IT Support Resource needed for Full time role

Fermé Publié le il y a 2 mois Paiement à la livraison
Fermé Paiement à la livraison

Position: IT support engineer

Timing: Monday to Friday (8 A.M to 5 P.M) EST

Monthly Salary

Job Description:

• Provide first-level technical support to end-users via phone, email, or in-person.

• Troubleshoot software issues, and resolve them promptly to minimize downtime.

• Identify, prioritize, and escalate technical issues as needed to ensure timely resolution.

• Maintain detailed records of support requests and resolutions.

• Perform routine maintenance tasks, including system updates, software installations.

• Ensure all systems are up-to-date and secure.

• Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Troubleshoot network connectivity issues.

• Create and maintain documentation, including user guides, system configurations, and troubleshooting procedures.

• Implement and enforce security policies to protect data and systems from unauthorized access or breaches.

Requirements:

• Must have remote work experience 1 to 2 years.

• Excellent English-speaking skills

• Experience with ticketing platforms

Administration de réseaux Local Area Networking Assistance Technique Administration Système System Administration

Nº du projet : #37196224

À propos du projet

34 propositions Projet à distance Actif il y a un mois

34 freelances font une offre moyenne de 149 $ pour ce travail

mnomanrajput

My name is Muhammad and I am excited to help you with your project! I have extensive experience in IT support, specifically in end-user support, technical support, maintenance tasks, system updates and security. I have Plus

%bids___i_sum_sub_32% %project_currencyDetails_sign_sub_33% USD en 1 jour
(27 Commentaires)
4.9
chaudry137

Hello! My name is Sikandar and I am an experienced IT support engineer with extensive knowledge in local area networking, system administration, technical support, and data centre administration. I have the necessary s Plus

$140 USD en 7 jours
(6 Commentaires)
3.2
krishmaqvan

I am KISHOR, a qualified IT support engineer with extensive experience in providing first-level technical support to end-users via phone, email or in-person. I have the required skills and expertise to help you with yo Plus

$250 USD en 7 jours
(9 Commentaires)
3.1
Madani246810

I can do this I have total 11 years of experience in IT Office365,office 365 migration, google workspace migration to o365,Domain Migration,cross tenant migration,hybrid setup,Tenant to Tenant migration,Active director Plus

$100 USD en 7 jours
(2 Commentaires)
2.8
himanshu7775

Hello Sir, I am an Expert Network Engineer and I am working as Expert Consultant Network Engineer in a Multiple ISP. I have great hands-on experience for more than 7 years in various network technologies. I have ve Plus

$150 USD en 7 jours
(2 Commentaires)
1.3
Cyberze

hello sir i hope you are doing well i wanted to do this job contact with me. i have expertise in this field contact with me i will show you my resume that will enough for your satisfaction

$140 USD en 7 jours
(0 Commentaires)
0.0
Lukwence

Hello there! My name is Lukman and I am a Microsoft Data Platform and PowerBI Super user nominated by Microsoft with over 5 years of experience in various Enterprise ERP Applications. From my experience, I have the kno Plus

$250 USD en 30 jours
(0 Commentaires)
0.0
chibyke15

Hello there! My name is Chibuikem, and I am a technical Support Specialist certified by Google. I understand that you are looking for someone to provide full-time IT support and help with end-user support issues. I bel Plus

$200 USD en 7 jours
(0 Commentaires)
0.0
jefff1982

Hello, I have 24+ yers of remote job experience using Linux windows apple Solaris kfj786 at Gmail I can share cv and and other stuff as well depending on salary Regards, khawaja I noticed you are looking for an IT Plus

%bids___i_sum_sub_32% %project_currencyDetails_sign_sub_33% USD en 1 jour
(1 Évaluation)
0.1
imkrrakesh

I am devops engineer with a in depth knowledge of physical and virtual IT infra. Utilising my past expereince and knowledge i will help you out .

$110 USD en 7 jours
(0 Commentaires)
0.0
sathishmms0

Hello there! My name is Sathish, and I am an experienced Azure cloud / System Infrastructure Engineer. I understand that you are looking for someone to help support your full-time IT support needs and provide first-lev Plus

$30 USD en 30 jours
(0 Commentaires)
0.0
khotak2017

You should hire me for the position described in the job description for several compelling reasons: Technical Expertise: I possess a strong technical background with 5+ Years of experience having a deep understanding Plus

$140 USD en 30 jours
(0 Commentaires)
0.0
vw8194095vw

I've been working as an IT Support for almost 15 years, and most of the case are finished by phone or remotely And till now i stil work as an IT Support officer with one of the NGO I will do my best to share and he Plus

$100 USD en 7 jours
(0 Commentaires)
0.0
arrajpoot

Hi sir i have 5 year experience in firewall(sophos, juniper)switches(cisco juniper jetnet dell hp etc) servers (window server 2022 dell hp server sunray server) cctv (Nvr adhua and hikvision ddns ip configuration port Plus

$140 USD en 7 jours
(1 Évaluation)
0.0
mikekalange

I am writing to express my keen interest in the IT Support position, as advertised. With my solid foundation in networking and cybersecurity, acquired through my Cisco CCNA 1-3 and CCNA Cyber Ops certifications, I am c Plus

$150 USD en 10 jours
(0 Commentaires)
0.0
npabua

Experience in Technical Support/IT and has experience with ticketing tools: Zendesk, Salesforce, etc. Also has experience in remote experience for 3years.

$140 USD en 12 jours
(0 Commentaires)
0.0
jaswanthkumar540

Configuration of routing and switching, trouble shooting PC's,Lan wan connection Network problems,os Installation

$140 USD en 3 jours
(0 Commentaires)
0.0
Amit05051989

My self Amit, I have working experience as network engineer. I will provide you best support. I have 6 year ofexperience in this field.

$140 USD en 7 jours
(0 Commentaires)
0.0
vkumbhani774

I have 10+ experience in networking and server security. Managed team as team leader and good ability to troubleshoot and resolve issues.

$200 USD en 7 jours
(0 Commentaires)
0.0
reaganj14

I have 12+years of experience as system administrator. ready to join immediately. hope to hear from you soon. Thank you

%bids___i_sum_sub_32% %project_currencyDetails_sign_sub_33% USD en 1 jour
(0 Commentaires)
0.0