We are developing a chatbot with TTS and STT capabilities. We are using RASA as our platform and interfacing with with TTS and STT services. Where we need help now is organising the stories and dialog management so that:
1. It is clear from a developer point of view what we have in place and how they all interact and correlate with each other
2. We can improve the ability of our chatbot to recover from a divergence from our "happy path" conversation.
3. We use the right techniques to make the chatbot get stuck less and pivot more naturally to answering specific, account-related questions from the caller.
The ideal candidate will have the following:
* Have a deep understanding of the RASA toolkit
* Have proven experience designing complex chatbot stories and dialog management
* Be fluent in English.
* Have strong experience building chatbots
* Have work hours that overlap with GMT-4 timezone for at least 4 hours each day.