
Closed
Posted
Paid on delivery
I run an online betting platform and I’m looking for a customer-support professional who can handle all inquiries in Turkish. The day-to-day focus is on canlı destek and e-posta desteği: greeting players in live chat, solving account or payment questions, and following up by email when an issue needs a bit more detail. If your background covers sports betting, casino, e-spor—or any mix of the three—that familiarity will help you connect with our users more naturally, but it isn’t a strict requirement. What really matters is that you write clearly in Turkish, think fast under pressure, and keep a friendly tone no matter how many tickets are waiting. You’ll log in to our chat and mail platforms during agreed shifts, document each conversation, and escalate only the cases that truly require technical intervention. I’ll provide all brand guidelines, FAQ material, and direct access to our internal knowledge base so you’re never guessing at answers. Interested? Tell me about similar live-chat or email queues you’ve handled, your usual response times, and when you could start.
Project ID: 40565810
23 proposals
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
23 freelancers are bidding on average $429 USD for this job

Hello There!!! ★★★★ (Provide professional Turkish live chat and email support with fast response times and excellent customer experience.) ★★★★ I understand you're looking for a Turkish-speaking support agent to manage live chat and email inquiries for your betting platform. The role includes handling account and payment questions, documenting conversations, escalating technical issues when needed, and delivering friendly, efficient customer service. ⚜ Turkish live chat support ⚜ Email customer assistance ⚜ Account & payment issue handling ⚜ Ticket documentation ⚜ Knowledge base & FAQ support ⚜ Technical issue escalation ⚜ Customer experience improvement I have experience supporting online platforms, managing customer inquiries, and maintaining professional communication under high ticket volumes. I'm detail-oriented, quick to learn new systems, and committed to providing accurate, friendly support while following internal guidelines. I can adapt to your workflow, maintain clear documentation, and ensure users receive timely assistance. I am availble to start soon and would be happy to discuss your support requirements further. Warm Regards, Farhin B.
$256 USD in 10 days
6.6
6.6

As a trilingual professional fluent in English, Turkish, and Hindi, I am uniquely qualified to handle all your Turkish customer service needs for your betting platform. I understand the nuances of sports betting and the casino industry, which allows me to promptly address user inquiries with precision and ease. With over 8 years' experience as a full-stack developer and digital solutions expert, I possess the ability to think quickly on my feet, offering impeccable canlı destek and e-posta desteği services. In addition to being tech-savvy, my attention to detail is exceptional – an essential trait when documenting conversations and escalating complex issues that require technical intervention. Utilizing my website design skills, I can ably manoeuvre through chat and mail platforms for efficient workflow management. Lastly, I have proven abilities in handling high-volume email queues with swift response times: ensuring no tickets are left unattended. My existing support guidelines can be seamlessly integrated with your own set systems to ensure a smooth transition for players needing assistance. Let's hit the jackpot together by bringing my seasoned skills set into your betting site.
$450 USD in 7 days
6.5
6.5

Hi, I can support your Turkish-speaking users through live chat and email with a clear, calm, and professional tone. I’d handle account, payment, and general platform questions using your FAQ, brand guidelines, and knowledge base, while documenting each case properly and escalating only the issues that genuinely need technical or compliance review. I’m comfortable working in structured support queues, keeping replies concise, friendly, and consistent even during busy periods. For a betting, casino, or esports environment, I’d pay close attention to responsible communication, payment-status clarity, verification steps, and accurate ticket notes so players get fast answers and your internal team has clean records. Question 1: Which live chat and email tools are you currently using? Question 2: Do you need coverage for fixed Turkish-language shifts, weekends, or rotating hours? Regards, Houssame
$500 USD in 7 days
5.3
5.3

I’m Neha, an experienced web and mobile developer with a solid background in PHP. While my skills might not directly align with your project, I believe my proficiency in the language coupled with my ability to adapt quickly will be invaluable. My nine years in the industry have allowed me to develop sharp thinking skills under pressure, a quality required for any customer-support role. In running several e-commerce sites, I have honed my communication abilities in Turkish, ensuring clarity when responding to inquiries via live chat and e-mails. Though I don’t have direct experience in betting or casino management, this shouldn't deter you as understanding your brand guidelines and communicating effectively is fundamental. Additionally, I emphasize quality work not only by focusing on speed but also by providing cost-effective yet efficient solutions—a valuable trait for any project. Finally, my offer of 3 months free support even after project completion showcases my commitment to providing exceptional service at all times. Choosing me is choosing not just a skillset, but a partner ready to turn your ideas into reality.
$500 USD in 7 days
5.4
5.4

Hi, I have extensive experience providing live chat and email support for online platforms, including customer account management, payment inquiries, order tracking, and issue resolution. I focus on fast, professional communication, accurate documentation, and efficient escalation when needed. I'm comfortable working with ticketing systems, knowledge bases, and shift based support while maintaining a friendly customer experience. I can adapt quickly to your workflows and begin handling inquiries with minimal onboarding. Best regards, George
$500 USD in 7 days
3.4
3.4

Given my background in creative problem-solving and delivering high-quality work, I am confident that I can apply these skills seamlessly to your betting platform. Though my expertise lies in Graphic Design, I believe my knack for translating concepts, attention to detail, and passion for providing an exceptional user experience aligns perfectly with the tasks at hand. While I may not possess direct sports betting, casino or e-sport experience, I am a quick thinker with the ability to keep calm and friendly even under pressure. These traits, coupled with my proficiency in Turkish and excellent written communication skills will surely enable me to assist your Turkish-speaking players effectively. Regarding your query about response times, I have consistently adhered to strict deadlines throughout my career. Given that your project requires immediate commencement,I'm ready to get started right away if you choose me for this opportunity. Let's collaborate and ensure every user interaction on your platform is smooth and satisfactory!
$250 USD in 1 day
2.3
2.3

I have two months of live support experience, I am also a sales engineer, so I attach importance to customer satisfaction, I am looking for a job where I can work at home, so I would love to work with you.
$750 USD in 7 days
1.3
1.3

Hi there! I have extensive experience in handling customer inquiries in Turkish, specifically in the online betting industry. I understand the importance of providing a clean, professional, and seamless experience for users, whether it's through canlı destek or e-posta desteği. In previous roles, I have managed similar live-chat and email queues, ensuring quick response times and maintaining a friendly tone throughout. My skills in sports betting, casino, and e-sports make me well-equipped to connect with users naturally. I am confident that my background and expertise align perfectly with your requirements. With my commitment to speedy communication and a fast turnaround, I believe I am the right person for this project. I am available for a quick chat! Best Regards, Ty
$550 USD in 7 days
0.8
0.8

Betting Site Turkish Support Agent I helped a B2C team enhance their customer service operations, ensuring prompt and accurate responses to inquiries. I'll assist in providing exceptional Turkish customer support, specializing in canlı destek and e-posta desteği. My experience will streamline user interactions and increase satisfaction. From your post, I see the need for quick thinking, clear Turkish communication, and maintaining a friendly demeanor. I bring years of real-world expertise in customer service, guaranteeing top-notch support. When can we discuss your specific requirements further to ensure a seamless transition? Looking forward to a fruitful collaboration! Chat Soon, Warm Regards Mthoko
$300 USD in 14 days
0.0
0.0

Howdy! This role calls for someone who lives in live chat queues and knows how to keep players calm and informed under pressure, and that is not quite the profile I bring to the table. My background is on the engineering and AI side of betting and gaming platforms, where I have built the backend systems, APIs, and automation layers that support operations like yours rather than staffing the support shifts themselves. I would not want to misrepresent that and cost you time in your search. What I can say is that if you ever find yourself needing to scale or automate parts of that support operation, such as an AI assisted triage layer that classifies incoming tickets, suggests responses from your knowledge base, or flags escalations before a human agent even reads the message, that is exactly the kind of system I build. I have delivered RAG based copilots over internal documentation and ticket histories for operational teams, and a betting platform with a structured FAQ and knowledge base is a strong candidate for that kind of tooling. Thank you. Marcos.
$537 USD in 4 days
0.0
0.0

Hey, Hope you're well. You don’t need another “hardworking freelancer.” You need someone who thinks, solves, and delivers without hand-holding. That’s what I do — admin, tech, support, lead gen, or anything in between. I get it done properly the first time. I specialize in Turkish customer support for online platforms, particularly in the betting and gaming industry. Handling canlı destek and e-posta desteği comes naturally to me, ensuring prompt and friendly responses to user inquiries. My expertise extends to sports betting, casino, and e-sports, enhancing user engagement. I excel in clear Turkish communication, quick thinking, and maintaining a welcoming tone even under pressure. With experience in managing live chats and email queues, I guarantee efficient responses within agreed-upon timeframes. I am ready to start immediately, leveraging your brand guidelines and resources to provide exceptional support. Let's connect to discuss how I can elevate your customer support operations effectively. Regards PixelPrints07
$550 USD in 7 days
0.0
0.0

We recently wrapped up a project very similar to this, focusing on providing customer support in multiple languages for an online platform. We've built a website for service businesses. We'll help you streamline your Turkish customer support operations, ensuring canlı destek and e-posta desteği are handled seamlessly. Our team excels in providing clean, professional, and user-friendly support services. With 75+ 5-star reviews on similar projects, we rank in the top 1% among 75 million users! I'd be happy to discuss your project in more detail and share how we can bring it to life efficiently and professionally. Best case, we work together. Worst case, you get free advice that helps you move forward. Regards, Martinus.
$500 USD in 7 days
0.0
0.0

We've just helped a client with a similar project, achieving their goal efficiently. We'll help you establish a seamless customer support system for your online betting platform. Handling Turkish customer inquiries in canlı destek and e-posta desteği, providing clean, professional, and user-friendly interactions is our expertise. With 75+ 5-star reviews, we rank in the top 1% among 75 million users. Would love to have a chat with you about your project and what we can accomplish for you. Regards, Shane
$300 USD in 7 days
0.0
0.0

Azərbaycan, Azerbaijan
Member since Jul 6, 2026
$15-25 USD / hour
$130 USD
$15-25 AUD / hour
$15-25 USD / hour
€750-1500 EUR
$10-30 USD
₹400-750 INR / hour
₹1500-12500 INR
₹400-750 INR / hour
$250-750 USD
₹1500-12500 INR
$10-30 USD
₹600-6000 INR
$25-50 CAD / hour
$250-750 USD
$10-100 USD
$30-250 USD
$10000-20000 USD
$8-15 AUD / hour
$750-1500 USD