Help Troubleshoot a Problem

Help troubleshoot a problem on IE7 which we cannot reproduce.


The problem:

A couple users reported the "1-Click Menu" toolbar button does not work after upgrading from IE6 to IE7. (See video attached)




1) You must experience the same problem on IE7 to bid.

2) All bids must include a video (in AVI or Flash format) that shows the problem does exist on your computer by going through the steps outlined in [url removed, login to view] (attached)

**Bids without the required bid video above shall be rejected.


You can create a video recording using this tool:

<[url removed, login to view]>



1) Latest build of our program: [url removed, login to view]

2) a video showing the problem: open video\[url removed, login to view] to view

3) [url removed, login to view] - steps you should show in your bid video

## Deliverables

Assistance in reproducing and troubleshooting the problem until the problem is identified and fixed, which may include:

- Remote connection (via VNC or Remote Desktop) to our testing environment (XP Pro SP2 on VMWare) to help reproduce the problem there.

- Remote connection (via VNC or Remote Desktop) to the computer which you are experiencing the problem might be needed.

- Complete step by step instruction to reproduce the problem.

- Complete configuration details on the computer software and hardware environment of the computer experiencing the problem.


1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):

a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

Windows XP SP2, fully updated via Windows Update

IE6 upgraded to IE7

Compétences : PHP

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Concernant l'employeur :
( 23 commentaires ) Hong Kong

Nº du projet : #3888842

2 freelance font une offre moyenne de $64 pour ce travail


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