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German Player Support

MoGi Group is an award-winning multilingual video games services company.

Are you looking to work on building and raising online communities? Does your true passion lie in video games and online gaming? What if you could combine your hobby with your professional expertise?

Our player support department supports over 650 games developers across the globe.

We’re currently looking for a dynamic addition to our vibrant team of over 200 in-house player support agents who can provide top class support in a fast-paced and active environment.

Processing questions and problems from users through a ticketing system

Answering queries on blogs and forums as well as social media channels

Getting familiarized with the games so you can advise players

Getting creative in finding solutions to technical problems and bugs

Encouraging user loyalty by providing an outstanding service

Contributing to studio-wide community strategies

Supporting the community managers with ad-hoc tasks

A native level of German with excellent oral and written skills

A strong proficiency in the English language

Passion for and knowledge of games

Basic knowledge of social media from both user and professional points of view

Keen to work in an international environment

Excellent organizational skills

Good knowledge of MS Office

Excellent interpersonal skills

Compétences : MySQL, PHP, Architecture Logicielle, Tests de Logiciels, WordPress

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Concernant l'employeur :
( 0 commentaires ) Colchester, United Kingdom

Nº du projet : #19719362

2 freelance font une offre moyenne de £9/heure pour ce travail

AAsolution

I read your proposal and I am willing to work on this exciting and challenging job. I would be very satisfied and happy if I have a chance to work with you.

£10 GBP / heure
(0 Commentaires)
0.0
Cjayprime

Good day Sir/Madam, I am interested in this job, I have the requisite knowledge to be useful to your team. My github can be found at ([login to view URL]), if you need more of my projects I can send you imag Plus

£8 GBP / heure
(0 Commentaires)
0.0