This is phase 1 of a project i am trying to put together. Basically it is going to be a web based help desk software. People will be able to create help desks and host it under subdomains or my domain. That part will be handled later. I am trying to start by small tasks and see how it is going to shape up.
You will have to code this in OOP approach and theme based (like Wordpress) - so i can change the style later easily without messing PHP codes a lot. I will show you examples of my skin systems so you can use them. They are already created so you have the skeleton framework to start with.
Database is POSTGRESQL and you must know JQUERY.
Phase 1 includes some administrative functions. SQL schema i am going to be using is attached.
1) create/edit/remove departments.
[includes name, and email template fields to be used for this department]
[html wyiwyg editor will be used from jquery cleditor]
2) create/edit/remove agents using the table i provided, and assign them to departments. an agent can be assigned to multiple departments
3) create mail fetching. people can enter hostname, username and password for their pop accounts. and create mailfetchers. (assigned to a department)
just the data created/edit/remove section will be required for this phase, not the actual mail retriever.
*** canned responses will be deleted - i dont need a portfolio or how many team members you have (actually want to work with an individual
state your experience about this type of scripts if you have before and your understanding of requirements only ****
3 freelance ont fait une offre moyenne de 150 $ pour ce travail
Hi, I went through your requirements.I am working with php/mysql/jquery/ajax/js etc for over three [url removed, login to view] check inbox for details. thanks, SMWebtech