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SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp)

The main goal is to provide companies the tool they need to use WhatsApp as a collaborative way to communicate with their customers without need to go with WhatsApp pro API.

The administrator needs to be able to add or delete agents

The administrator needs to be able to add or delete phone numbers and will be able to scan QR codes if the WhatsApp solution needs it.

The only setting needed at the moment for the administrator is to choose if all agents can see all conversations or if agents can see only their own conversations.

Admin should also choose if the incoming conversation with no agents assigned should be assigned in a round-robin or if manually assigned.

The administrator can create e quick answer that could be used into chats

We will provide frontend design for Chat and other pages.

Agents should be able to receive an invitation when the admin add them and then access the chat interface.

Others functionalities:

All contacts should be matched with one phone number

Add a subscription model with management the in Backend for the owner of SaaS (possibility to suspend customer, and change pricing)

Sign Up and login in for admins and agents should be possible via email or google account

An agent can add tags to a conversation (and therefore create them)

We need an endpoint to send messages by API from other sources.

We need when a message is sent from the interface, it will be resent as a webhook

For now, we want a functioning model and we will grow functionalities in the future

Code should be well documented and structure created to anticipate the next evolutions.

The preferred language for the backend is Django but we are open to other stacks

For now, the interface would be only web but if we can use PWA apps, it would be a huge plus

Did you do something similar in the past that you can show to confirm? Please send me your previous work sample.

Compétences : Mobile App Development, MySQL, JavaScript, Node.js, Amazon Web Services

Concernant le client :
( 0 commentaires ) Menomonie, United States

Nº du projet : #33925476

26 freelances font une offre moyenne de 789 $ pour ce travail

AzzkaNoor

Hi. Experienced Python/Django developer here with 5+ years of extensive hands-on experience in Web/Software development. I am happy to mention that I rank in the top 2% among 58+ million freelancers. I want to ask the Plus

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(61 Commentaires)
8.4
(40 Commentaires)
8.3
r4rony

Hi Have a Blessed Day! Here are some reference: [login to view URL] [login to view URL] I see your requirem Plus

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(77 Commentaires)
8.3
corpmember29

Hi There! You need to develop a SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp), I have seen the project description carefully send me a message for more discussion. I am available on desk Plus

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(26 Commentaires)
6.6
maxpl

Hello Sir, I hope all is well there. I am a full stack developer. I have 8+ years of experience in webdesign/development. Plus

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(17 Commentaires)
6.0
BitLabs

Dear sir, I will complete your project within 7 days, LIFETIME error free guarantee and provide 365 days (ONE YEAR) support... I have right JavaScript Mobile App Development MySQL Amazon Web Services Node.js Plus

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6.2
AddWebSolution7

Hello there, I hope you're doing good. + We have 10+ years experience with fullstack development in software industry with knowledge developing scalable web solutions, network configuration and RESTAPIs development. Plus

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(25 Commentaires)
6.8
goldsquare

Built many contact centers and saas products Full stack javascript developer , React Js , , React native , NodeJs and MongoDB. Proficient in creating  mobile apps and websites. I see no issues completing this project Plus

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(38 Commentaires)
5.9
ixorawebmob

Dear Hiring Manager, I have carefully gone through your requirements for SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp) Android & iOS app development. I am the expert Mobile app developer wit Plus

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(61 Commentaires)
7.2
keryaseniordev

Hello, sir. Your idea is awesome! I have understood mainly requirements and I have enought experience to make this project. My Skills is ** Vue.JS, Angular.JS, ReactJS, Redux, NodeJS, ExpressJS, TypeScript, jQuery ** Plus

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5.7
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5.5
arnoldb

Hello, I hope you are doing well. I am full stack developer from Poland with more than 8 years of experience. I have reviewed all th Plus

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5.5
dataspro

Hello: After reading in detail the requirements of your project and concluding that they match my areas of knowledge and skills, I would like to introduce myself. My name is Anthony Muñoz and I am the lead engineer Plus

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4.5
sakshiverma2

Hi there! I understand the project scope but have a few questions that need to be clear in more detail. Please let me know if we can discuss the requirement over chat. With my knowledge and skills, I can make your pro Plus

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4.3
WIFTCAP

WIFTCAP began its journey 5 yrs. ago. Since then, we started focusing on client's specific requirements and on time delivery. We have expert Python developers with 2 to 7 years of experience in several technologies, fr Plus

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4.5
AppLogisticsH

hello I have read what you need and I understand perfectly what you need, because I have already developed a similar saas application with all the functions you need I have extensive experience contact me and I will gi Plus

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(4 Commentaires)
4.0
benkushau

Hi, Happy Friday..!! Gone through the requirements and like to assist you with the same. I am expert in using soap and Rest API. Recently I have created a plugin based on Rest API. I have worked with so many APIs Plus

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3.5
kyloapps

Hi, I am a developer with 8+ years of expertise. I have worked on over 100+ projects in android, IOS, and web development. For apps, my skill set includes Android, iOS, Ionic, React Native, Firebase, PWA, Flutter, Nod Plus

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3.9
codenomadnet

"READY TO GET STARTED WORK IMMEDIATELY" Hello Greetings of the day!! I have full time and skills to carry out your project with high quality in time. I have 7 years of strong experience in: Front-End Design: Graph Plus

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3.2
glavniyrastik

Hello, I will finish it quickly and deliver it as soon as possible with best quality. Always here when you ask. I think this is the most important thing. If you need my help please contact me. So we can discuss more. Plus

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2.4