SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp)
$250-750 USD
Paiement à la livraison
The main goal is to provide companies the tool they need to use WhatsApp as a collaborative way to communicate with their customers without need to go with WhatsApp pro API.
The administrator needs to be able to add or delete agents
The administrator needs to be able to add or delete phone numbers and will be able to scan QR codes if the WhatsApp solution needs it.
The only setting needed at the moment for the administrator is to choose if all agents can see all conversations or if agents can see only their own conversations.
Admin should also choose if the incoming conversation with no agents assigned should be assigned in a round-robin or if manually assigned.
The administrator can create e quick answer that could be used into chats
We will provide frontend design for Chat and other pages.
Agents should be able to receive an invitation when the admin add them and then access the chat interface.
Others functionalities:
All contacts should be matched with one phone number
Add a subscription model with management the in Backend for the owner of SaaS (possibility to suspend customer, and change pricing)
Sign Up and login in for admins and agents should be possible via email or google account
An agent can add tags to a conversation (and therefore create them)
We need an endpoint to send messages by API from other sources.
We need when a message is sent from the interface, it will be resent as a webhook
For now, we want a functioning model and we will grow functionalities in the future
Code should be well documented and structure created to anticipate the next evolutions.
The preferred language for the backend is Django but we are open to other stacks
For now, the interface would be only web but if we can use PWA apps, it would be a huge plus
Did you do something similar in the past that you can show to confirm? Please send me your previous work sample.
Nº du projet : #33925476
À propos du projet
73 freelances font une offre moyenne de 625 $ pour ce travail
Greetings, I am Raman. I can help you with saas project ( saas for multi-agent live chat integration with whatsapp). We have completed more than 20+ API projects in last few months. Can we discuss more and get star Plus
Hi, SaaS for multi-agent live chat integration with WhatsApp I have gone through your requirement and understand that,you are looking for highly skilled, qualified, and experience (Android ,iphone /ipad) Mobile App w Plus
Hello Hunter S., How are you ? I have read your project description and would like to be considered for this project "SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp)" I have worked with Ama Plus
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Dear Client, We are pleased to present our proposal for your SaaS Project, which aims to provide companies with a tool for multi-agent live chat integration with WhatsApp. As a company with 20 years of experience in t Plus
Hello, Nice meet you! I have read your project requirements and then I am sure I can complete that project. I can help you. Thank you.
Hi. Experienced full-stack developer here with 8+ years of hands-on experience, I can assist you in building a WhatsApp collaboration tool for companies, allowing them to communicate with customers without the need for Plus
Hi API in which tech stack? Because of WhatsApp integration we can take it on hourly basis, Please confirm that works for you Tejal Mistry
Hi we love django and have build multiple projects in it, we are confident of getting this done quickly and in budget , please connect to take this forward.
Hi, I can't wait to see the design requirements of this SaaS After that I can establish the PWA-stack With other words I'm glad to do that project for you For details please contact me on chat Thanks PS: if take decis Plus
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Greetings, Thank you for this posting an opportunity related to my area of expertise. I understand your requirements and would love to discuss them in detail. I have done similar work recently in past. I have excelle Plus
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