Security Solution Architect

Job Description:

Job Title-Senior Security Solutions Architect

Job Description

The role of the Sr. Security Solutions Architect is to implement Rimini Street security solutions, assist in developing and growing the security solutions, services and capabilities related to ERP implementations (Oracle EBS, PeopleSoft, SAP, etc.,) for Rimini Street clients. The position has the responsibility for planning, implementing and supporting security solutions related to the products that Rimini Street supports. Evaluate the current client’s IT landscape, in order to assist with deployment architecture and project planning to cover the entire landscape for security and compliance. The Sr. Security Solutions Architect will be responsible for successful implementation and verification of the security solutions following the deployment project plan. The Sr. Security Solutions Architect is responsible to collaborate with Global Support Delivery (GSD) teams for post-implementation support of these security products. The position will also be responsible to work with the security products research and development team to assist with the efficacy testing, product implementation strategy and planning and be responsible for the assisting with the documentation related to software installations, configuration, troubleshooting and fine-tuning.

Essential Duties and Responsibilities

Installation, configuration and troubleshooting of security products.

Utilize repeatable project plans and best practices to manage the onboarding projects and contribute feedback for process improvement.

Document various client implementation configurations and work with the GSD team to triage and provide the Level 1/2 resolutions for the support cases for security products.

Serve as the owner of security services projects and be a liaison between the Onboarding Project Management and GSS teams.

Manage the security products related support cases for proper and timely updates in accordance to the SLAs for various clients.

Develop and nurture a talent inflow for company´s managed services resource needs and ensure the security managed services team have the knowledge and ability to meet or exceeds all client requirements.

Participate in the R&D activities to perform the feasibility studies of new products in the GSS team.

Manage the product issue log and work with other team members including cross departmentally to provide the needed assistance for troubleshooting of product specific issues.

Create and manage the status updates for project plans utilizing the templates for all security products related projects for general product onboarding, professional services and managed services maintaining Rimini Street´s high standard SLAs and quality.

Self-training and self-study for achieving certifications in security related standards and technologies.

Education

Bachelor Degree in Computer Science, Computer Engineering or related field or equivalent experience

Specialization in IT Security, Forensics, IT Management will be a plus

Experience

5+ years relevant experience with IT procedures and security policies.

5+ years’ experience with DataCenter Operations both in house and outsourced.

Working knowledge of multiple databases (Oracle, SQL, etc.,) and applications.

Strong analytical and problem-solving skills.

Deep working knowledge and understanding of supporting business processes.

Skills

Unix knowledge (Mandatory).

Basic SQL knowledge (Mandatory).

Any database knowledge (Mandatory), e.g., Oracle, PostgreSQL, MSSQL, etc.

Any scripting language (Optional), e.g., Java, PowerShell, Bash, Phyton, etc.

Application support (Optional).

Compétences : Oracle, SAP, Cisco, Rédaction Technique, Conception UML

Nº du projet : #36287406