
Closed
Posted
I need a Microsoft 365 specialist who can jump in today and get a new employee fully operational. Right now they can sign in to the tenant, but SharePoint sites refuse to load and OneDrive throws sync-error pop-ups on their Mac. Here’s the situation: • SharePoint Online – the user reaches the URL but the site won’t open at all; other colleagues can reach it, so I suspect a permission or group assignment gap. • OneDrive – login succeeds, yet the desktop client on macOS instantly shows sync errors and never pulls any files down. What I’m after is simple: 1. Correct permissions or policies so the user can open the required SharePoint site without errors. 2. Ensure OneDrive connects, sync completes, and files appear locally on their Mac (latest macOS, standard OneDrive client). 3. Document briefly what you changed so I can replicate the fix for future onboardings. We have admin-center access (Azure AD, SharePoint Admin Center, Microsoft 365 Admin) and can hop on a remote session immediately. If you’re confident with SharePoint Online permissions, Azure AD group membership, and OneDrive troubleshooting on macOS, let’s get this wrapped up today.
Project ID: 40395681
61 proposals
Remote project
Active 19 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
61 freelancers are bidding on average $26 USD/hour for this job

With a decade of experience under my belt, specializing in all things Microsoft including M365 and SharePoint, I'm well-poised to tackle the access and sync issues you're facing. As the Founder of ZAWN Tech and a seasoned tech expert, I've been steadfast in providing complete solutions for companies both large and small. My pitch: Whether it's Microsoft Azure AD, SharePoint Admin Center or Microsoft 365 Admin, I've got extensive experience working with your tech stack. Solving complex problems like yours is what I thrive on, and delivering efficiently is my commitment. With immediate availability, we can address the permission gaps affecting SharePoint that prevent site opening for your new employee and troubleshoot the OneDrive sync on their latest macOS promptly. Moreover, documentation of the issues faced and its resolution is something I never overlook – my goal is to empower you even after our job is completed. In all our work across various domains,we have always ensured clear communication, a trait particularly crucial for remote sessions like ours. Let my team of certified experts at ZAWN Tech bring you proven real-world solutions for your immediate needs!
$25 USD in 40 days
8.7
8.7

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Cloud Computing, Troubleshooting, C# Programming, Microsoft Access, Sharepoint, Microsoft, Microsoft Azure, Microsoft 365 and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 days
6.7
6.7

Hi, To resolve the SharePoint and OneDrive issues, I'll correct the permissions and ensure proper syncing for the new employee. This will include: - Adjusting SharePoint permissions for access. - Troubleshooting OneDrive sync issues on macOS. - Documenting the changes made for future reference. I'll handle this efficiently and ensure everything is operational today. Ready to start once you provide access to the admin center. Thanks!
$20 USD in 40 days
6.0
6.0

Hello, I can jump in immediately and resolve the SharePoint access and OneDrive sync issues for your new user. This typically points to missing group/site permissions or policy misalignment in Azure AD and SharePoint, combined with a local sync or account binding issue on macOS. I will verify Azure AD group membership, SharePoint site permissions, and licensing to restore access. For OneDrive, I’ll troubleshoot the macOS client (account reset, keychain cleanup, re-link, and policy checks) to ensure full sync and local file visibility without errors. You’ll receive a working setup the same session plus a short, clear checklist of what was fixed so you can replicate onboarding smoothly for future users. Thanks, Asif
$20 USD in 40 days
6.0
6.0

Hi, Sahanaj here. I’ve resolved many Microsoft 365 onboarding issues (SharePoint permissions + OneDrive sync on macOS). This looks like a mix of Azure AD group/SharePoint access + OneDrive client reset/policy conflict. I can jump in immediately, fix access, stabilize sync, and document steps. Question: Is the user licensed correctly (SharePoint + OneDrive enabled in M365 admin)?
$25 USD in 40 days
6.0
6.0

Hi there, I have seen strong hands on experience in Microsoft 365 and would like to assist you. Please let me know a good time to discuss. Thanks!
$100 USD in 40 days
5.6
5.6

Hello there, I can jump in immediately and resolve both the SharePoint access issue and OneDrive sync errors on macOS. My approach is simple: 1. Check user permissions, group membership, and site access in SharePoint and Entra ID to fix the site loading issue. 2. Verify licensing, OneDrive provisioning, and storage setup for the user. 3. Troubleshoot the OneDrive client on macOS (reset, re-authentication, sync settings, and policy checks). 4. Validate conditional access or security policies that might be blocking access. 5. Test end-to-end to ensure SharePoint opens correctly and OneDrive sync completes successfully. 6. Provide a short note of changes so you can reuse the fix for future onboarding. I have hands-on experience with SharePoint permissions and OneDrive troubleshooting across devices. Available to connect now and resolve this quickly. Best regards, Samira
$20 USD in 40 days
5.8
5.8

Your new hire can authenticate but can't access resources - that's a classic Azure AD conditional access or SharePoint permission inheritance issue. If OneDrive is throwing sync errors immediately after login on macOS, you're likely hitting either a licensing mismatch or a broken group policy that's blocking the client from establishing the sync relationship. Before we jump on the call, I need two quick answers: - What license SKU did you assign to this user (E3, E5, Business Premium)? Sometimes OneDrive sync fails silently when the license hasn't fully propagated through the tenant, which takes 15-30 minutes. - Are you using any conditional access policies that restrict device compliance or require managed devices? macOS clients often get blocked if Intune enrollment is enforced but the device isn't registered. Here's how I'll resolve this: - AZURE AD: Verify group memberships and check if the user inherited the correct SharePoint site permissions through security groups vs. being added directly (direct assignments often fail to sync). - SHAREPOINT ADMIN CENTER: Confirm the user appears in the site's permission levels and isn't being blocked by an external sharing policy that treats them as a guest. - ONEDRIVE MACOS CLIENT: Clear the local keychain credentials, reset the sync client using ~/Library/Application Support/OneDrive, and force a fresh authentication to eliminate cached token errors. - CONDITIONAL ACCESS: Review any device-based policies that might be silently blocking the Mac from establishing a trusted session. I've fixed this exact scenario for 8 clients in the past six months - usually it's a combination of incomplete group replication and macOS keychain conflicts. I'll document every change in a runbook format so your IT team can onboard the next hire without calling me. Let's get on a screen share in the next hour and knock this out.
$18 USD in 30 days
5.5
5.5

Hi, this is a quick M365 fix we handle often at SolutionzHere. We’ll check Azure AD group/licensing → SharePoint site permissions (SP groups/M365 groups), then resolve OneDrive Mac sync (reset client, rebind library, policy/cache issues) and validate access end-to-end. We can jump on a call immediately and close this in 1–2 hours ($200–380) with a short handover note. We’ve solved similar onboarding blockers many times. One question: is the user added via a Microsoft 365 Group/Team, or manually to the SharePoint site?
$100 USD in 40 days
5.5
5.5

Hi, I understand you need to quickly fix SharePoint access and OneDrive sync issues for a new user on macOS, likely caused by permission gaps or policy misconfigurations. I’ll diagnose both issues in real time by checking Azure AD group membership, SharePoint site permissions, and OneDrive policies to identify exactly where access is breaking. I will correct the required permissions, ensure SharePoint loads properly, and fully resolve OneDrive sync on the Mac by validating client setup, account linkage, and policy settings. You’ll get a fully working setup for the user along with a short, clear guide of what was fixed so you can repeat the process for future onboardings. Ready to start right away. Usman Bashir
$20 USD in 40 days
5.2
5.2

✅Hi, Client.✅ I am sure i can do this project. Lets connect. Best regards! From Hien ...
$20 USD in 40 days
5.2
5.2

Hi there, I’d be happy to discuss your project—feel free to start a chat anytime. I’m a full-stack developer with solid experience building scalable web and desktop applications, and I’m confident I can deliver your project efficiently and on time. I also have strong exposure to modern technologies including Web3 concepts, DevOps practices, and automation. I’m a Kubernetes enthusiast with hands-on experience using Docker containers and deploying applications on Linux servers. My expertise includes: MERN / MEAN Stack (development + team management) .NET Core APIs with Angular, including D3.js data visualizations Azure Logic Apps, SharePoint, and workflow automation (PowerApps familiarity) Salesforce development with Apex, Visualforce, and integrations via .NET APIs DevOps basics, containerization, and application hosting on Linux Automation workflows and AI-based tools to improve efficiency I bring a problem-solving mindset and full project lifecycle experience—from development to deployment. Looking forward to hearing from you. Thank you!
$25 USD in 40 days
5.0
5.0

Greetings, With over 15 years of experience as a technology and business professional, I am confident that I can help you with Microsoft 365. I have a deep passion for SharePoint and have worked extensively with all versions, including SharePoint Online (Office 365). I have expertise in related Microsoft technologies such as Power Automate (Flow), Power BI, and Power Apps. By leveraging these tools, I have built comprehensive and integrated business applications that are robust and efficient. My proficiency extends to customization on SharePoint Server 2010/2013/2019 using Visual Studio C#, as well as implementing applications in ASP.NET with SQL Server Database integration. I also possess knowledge of Nintex Workflow, which further enhances my capabilities in workflow automation. I have had the privilege of serving as a Project Lead for prestigious organizations such as: -Ministry of Education Dubai, -Ministry of Social Affairs Dubai, -Public Portal for EmiratesAirlines, -Ministry of Finance Portal for the Diplomatic -Institute of Qatar, Office 365 Portal for LogicalOutcomes Canada. I firmly believe in following best practices and leveraging my extensive experience to guide organizations in avoiding common pitfalls. Come over and chat to discuss the deliverables and deadline. Rahim
$20 USD in 40 days
5.1
5.1

I understand just how crucial it is to get your new employee up to speed as quickly as possible, which is why I'm proposing my services. As a seasoned web developer, my experience with technologies like SharePoint Online permissions, Azure AD, and OneDrive troubleshooting on macOS will allow me to zero in on resolving the specific issues you are facing. My ability to identify and rectify permission gaps and group assignment issues on SharePoint will ensure that not only can your employee access the required site without any errors but also that they're provided a seamless experience moving forward. In addition, my knack for documentation comes in handy here too – I'll make sure to document what changes I've made so that these fixes can be easily replicated for future onboarding procedures. This means you won't be left with a band-aid fix for now but the assurance of a well-documented and easily scalable solution. All in all, hiring me means having someone who's proficient in resolving diverse technical issues, leaving no space for speculation or waste of valuable time. Let's work together today to have your new employee fully operational without any impediments.
$20 USD in 40 days
4.5
4.5

i’ve done very similar recently, fixing SharePoint Online access and OneDrive sync issues on macOS in Microsoft 365 tenants. Is the user licensed correctly (SharePoint/OneDrive enabled) and added via M365 group or direct permission? Are there any conditional access or device compliance policies affecting macOS sign-ins? I suggest checking site access via M365 groups because direct permissions often miss inherited access and cause silent failures. I also suggest resetting OneDrive client and re-linking with correct tenant because cached tokens often break sync on Mac. I will first verify license, group membership, and site permissions in SharePoint Admin. Then I will fix OneDrive by clearing cache, re-auth, and validating sync. Finally I will confirm access end-to-end and document exact steps for reuse. Best, Dev S.
$60 USD in 40 days
4.3
4.3

Worked with all kind of servers and all panels since 2007 And currently working as linux system administrator If you need to start as soon as possible contact me And tell me more details about what you want to Tell the time and cost accurately, please contact me now, looking forward to work with you Best regards
$20 USD in 40 days
4.0
4.0

Throughout my career, I've built systems that prioritize performance, reliability, and scalability - traits that are crucial when dealing with platform problems like yours. Drawing upon my extensive experience with web applications and APIs, I'm certain I can navigate Azure AD configurations seamlessly and rectify any permissions or group assignment gaps causing the problem on SharePoint Online. Moreover, troubleshooting OneDrive sync issues on macOS is an area where I'm confident in my abilities. Working on APIs, third-party tools and payment systems has seasoned my problem-solving skills which will ensure your new employee can connect to OneDrive and sync their files error-free. Additionally, I understand the importance of replicable fixes for future references. Hence, I won't just fix the problem but document the changes I make in a concise yet in-depth manner. Overall, my proficiency across multiple areas relevant to your project combined with my approach to producing long-lasting solutions sets me apart from other candidates. Choosing me for this task wouldn't be merely resolving a software snag; it would be an investment into the stable function of your systems. Let's get your new employee on track today!
$20 USD in 40 days
3.7
3.7

Toriqul Global Solutions is a trusted web design and development company specializing in modern, high-performance, and user-friendly digital solutions. Founded by Engineer Md. Toriqul Islam, a Computer Science & Engineering graduate from RUET, we bring over 10+ years of industry experience in creating scalable, visually stunning, and business-focused websites. Our Expertise We provide complete full-stack web and mobile app development services with modern technologies, including: HTML5, CSS3, Bootstrap, JavaScript, jQuery, React JS, Angular JS, Node JS, PHP, Laravel, WordPress, .NET, Python, Ruby on Rails, MySQL, MongoDB, React Native, and more. Why Choose Us? ✔ Modern, clean, conversion-focused designs ✔ Fully responsive across all devices ✔ Scalable, secure, and optimized development ✔ Clean and maintainable code structure ✔ On-time delivery with strong commitment ✔ Professional communication & support ✔ 100% Client Satisfaction Priority We have successfully delivered projects for clients across multiple industries with excellent feedback and long-term relationships. Let’s build something exceptional together. Contact us today to turn your ideas into reality. Best Regards Toriqul Global Solutions
$20 USD in 40 days
4.3
4.3

Hello, I’m a Microsoft 365 specialist focused on fast onboarding and solid, repeatable fixes across SharePoint, OneDrive, and Azure AD. I read your urgent need to get a new employee fully operational today and I can jump in right away to diagnose permission gaps, group memberships, and macOS OneDrive issues so they don’t recur. I’ve resolved similar cases by auditing user permissions, validating SharePoint access policies, and applying targeted group and policy adjustments. I’ve also fixed macOS OneDrive sync errors by re-authenticating the client, clearing cache, and ensuring service endpoints align with the user’s tenant configuration. I’ll implement these steps and verify access to the required site and full local sync. I can handle this promptly based on my experience and will document exactly what I changed so onboarding for future hires is simpler. Best regards, Billy Bryan
$20 USD in 35 days
3.7
3.7

Hello, With over 7 years of experience in Microsoft technologies, including SharePoint, I have carefully reviewed your project requirements. I understand the urgency of the situation and am well-equipped to address the issues faced by the new employee. To resolve the SharePoint access issue, I will conduct a thorough review of permissions and group assignments to identify and rectify any gaps. Additionally, for the OneDrive sync errors on the Mac, I will troubleshoot the connectivity and synchronization process to ensure files are successfully downloaded and accessible locally. Upon completion, I will provide detailed documentation outlining the changes made for future reference and replication. I am ready to engage in a remote session immediately to expedite the resolution process. Let's connect in chat to discuss further and swiftly resolve the issues at hand. You can visit my Profile at https://www.freelancer.com/u/HiraMahmood4072 Thank you.
$15 USD in 40 days
3.3
3.3

Buffalo, United States
Member since Apr 24, 2026
₹1500-12500 INR
$250-750 CAD
€12-18 EUR / hour
£100-500 GBP / hour
$10-100 USD
₹1500-12500 INR
$250-750 USD
₹100-400 INR / hour
£250-750 GBP
$10-30 USD
$30-250 USD
₹1500-12500 INR
$250-750 USD
₹12500-37500 INR
£5-10 GBP / hour
$250-750 USD
₹1500-12500 INR
₹10000-150000 INR
$30-250 NZD
$15-25 USD / hour