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Android application with web based Field Sales Tracking and Management

Requirement Overview

There are mainly 2 channels of distribution at present

Town Sales

Sales Representative goes to the customer

Collect orders

Submit them in back office

Invoices are raised post submission based on the product availability and supplied to customer through delivery truck

Some customers also walk in the office

Pay the cash and collect the products on the spot

Rural / Van Sales

Orders are collected through Sales Representative allocated for outside routes.

Orders are collected from credit as well as cash customers in these routes.

Sales Rep comes back and allocates the cash orders to van salesman assigned for that route.

For credit orders invoices are raised in the office only.

Salesman loads his truck with all the products ordered (cash and credit) along with other assorted lines for which no orders were collected by the sales rep.

Salesman goes in the route and deliver the stocks to credit customers as per invoices raised.

For cash customers, he offload the products, raises a receipt for the customer and collect the cash from the customer.

These cash customers may have ordered the products in advance through sales rep or they buy on the spot based on the products available in the van.

Salesman comes back to office and do the reconciliation to settle his account.

Key Business Pain Points

No tracking of pending orders at a given point in time.

Pending orders are being lost and it’s difficult to track the supplies against the orders placed.

Sales Rep wise sales tracking is not possible. Therefore, it is difficult to set product wise sales targets for sales reps.

It is difficult to track the returns collected from the customers.

SKU’s and customers are continuously and rapidly changing and so are the prices of products. Need of a robust system which is flexible enough to carry out these changes without much of a hassle.

Business Expectations

Provide a view of pending orders at any given point.

Provide visibility on how much is supplied against a particular order and what is the balance.

Provide visibility to the performance of sales reps at any time. This includes all his activities for a day or for a period of time like which customers he met, how many orders he collected, how many sales returns he has authorized, how many orders collected by the rep are actually supplied/accepted by the customer etc.

Provide visibility on performance of customers and their categorization for a period including how much they purchased, how many sales returns, which products they purchased etc.

Provide a facility to track the location of sales reps.

The back office/ management team should get instant visibility to field activities like merchandising, competitors’ activities, new products in the market etc.

The system should also have the following capabilities

The ability to easily change / update Product and Customer masters.

The mobile device should support handling of a large number of customers and products.

System should work in case of no network coverage in the route.

The system should be able to cater both the channels of distribution and integrate them together. (For example – Pending orders list should include the pending orders from cash as well as credit customers in town and rural market irrespective of the mode of delivery (Van sales, Delivery Vehicle or Walk in Customers). Similarly customer wise sales details should include the list of both cash as well as credit customers)

Visibility for each region/location (branch) to access data pertaining to that location. A centralized data bank containing the information for each region/location

10 sales representatives and 20 salesmen are expected to use the system.

It is also expected that the after sales service should be reliable and quick.

Compétences : Android, CRM, Mobile App Development, MySQL, WordPress

en voir plus : what is sales support, what is android, vehicle service data, track phone android, system update android, sales representatives available, sales representative outside, sales outside sales representative, salesman performance, route sales representative, region bank, quick sales system, product sales reps, phone android track, pay by cash account, outside sales representative account management, outside sales rep, office on android, office mobile for android, office for android

Concernant l'employeur :
( 0 commentaires ) pune, India

Nº du projet : #9802723

23 freelances font une offre moyenne de 383390 ₹ pour ce travail

meet2amitvw

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