Developer needed to build Zendesk Sidebar App - account lookup
Full Stack Development
Posted 11 minutes ago
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Deliverable: Deliver 2 Zendesk Sidebar Apps that provide links to an internal account management system
What we’re looking for: Developer with experience building Zendesk Sidebar Apps (please provide a sample of previous work).
The project: There are two Apps as part of this project - for this engagement, we’d like to have App 1 delivered first and if that goes well, we’ll move to App 2.
App 1: Account Lookup. Take the email address from the Zendesk ticket and build a link in the sidebar app to our internal Account Management system. The link structure will be provided, no API required.
App 2: Serial Number Lookup. Query all comments on the Zendesk ticket using a regular expression (provided by our company) and build a links in the sidebar app to our internal Account Management system. If there are multiple Serial Numbers, create multiple links. The link structure will be provided, no API required.
The app will be developed using the Zendesk Apps Framework version 2 (ZAF v2)
The app will run within the New Ticket Sidebar and Ticket Sidebar locations.
The app interface components will be designed and will leverage the Zendesk Garden stylesheets and may leverage the available Zendesk Garden React components.
Our team: We are a US-based company with a new Zendesk implementation and are replicating some of the existing functionality of our current account tools.