We need a customer support ticket system for our website.
We would like it to:
- allow customers to select a priority level and category for their inquiry
- automatically try to match the inquiry with one of our standard FAQ answers prior to submission
- identify if the inquiry is from a current customer or potential customer
We would like the provider to be able to provide future support for any errors.
Décerné à :
23 freelance ont fait une offre moyenne de 405 $ pour ce travail
Hello, We will be keen in taking this up. We will provide you with single point of contact, who will be available on skype or any other IM's. Kindly check the PMB. Regards, Credent Team.