conduct a web site audit for me, on: (site address will be given out to those who ask) I feel that something is not quite right on the customer side, re: ordering & use. the FEC module might not be acting correctly
Fault on the checkout process, when a first time customer selects an item adds it to the cart, they are then directed to the next page which is the page which shows the cart contents & the shipping cost,
the next page is the to "go checkout page", on this page are a number of options, create an account, login to account, checkout with out account & pay via paypal.
if the first-time customer fills out the "create an account" & click for the next page that page should where they chose to input payment method, instead what they are seeing is the account details page. which is putting them off proceeding.
can I have some costs for investigating & fixing. please provide references too, thanks.
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