
SophiaWalker

Hello there, I have read you project description and understand your project description. You need a PHP Developer for your job.I'm very good PHP Developer.I can easily give you this functionality. I'm very p Plus

244 £ GBP en 5 jours
(4 Commentaires)
3.1
itwebworld

A proposal has not yet been provided

345 £ GBP en 5 jours
(46 Commentaires)
4.3
metsdevphp

Hi I have son such task in past. check resumegurnteed.com contact form. do have cpanel? for this we need to set forward of email account of server.

33 £ GBP en 1 jour
(5 Commentaires)
2.2
jumboteam

i think there is some mis configuration in admin for receiving emails I have work on osticket custom websites http://ai-help.com http://help.get1geek.com

222 £ GBP en 3 jours
(1 Commentaire)
1.5
jlimson

A proposal has not yet been provided

150 £ GBP en 3 jours
(0 Commentaires)
0.0