My site is based in the UK and uses the payment merchant 'PayPal Websites Pro' so I use the PayPal WPP Direct Payments contribution for all payments.
We want to install a reward and points system for our customer so have been looking at the 'Points and Rewards' contribution however we have a few problems:
1. If the customer tries to redeem their points against the amount, although the total displays ok, the discount amount is not removed from the transaction and the card gets charged in full.
2. When the customer tries to redeem all of there points and there points are greater than the total amount, although the card never gets charged, the system forces the customer to enter there card details.
3. When the customer redeems points, there is no reference to the points being redeemed in the order details on admin. If the customer uses all of there points to pay for the order in full the order in admin shows it was paid by debit/credit card.
4. When the customer checks out using paypal express no options are given to the user to try redeeming there points although points do get earned.
I am looking for a fix to all 4 issues, or at least to the first 2.
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