We are developing an industry leading SaaS-based product that helps its 10 million users to create online forms and start collecting data easily and quickly. Within our localization scope, we are looking for a native Slovakian and Serbian speaker who can work full time (40 hrs / week) permanently.
Required experience / skills:
1. Knowledge of HTML/CSS to help customers in building and designing forms
2. Excellent written communication skills in both Russian and English
3. Excellent customer service and problem-solving skills
4. Experience in working as a TSR/CSR
5. Strong attention to detail
6. Experience with CMSs, CRMs, site builders, SaaS products, etc.
7. A solid technical knowledge in general and common sense are necessary. You have to be creative in finding workarounds.