Asterisk: Store key pressed on External Database for both Call Back and Surveyed the agent as in the attached figure.
we have Elastix 2.4, and we want the following:
on the IVR there will be an option of call back so when caller press this option its store the caller id + Date + Time on the external MySQL database then play thank you message then hangup.
When Agents on Extensions 11, 23, 43, 55 hang up the call, the caller will be transferred to 2 voice messages, the first message asking the caller to press 1 to 5 and then save caller choice on External MySQL table, Second its also play the sconed message then requesting the caller to press 1-3 and the store the caller choice on another table on this external MySQL table.
You have to write me the Asterisk script to add it to my configuration assuming the names of
the recorded messages are
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Note: I can't grant you access to any of our Elastix servers.
Second, you need to provide me with step by step instructions to do this scenario.
Third, I will give you the hosting information of a testing MySQL server so you can write your instructions based on this server
8 freelance font une offre moyenne de $152 pour ce travail
Hi Let discuss about this project it is task I have done before, I'm the top Asterisk / PHP / MYSQL expert on this site
Hello, we have +11 year experience with Asterisk . We Expert in Asterisk, vicidial, A2billing, FreePBX, Voicebroadcasting & SMS Broadcasting, Callcenter Dialer, Elastix, SoundBoard dialer, OSDialer, etc. Also w Plus
hi, I have done a lot of similar jobs, some of them even involved taking caller input just by voice( voice recognition), kindly let me know if we can discuss the project in detail. regards,
I can do it, I have 9 years of Linux and VoIP experience and I am a Digium certified, I am sure I can do it thanks
Hi, i can write such custom dialplan and necessary sql queries for you. I do similar work before. Please contact me if you interested in .Thanks.
................. hi there i did survey module few times. seems its not problem to do this. be free to ask me any question. bye, Pavel ..................
Hi 1) you use elastics/freepbx - need modify dialplan in override. 2) need ssh access to server 3) need access to DB
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