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The main goal is to provide companies the tool they need to use WhatsApp as a collaborative way to communicate with their customers without need to go with WhatsApp pro API. The administrator needs to be able to add or delete agents The administrator needs to be able to add or delete phone numbers and will be able to scan QR codes if the WhatsApp solution needs it. The only setting needed at the moment for the administrator is to choose if all agents can see all conversations or if agents can see only their own conversations. Admin should also choose if the incoming conversation with no agents assigned should be assigned in a round-robin or if manually assigned. The administrator can create e quick answer that could be used into chats We will provide frontend design for Chat and other pages. Agents should be able to receive an invitation when the admin add them and then access the chat interface. Others functionalities: All contacts should be matched with one phone number Add a subscription model with management the in Backend for the owner of SaaS (possibility to suspend customer, and change pricing) Sign Up and login in for admins and agents should be possible via email or google account An agent can add tags to a conversation (and therefore create them) We need an endpoint to send messages by API from other sources. We need when a message is sent from the interface, it will be resent as a webhook For now, we want a functioning model and we will grow functionalities in the future Code should be well documented and structure created to anticipate the next evolutions. The preferred language for the backend is Django but we are open to other stacks For now, the interface would be only web but if we can use PWA apps, it would be a huge plus Did you do something similar in the past that you can show to confirm? Please send me your previous work sample.
Project ID: 33925476
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224 freelancers are bidding on average $642 USD for this job

With your exciting project in mind, you'd be happy to know that we have specific experience in building cutting-edge Live Chat solutions. While we may not have worked on a WhatsApp integration yet, our extensive knowledge and understanding of Amazon Web Services (AWS) and JavaScript mean that we're well-equipped for tackling your needs. WhatsApp has revolutionized customer communication and with your project, we want to make it easier for companies to embrace this tool without any hassle. Our focus lies not only on developing functional models but also in creating scalable solutions. This aligns perfectly with your requirement to anticipate future evolutions efficiently. Plus, being fluent with APIs, our Mobile App Development and Node.js skills would enable us to handle the message-resend feature seamlessly which is an essential part of your project. Finally, I'd like to emphasize our commitment to customer satisfaction; this would include granting admin the choice to manage agents' access, conversations as well as ensuring a robust subscription model for the owner of the SaaS. We can delve into our vast pool of experiences to craft personalized features for the frontend design of the chat interface too. With us onboard, you can expect quality work, timely delivery, and dedicated support throughout. Let's join hands and provide companies the best of SaaS for multi-agent live chat integration with WhatsApp!
$500 USD in 7 days
9.6
9.6

Hello, Your project is very clear and aligns well with our experience building chat platforms, SaaS systems, and WhatsApp integrations. We can develop the solution using Django + Django REST Framework for the backend, React for the web interface, and structure it so it can run as a Progressive Web App (PWA) for mobile-like usage. Key features we will implement: • Admin dashboard to manage agents, phone numbers, QR connection, and system settings • Agent invitation system (email invite + Google login option) • Conversation assignment logic (round-robin or manual) • Conversation visibility control (all conversations or only assigned ones) • Quick replies, tags, and contact management (1 contact ↔ 1 phone number) • Webhook system for outgoing messages and API endpoint for sending messages from external systems • Subscription management module for the SaaS owner (pricing control, suspend accounts, manage tenants) For WhatsApp connectivity we can integrate WhatsApp Web automation (QR scan) so companies can use WhatsApp collaboratively without the official API. The system will be modular, well-documented, and scalable, allowing future features like analytics, automation rules, and CRM integrations. Before starting, I would like to confirm: Do you already have a preferred WhatsApp connection library? Will this be multi-tenant SaaS (multiple companies using the same platform)? Looking forward to discussing further. Best regards, Raman
$750 USD in 7 days
8.7
8.7

Hi! We carefully studied the description of your project and can confirm that we understand your needs and are highly interested in your project. Our team has the necessary resources to start your project promptly and deliver it efficiently within a short timeframe. With over 25 years in the industry, our technical specialists possess extensive experience in Django, JavaScript, MySQL, AWS, and Progressive Web Apps (PWA), along with other technologies relevant to your project. Please review our profile https://www.freelancer.com/u/tangramua for detailed information about our company, portfolio, and recent client reviews. Feel free to contact us via Freelancer Chat to discuss your project in detail. Best regards, Zlata Sales Department Tangram Canada Inc.
$750 USD in 7 days
8.6
8.6

Hi Hunter, Let's build a SaaS project aimed at providing a multi-agent live chat integration with WhatsApp. From your detailed project description, it's evident that you're looking to build a robust platform that empowers companies to effectively communicate with their customers via WhatsApp without the need for WhatsApp Pro API. Regarding your question about similar past projects, I have extensive experience developing SaaS platforms and communication tools, although I haven't specifically built a WhatsApp integration solution like this before. However, I can share relevant samples of my previous work demonstrating my expertise in backend development, API integration, and user interface design. I'll develop a user-friendly dashboard where administrators can easily add or delete agents, manage phone numbers, and configure settings such as conversation visibility and assignment preferences. The ability to create quick answers and manage subscriptions will also be implemented. Agents will receive invitations upon being added by the admin and will have access to a streamlined chat interface where they can engage with customers. Additionally, agents can add tags to conversations for better organization. The platform will feature endpoints for sending messages via API from other sources, ensuring seamless integration with existing systems. Messages sent from the interface will be resent as webhooks for real-time updates. I would welcome the opportunity to discuss your project in more detail, understanding your specific requirements and sharing insights on how I can contribute to its success. Could we schedule a meeting to delve deeper into the project scope and your expectations? Warm regards, Mike.
$750 USD in 7 days
8.3
8.3

Hello, I am a honest dedicated full time developer. I read your requirements carefully and understood very well about the project scope and start working accordingly in stages. I am having more then 11+ years of experienced in programming and i believe that i can start working step by step and achieve the project goal in short time frame. successfully implement this project from start-to-finish. Let's come together and create a platform that not only propels your business but also stands out prominently within the marketplace. Thanks & regards Julian
$500 USD in 7 days
8.4
8.4

Hello, Greetings! At WDP, we have a skilled team of developers who can fulfill all the requirements mentioned in your project description. We've successfully implemented similar projects before, such as creating a tool for a leading e-commerce platform. This tool integrated APIs and facilitated subscription management through a user-friendly web interface. We specialize in the MERN stack (MongoDB, ExpressJS, ReactJS, Node.js) and can build a robust backend using Django. For the frontend, we can implement authentication via email or Google accounts. Additionally, we are proficient in integrating WhatsApp APIs to enable smooth multi-agent live chat functionality. Our solution includes admin controls to assign conversations to agents based on preferences and the ability to send messages via APIs from various sources. Let's discuss further via chat. Best regards, Jack
$600 USD in 30 days
8.6
8.6

Hi. Experienced full-stack developer here with 8+ years of hands-on experience, I can assist you in creating a collaborative WhatsApp communication tool without the need for WhatsApp Pro API. To proceed further, I kindly request the following information: 1. How do you envision user access management for administrators, ensuring ease of adding or deleting agents and phone numbers? 2. Could you provide more details on the desired functionalities of the quick answer feature and its integration into the chat interface? 3. What specific considerations or preferences do you have regarding the subscription model and its management in the backend? 4. Are there any particular security measures or API integration specifics that need to be prioritized in the development process? Please initiate a chat so we can discuss the project thoroughly. I look forward to collaborating with you on creating an efficient and user-friendly WhatsApp collaboration tool for companies.
$500 USD in 19 days
7.7
7.7

### you want a collaborative tool that enables companies to communicate with customers via WhatsApp without using the WhatsApp Pro AP I### Hello, I have gone through your project details I have 10 years of experience in building collaborative communication tools and SaaS solutions, I can develop a Django-based backend to handle user management, conversation visibility settings, and subscription models while ensuring a user-friendly frontend for agents. This will benefit your company by creating a scalable and efficient communication solution that enhances customer engagement and streamlines workflow. Please open the chat window so that I can share my portfolio and we can proceed further on this project. In addition to your project needs, I'll provide you with clean source code, free bug patches, and maintenance. I am awaiting your positive response. Regards, Sachin T.
$500 USD in 7 days
7.7
7.7

Hi There, Are you looking to streamline WhatsApp communication for your team? I can help create a collaborative tool where admins can manage agents, phone numbers, and conversations effectively. With 14+ years of experience in Django and web development, I can develop a model that allows administrators to manage agent permissions, assign conversations, and create quick replies seamlessly. Implementing a subscription model and ensuring secure sign-ups via email or Google are also within my expertise. I prioritize well-documented code to facilitate future expansions and can ensure compatibility with PWA apps when you’re ready. The amount I’ve put in is just a placeholder—we can talk about the budget via chat Best Regards, Muhammad Abrar
$500 USD in 10 days
7.5
7.5

Hi, SaaS for multi-agent live chat integration with WhatsApp I have gone through your requirement and understand that,you are looking for highly skilled, qualified, and experience (Android ,iphone /ipad) Mobile App with development API web services where admin can manage the app from backend development . I would approach your project by starting with wire frames and getting the design completed, before starting the actual development phase. ++++++Service Guarantee++++++ *multi language app. *100% Satisfaction , *24*7 hours live support. *Free of cost technical support . *No charges for deployment. I have developed the , Grocery App ,Taxi and Delivery Combined App, Pharmacy App ,Doctor App ,Dating app instagram App ,Restaurant app, Buy& Sell business app, healthcare, social app, chat app, real estate app, eCommerce app, dictionary app, etc... I'm interested in working with you. I am available almost the whole day for discussion. Looking forward for your Response. Thanks Kedar
$500 USD in 7 days
7.8
7.8

Hi, Your project to integrate multi-agent live chat with WhatsApp without relying on the WhatsApp pro API is a fantastic idea. We are a preferred freelancer team awarded only to the top 2% with 5-star ratings, and we have extensive experience in building scalable SaaS solutions. Our expertise in Django and other backend technologies will ensure a robust and efficient system for managing agents and conversations. We've worked with similar SaaS projects and can provide a seamless integration with a subscription model, ensuring smooth operations for your business. Our team is well-versed in creating secure and scalable architectures, and we can certainly help you with the PWA app integration for a better user experience. Warm Regards, Karthik
$500 USD in 7 days
7.2
7.2

Hello Hunter S., How are you ? I have read your project description and would like to be considered for this project "SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp)" I have worked with Amazon Web Services, JavaScript, Mobile App Development, MySQL, Node.js. I can do this within your budget too $250 - $750 USD If you hire me, I will complete your project as you want. Looking forward to hearing from you. *I don't hesitate to work on weekends as well. Best Regards!
$600 USD in 12 days
6.5
6.5

Hello, I’m very interested in your project and confident that I can deliver a robust solution based on my 8+ years of experience in software development. I understand the importance of providing a seamless, collaborative WhatsApp communication tool without relying on WhatsApp Pro API, and I have worked on similar projects that integrate messaging platforms efficiently. I can build a well-documented, scalable system that allows administrators to manage agents and phone numbers, set conversation visibility rules, and handle message assignment flexibly. The backend will be developed using Django, with all necessary functionalities like subscription management, sign-up/login via email or Google, tagging, and API integrations. I will also ensure the front-end is smoothly integrated based on the designs you provide, with the potential to support PWA in the future. I have successfully delivered similar projects and would be happy to share relevant work samples upon request. Thanks, Rajesh
$700 USD in 7 days
6.2
6.2

Hello there! ⚜⚜⚜⚜ You're building a collaborative, multi-agent SaaS for WhatsApp chat management without relying on the WhatsApp Business API. It’ll handle agent/number control, round-robin assignments, and provide APIs, subscriptions, and role-based access. A scalable MVP now, with room to grow smartly later. ⚜⚜⚜⚜ Key Points: Admin/agent roles, QR-based number linking, round-robin/manual assignment, quick replies, tagging, subscription control, Google/email login, PWA-ready web interface, API/webhook support, Django backend preferred. Execution Plan: I’ll use Django (with DRF) for a modular backend, PostgreSQL for structured data, and React for the web interface with PWA features. WhatsApp Web sessions will be integrated via open-source libraries like Baileys or Venom. Role permissions, chat logic, tagging, and webhooks will be neatly structured for scale. Stripe or Paddle can power subscriptions. Code will be clean, commented, and future-proofed. Let’s chat further if you’d like to see past work on SaaS chat systems. Looking forward to collaborating with you! Best regards, Farhin.
$250 USD in 21 days
6.6
6.6

Having worked in the development industry for over a decade, I bring to your table a comprehensive skill set steeped in JavaScript. My experience traverses across creating scalable mobile and web solutions using front-end frameworks like React Js and React Native while ensuring seamless back-end integrations with Node.js, MySQL, and MongoDB. I must assert that my familiarity with PWA Apps could be a game-changer for your venture, enabling a fluid multi-agent live chat integration with WhatsApp for your esteemed clients. In terms of relevance, let me assure you that 'communication' has been at the core of many successful projects I've executed where I had to build applications with complex chat functionalities. For instance, using Flutter, I developed a chat application for NFT enthusiasts where they could interact in real time without compromising on security. Given the similarity in purpose, it is safe to say that my expertise would bring efficiency and productivity to your WhatsApp-based SaaS project. So let's leverage my extensive experience and make this journey worthwhile!
$500 USD in 7 days
6.2
6.2

Hello, As per our discussion we are ready to start working on your project step by step. We can work and start now. Thanks
$500 USD in 7 days
6.0
6.0

I am excited to submit my proposal for your SaaS project focused on multi-agent live chat integration with WhatsApp. Your vision to create a collaborative communication tool for companies, enabling them to engage customers without relying on the WhatsApp Pro API, is both innovative and essential in today's digital landscape. I understand that the core requirements include an admin dashboard for managing agents and phone numbers, conversation visibility settings, round-robin assignment, quick answers, and a robust subscription model. Additionally, the need for a web interface that integrates seamlessly with WhatsApp, enabling agents to handle conversations effectively, is paramount. To ensure the success of this project, I propose the following approach: 1. **Backend Development**: I will leverage Django for the backend, given its scalability and robustness, while also being open to alternative stacks if necessary. The architecture will be designed to accommodate future functionalities, ensuring flexibility as your needs evolve. 2. **Frontend Integration**: With your provided frontend design, I will ensure a
$750 USD in 7 days
5.7
5.7

Hello, Nice meet you! I have read your project requirements and then I am sure I can complete that project. I can help you. Thank you.
$500 USD in 7 days
5.1
5.1

Hello, To enable seamless communication without relying on WhatsApp Pro API, I propose implementing a multi-agent live chat solution that incorporates essential admin controls and user management. Could you provide more details about the specific functionalities you envision for agent interactions and the subscription model? With over 10 years of experience in developing SaaS applications using Django, I have successfully built similar collaborative tools that cater to dynamic team communication needs. I prioritize clean, well-documented code to facilitate future enhancements. Please ignore the bid amount for now, as we need to finalize scope of work, after that i can give you our final bid. Look forward to hearing from you. Best regards, Imran Arshad
$500 USD in 23 days
5.2
5.2

Hi, I have delivered several communication platforms where multiple agents manage customer conversations through shared interfaces, including projects that connected messaging tools with flexible role based access and structured conversation routing. This experience aligns directly with your goal of offering companies a collaborative WhatsApp style environment without relying on WhatsApp pro API. From a professional perspective, key risks include maintaining stable session handling for QR based connections, ensuring accurate contact matching with single phone numbers, and securing real time message flow across the interface, API endpoint, and webhook system. I address these risks with clear architecture planning, strong documentation, and early testing routines that keep future growth in mind. I will build a dependable foundation using Django or an equivalent stack and ensure agents, administrators, subscription owners, and external systems interact smoothly. I am very eager to work on this project with a confident and collaborative spirit.
$1,500.01 USD in 25 days
5.6
5.6

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