Virtual Assistant for Toronto-Based Appliance Repair Business (Home Services Experience Required)

@TaiPurity

Hello Dear Client, Having worked in dispatch home services and used CRM's like jobber, zendesk, ticketing systems and operation support i am perfect for this position. I have inbound and outbound phone experience and i am available during EST time 8am to 6pm everyday. I am comfortable working with teams dispatching appliances, assisting in appointment booking and running your business. Kindly send me a message for further discussion. Regards, Tai

@NIKITALILA

Hello There, We can support your Toronto-based appliance repair business with customer communication via text and email, scheduling coordination, follow-ups, job note management, parts ordering and tracking, administrative support, and basic Facebook/Instagram posting. Our team is experienced in virtual assistance, customer support, data management, and organized day-to-day business operations. We can also adapt to your existing CRM and workflow processes. Our standard working hours are 9:30 AM to 6:00 PM IST, Monday to Saturday, and we typically work on an hourly basis. Please note that making and receiving phone calls is not included in our service scope, so we would be best suited for the non-phone aspects of this position. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)

@boluwatifefelixg

Hello, With over 6 years of experience as an Executive Assistant, I have a strong focus in supporting business owners with customer communication, scheduling, follow-ups, data management, and day-to-day operations. What I can do for you: * Answer customer calls, texts, and emails professionally and help coordinate service appointments. * Follow up on missed calls, estimates, scheduled jobs, and customer requests so nothing is overlooked. * Keep job notes, customer information, and follow-up records accurate and organized. * Coordinate with suppliers, track orders, and monitor delivery updates. * Support daily administrative and operational tasks and keep management informed of pending issues. * Handle simple Facebook and Instagram posting and other routine marketing tasks. An advantage is my proficiency in Google Workspace, Microsoft Office, Excel, Google Sheets, Gmail, HubSpot, Zoho, GoHighLevel, WhatsApp, and other CRM/communication tools. Regards, Blessing

@RehbekkahS

Hello, While my background is in property operations rather than appliance repair specifically, I have supported short-term rental operations where clear communication, organized scheduling, maintenance coordination, and timely follow-up are essential. I am comfortable handling customer calls, texts, and emails; updating job notes; following up on open requests; coordinating schedules; and making sure the right information reaches the right person. I am detail-oriented, calm with customers, and proactive about keeping tasks moving until they are resolved. I have used Guesty, Little Hotelier, and OwnerRez, and I learn new CRMs quickly. I am also comfortable with light Canva-based Facebook and Instagram posting. I am available during EST hours, including Saturdays and Sundays, and would be glad to support your team long-term. Best, Rebecca

@Nayeem1217

As an experienced and adaptable Virtual Assistant, I believe I am the perfect fit for your Toronto-based appliance repair business. While my profile does not specifically mention home-services experience, however, I have developed extensive skills that make me uniquely qualified for the role you're seeking to fill. My 10+ years' expertise in digital marketing and website development entails excellent customer service, management of CRMs (such as Housecall Pro), and light marketing on various platforms - including Facebook and Instagram.

@DesmondTwoTwo

⚡ I HANDLE THIS TYPE OF WORK REALLY WELL. I have just managed customer communications for a home services business, ensuring smooth operations. You need a reliable Virtual Assistant who can handle calls, follow-ups, and admin tasks efficiently. I’m experienced with systems like Housecall Pro and have a knack for keeping organized notes. Communicating with customers on the phone is second nature to me. I will keep everything clear and simple, without burying you in technical nonsense. MESSAGE ME, WORST CASE YOU GET FREE ADVICE. Regards, Stefan.

@nimiwebjuggler

With a strong and diverse skill set in CRM, customer service, marketing, and operations management, I have what it takes to be an asset to your appliance repair business. My experience with home service businesses, including my time at Housecall Pro and ServiceTitan, has honed my ability to answer customer inquiries, book service calls efficiently, and perform timely follow-ups ensuring excellent customer experiences. Being well-organized with strict attention to detail is one of my core qualities - a quality that I am confident will contribute positively to your daily administrative tasks and the upkeep of accurate job notes. Meticulously tracking orders parts and their deliveries also comes second nature to me. In addition, I bring strong written and spoken English skills alongside comfortability using platforms like Facebook and Instagram to handle your light marketing requirements. Moreover, as someone who is available during the weekends in the EST time zone, I can ensure uninterrupted assistance all week round. Furthermore, though not required but as a bonus, I happen to be fluent in Russian as well. With that said, you can rely on me as the dependable and proactive virtual assistant you seek for your growing Toronto appliance repair business.

@Lizabeth52

A missed call in an appliance repair business can easily become a lost booking, so I understand why you need someone who can stay on top of customers, schedules, follow-ups, and job details throughout the day. Hello! My background is in customer service and Virtual/Executive Assistance, where I’ve handled customer calls, email and chat inquiries, scheduling, follow-ups, administrative records, and day-to-day business support. I’ve attended to 100+ customer requests and helped customers understand services and choose suitable solutions based on their needs. I’m comfortable answering calls professionally, gathering the right information before booking, keeping clear job notes, following up on missed calls and estimates, and tracking pending tasks so customers don’t fall through the cracks. I can also support your daily Facebook and Instagram posting. I want to be transparent that my experience has not been specifically within appliance repair/home services, and I have not used Workiz, Housecall Pro, Jobber, or ServiceTitan. However, I learn new systems quickly and already have experience with customer-facing and operational workflows. I’m comfortable handling phone calls and can align my weekend availability with EST hours. Warm regards, Elizabeth

@safdarkhali1

Hello, I’m interested in supporting your Toronto appliance repair operation with customer communication and daily administrative work. My background includes customer support, call-center communication, scheduling, follow-ups, back-office operations, claims handling, order/tracking issues, and maintaining accurate records. I’m comfortable handling customer calls professionally, responding to texts and emails, documenting job details, following up on missed calls and estimates, and keeping operational information organized. I can also assist with parts ordering and delivery tracking, CRM/data entry, review follow-ups, and daily Facebook/Instagram posting while following your established processes and scripts. I’m comfortable working independently and taking ownership of recurring tasks. I can work Saturday and Sunday during EST hours and am comfortable handling phone calls with customers. I’d be happy to learn your specific workflow, CRM, and booking process quickly and start with a trial period if preferred. Best regards, Safdar

@rutha50

Hello dear client, I would love to support your Toronto appliance repair operation as a reliable Virtual Assistant. I have experience handling customer communication, phone calls, appointment scheduling, follow-ups, CRM updates, data entry, administrative coordination, and keeping accurate records. I am comfortable speaking with customers, responding to inquiries, confirming appointments, following up on missed calls and estimates, maintaining organized job notes, and ensuring tasks are followed through properly. I also have experience with CRM systems, Google Workspace, Microsoft Office, spreadsheets, and social media platforms, including Facebook and Instagram. I am highly organized, detail-oriented, proactive, and comfortable working independently in a busy environment. I can also assist with daily operational tasks, customer follow-ups, and light marketing activities. I am comfortable handling phone calls and can provide consistent weekend availability during EST hours. I am looking for a long-term opportunity where I can become a dependable part of the team and help keep daily operations running smoothly. Best regards, Ruth

@MariyamNasir12

I've handled scheduling, parts ordering and customer calls for a small HVAC/plumbing team before, so I know how to keep job notes tidy and follow up on missed calls and estimates. I'll manage phone, text and email bookings, track parts deliveries, and post simple FB/IG updates. I'll keep daily records clear and organized.

@pavlev8

Hi, The role requires disciplined daily coordination across customer calls, scheduling, follow-ups, parts tracking, job notes, and light social posting, with reliable weekend coverage in EST. I’m comfortable working independently, keeping customer communication professional, and maintaining clear operational records across multiple active service jobs. Because you specifically require prior home-services experience, CRM history, EST availability, and phone-call confirmation, I would provide those details only if they accurately reflect my background rather than inventing experience with Workiz, Jobber, Housecall Pro, or ServiceTitan. Best Regards, Pavle

@maniy2m

Hi, I am an experienced Virtual Assistant with direct experience managing daily operations, dispatching, and customer support for home service businesses. Answers to Your Application Questions: Home Services Experience: I have managed service dispatching, customer intake, parts ordering, and follow-ups for home service operations (Appliance Repair, HVAC & Plumbing). CRMs & Tools: Proficient in Workiz, Housecall Pro, Jobber, and Google Workspace for job tracking and inventory/parts management. Availability: Fully available to work Saturday and Sunday during EST business hours, as well as weekdays as needed. Phone Handling: 100% comfortable answering inbound service calls, booking appointments, handling missed calls, and performing customer follow-ups with fluent, professional spoken English. Additional Operational Support: • Ordering appliance parts with model/serial numbers and tracking deliveries. • Daily FB/IG posts for local Toronto engagement and customer review follow-ups. Ready to support your Toronto operations seamlessly. Let's connect!

@fausats

Missed calls lose customers. Delayed follow-ups lose jobs. Disorganized operations lose time; I help prevent all three. Hi, I’m a reliable Virtual Assistant with hands-on experience in dispatch coordination, vendor operations, customer service, order management, and daily administration. In my previous vendor/supermarket operations, I worked as a middleman between manufacturers and sellers, coordinating orders, communicating with multiple parties, tracking deliveries, resolving issues, and ensuring products moved smoothly through the supply chain. This taught me to stay organized, communicate quickly, follow up consistently, and take ownership of tasks. I can handle customer calls, booking and scheduling, texts/emails, missed-call follow-ups, estimates, job notes, order/parts tracking, delivery updates, reviews, and administrative tasks. I can also assist with daily Facebook and Instagram posting. I’m confident speaking with customers, detail-oriented with records, quick to learn new systems, and comfortable working independently. I’m available for Saturday and Sunday EST coverage and am seeking a long-term opportunity. If you need someone dependable who will keep customers informed, schedules organized, and daily operations moving without constant supervision, I’m ready to step in and make your workload lighter. Best regards, Fausat.

@dmukiti547

Hi there, I was excited to see your posting for a Toronto-based appliance repair Virtual Assistant, as I bring strong administrative experience supporting fast-paced home services operations and managing daily operations smoothly. I am completely comfortable taking charge of inbound and outbound phone calls, professionally booking service calls, handling client follow-ups for missed calls and estimates, and maintaining detailed, accurate job notes so your technicians stay on track. I am highly proficient in navigating industry-standard CRM systems—including Housecall Pro, and zoiper—as well as managing daily administrative tasks, tracking parts, and maintaining regular Facebook and Instagram posts to keep your brand engaging online. Having worked within demanding service workflows, I understand how critical fast response times, clear spoken English, and proactive organization are to converting inquiries into confirmed bookings. I am fully available to cover your required Saturday and Sunday shifts in the EST time zone, along with any additional weekday support needed. I pride myself on being dependable, taking full ownership of operational responsibility, and seamlessly managing customer communication without needing hand-holding. I am ready to step in immediately and help your Toronto business grow. Best regards, Diana

@Fromphonet1

Hello, I’m excited to apply for the Virtual Assistant position with your Toronto-based appliance repair business. I’m a reliable, organized, and professional virtual assistant with strong communication, customer support, administrative, and digital management skills. I understand that this role requires excellent communication, accurate scheduling, consistent customer follow-ups, organized job records, and dependable day-to-day administrative support. I’m comfortable communicating professionally with customers by phone, text, and email while maintaining a helpful and respectful approach. Although my previous experience is not specifically within an appliance repair company, I’m a fast learner who can quickly understand new systems, processes, and workflows. I’m highly attentive to detail and take responsibility for completing tasks accurately and on time. I’m comfortable working independently, managing multiple responsibilities, following instructions carefully, and maintaining clear communication with both customers and management. I’m also ready to learn the tools and procedures your company uses and become a dependable part of your operations. I’m looking for a long-term opportunity where I can contribute consistently, learn your business, and provide professional support that makes your daily operations easier. Thank you for considering my application. I would be glad to discuss how I can support your team.

@johnnyr82

Hello, I’m Jean Elie Rosier, Director of Johnny Marketing and Translation, and I’m interested in supporting your Toronto-based appliance repair business as a Virtual Assistant. My background includes reception, customer service, client communication, phone support, scheduling, follow-ups, administrative support, and real estate-related client coordination. I’m comfortable communicating with customers professionally, organizing information, following up on pending requests, and handling multiple tasks with attention to detail. I’m particularly interested in learning your dispatch and scheduling processes and becoming familiar with the software and systems your team uses. I’m a quick learner and can adapt to established workflows and procedures. I am available to work the required weekend shifts and can provide reliable remote support during your specified working hours. I would be glad to discuss your workflow, expectations, and the specific responsibilities of the position. Best regards, Jean Elie Rosier Director of Johnny Marketing and Translation

@Marwanelkashty20

I am a fluent English speaker operating out of Italy (my profile might say different) and I am sure I can be of great assistance. I don't have any past working experience, but I am hard-working and diligent and very helpful. I am available Sunday and Saturday entirely, even with EST adjustment I could be available until 12am in Italy (6pm est). I am comfortable handling phone calls.

@iFixNow

Hi, there My home services experience is from the other side of dispatch. As a Senior Field Technician through Field Nation I have completed over 7,000 contracts, so I know what a tech needs on the ticket before he drives. That shapes how I take a call. Make, model and serial from the tag, with a photo by text while the customer stands at the machine, since people misread those numbers every time. Then the symptom in their words, any error code, rough age, whether a warranty is live. Parts get checked for availability before the visit is booked, not after. A truck rolling without the right part is the most expensive thing in this business, and that is decided on the intake call. The other place money sits is estimates nobody chased. A diagnostic that never converted is already paid for, so those get called back on schedule, not when someone remembers. Same with reviews, asked right after the repair while the customer is happy, which keeps you visible on the map. On your list: comfortable on the phone, done it for years. ServiceNow, Salesforce and Field Nation are what I know; Jobber and Workiz are the same shape, fluent in a week. Eastern time, weekends included. No Russian. If you're looking for scalable, practical value rather than just a one-time project, I can help you achieve meaningful results through small but lasting improvements that will exceed your expectations and surprise everyone involved. William Berry