Full custom designed web application
Highlights of the project reqs:
responsive web design, should work on all current devices
reward points system
address check & maps integration for managing serviced locations
customer service dashboard
payment gateway integration
payment & chargeback integration for customer service
track customer interactions with CS
customers activity tracking on products
exhaustive admin panel
customer service panel - multiuser
Payment gateway: Citrus
and other STANDARD eCommerce features like account management, signup,etc.
NOTE: We don't have previous experience with any software development or ecommerce website, so we can explain the requirements in plain english, you have to guide us make it complete. We want a comprehensive website like flipkart or snapdeal.