We need an Android and IOS app for the livechat software [url removed, login to view] they do have an API that can be used.
See a list of visitors currently online.
Choose to be alerted with a beep when a new visitor arrives.
Choose to be alerted with a beep when a visitor requests a chat or accepts a chat request.
Initiate a chat with a visitor by clicking the chat bubble icon for that visitor.
View the details of each visitor.
View the history for each visitor.
View and set your operator status - online/busy/offline.
iPhone push notifications for chat requests.
Android status bar notifications for incoming chat requests View and reply to messages left by visitors while you were offline.