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Integrate Asterisk PBX (Freepbx) into Zendesk

We need a module developed for freepbx that would let us integrate it with zendesk so that it provides functions similar to:

/apps/five9-for-zendesk/

/apps/asterisk-dtk-by-cdc/

The module should meet the following minimum criteria:

- Be installable through the freepbx module admin

- Must be installable in zendesk as an app

- Must be able to assign zendesk agents to extensions

- When an incoming call is coming in a popup should appear in Zendesk containing the following 2 scenarios: 1) if the customer is in zendesk the customer name should appear with an open profile link and reject call link, . 2) If the customer is not in zendesk the phone number should appear with a create contact link.

- If the call is answered a new ticket should be made with relevant info already populated.

- If the call is rejected a new ticket should be made with follow-up notification

Compétences : PBX Asterisk, PHP, Zendesk

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Concernant l'employeur :
( 18 commentaires ) Singapore, Singapore

Nº du projet : #12583012

16 freelance font une offre moyenne de $732 pour ce travail

seekdeveloper

Hi, I have read your post and understood your requirement. I have great experience working on /Asterisk PBX/VoIP/PHP/Zendesk/MySQL/HTML5/jQuery/Laravel/Wordpress/Magento/Joomla/Drupal/AngularJS/node.js/CSS3/Java/ Plus

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% USD en 10 jours
(101 Commentaires)
8.6
suhelshaikh

I have gone through the requirement and still need some more brief of the project. I have more than 6 years of experience in skills like Ecommerce, Enable Shopping cart, Payment and API Implement/Integration, Javas Plus

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7.4
mmadi

Dear Client, Greetings from Flowgica technologies, I have experience with these skills. We do have similar experience doing something similar to yours therefore I am looking forward to discuss more about more details a Plus

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(42 Commentaires)
6.9
prashushinde9

Hello, We have accomplished 90% of the project which is similar of your requirement. All we need 10% customization as per your requirement set and specifications. I want to discuss in personal chat in order to explore Plus

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7.0
Shopify

Hello, I want to show you all relevant Demo and Designs which is similar to your project completed previously. To make sure about the requirement set and customizations, I want to discuss this project with you further Plus

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6.9
maamekal

Hi, I have developed 100+ mobile application and 200+ websites and web application. I am experienced and hard-working developer with deep knowledge of Android, Java, AngularJS, Ionic, Cordova/phonegap, Meteor, Codei Plus

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6.7
SevenStarInfo

Hello ! We want to discuss about your project as we have experience in it. What Differentiates us from the other freelancers : # Experience of more than 5 years in Unity 3D, Xcode, CoCoa 2d, Phonegap and major Plus

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6.8
AdeelAslam4

Hello. I have read your project description but I need to ask few questions. I wouldn't call myself a master but I do work smart and my first priority is to satisfy my clients. Please feel free to ping me anytime so Plus

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(27 Commentaires)
6.1
ngxperts

hi, I can get the zendesk pull the incoming call notifications and create a ticket or notifications, also we can get a freepbx module to setup the zendesk connectivity options. also we can develop a click to call ki Plus

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6.6
RubyOnRail

Hello, Its a pleasure to let you know that I've Completed and Delivered similar project before. All I need to work upon customization part, if we can proceed towards more discussion. I have gone through your project Plus

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5.7
rsatinder

Hi, I have already worked on developing modules for Zendesk with FreePBX. It is a Zendesk App, which integrated with FreePBX agents configurations. Zendesk gets pop-up on call and can make calls etc. If interested, w Plus

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5.2
fixfin

Hi, We are quite confident that we can accomplish the project as per your requirement. We have done lots of customization on vTigerCRM/SugarCRM/Zoho CRM like - BAR Code Implementation, QR code integration, Asteri Plus

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3.7
bonapps

Hello Team, "BONAPPS - Delivering Excellence just a click away" We read your entire proposal and are happy to share that we are interested in your proposal. We would like to have an in-depth discussion about the Plus

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4.2
aquadss

Offshore/Onshore IT application development company, Experts from India having range of Skills available in our In-house staff: Dedicated: Website Developer,Android Developer,Software Developer,Graphic Designer, EComme Plus

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1.4
technovantsols

Dear Client, Thanks for providing us opportunity to place bid over the project and communicate with [login to view URL] mainly deal in web development, SEO, Android App, software testing and graphic design. Our vision is to b Plus

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0.0
engrgulnawaz

Hi, I will be pleased to join your project as i possessed the required skills and experience. I have excellent skills on networking, security, technical/report writing, Linux, penetration testing, VOIP and am confidant Plus

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0.0