I'm looking for a company to provide a trouble ticket customer service solution to allow me to automate and organize my customer service tasks. I would like a company who already has one built as I would like to purchase immediately. I would like to see a demo immediately if possible. Must allow for users to submit trouble tickets, knowledge base, and admin control to close/edit tickets, search tickets, etc.
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request.
3) Exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).