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ManyChat Expert Needed for Instagram DM Automation – Crystal Business Hi, I am looking for an experienced ManyChat expert to build Instagram DM automation for my crystal business. We sell crystals mainly through Instagram DMs, and I want to automate the first part of the customer conversation so customers can get quick replies, browse our catalog, choose product categories,and then be handed over to our sales team when they are warm or ready to buy. The goal is not to replace human sales. The goal is to qualify customers, organize inquiries, tag leads properly, and send warm/hot leads to our sales team with enough information to close faster. I already have a clear implementation brief ready and can share it with the right freelancer. Scope of Work I need around 2-3 ManyChat flows for Instagram DM automation, including: 1. Welcome Flow Trigger when someone sends a new Instagram DM Welcome the customer in a natural, brand-friendly way Ask what they are looking for Route them based on interest, 2. Human Handover + Follow-Up Flow Send warm/hot leads to the sales team Create clear handover points when human reply is needed Set up automated follow-ups if customers do not reply Keep the conversation natural and not spammy Tag customers based on reply status and sales status 3. Comment-to-DM and Story Reply Automations Set up automations for Instagram post comments Set up Story reply automations Create keyword-based triggers for common inquiries Route customers into the correct flow based on their comment, keyword, or Story reply Lead Tagging & Customer Segmentation Lead tagging is a very important part of this project. I need a clear lead tagging system inside ManyChat so our sales team can easily understand each customer’s type, interest, and buying intent. The setup should include tags such as: New Lead Retail Customer Wholesale Buyer Bulk Inquiry Hot Lead Warm Lead Cold Lead Needs Human Reply Asked for Catalog Asked for Price Asked for Shipping Interested in 5kg Mixed Lot Interested in 5kg Pink Samadhi Lot Interested in Statement Pieces Follow-Up Required No Reply Closed / Purchased The goal is to make sure every customer is automatically categorized based on their answers, behavior, product interest, and buying intent. This is important because we want the automation to help the sales team quickly identify which leads are warm/hot, which customers need manual follow-up, and what each customer is interested in. What I Need Set Up The freelancer should be able to create and configure: ManyChat Instagram DM flows Welcome automation Wholesale qualification flow Human handover flow Follow-up messages Comment-to-DM automations Story reply automations Tags and custom fields Lead qualification logic Warm/hot/cold lead segmentation Sales team handover process Basic testing before launch Clean and easy-to-manage ManyChat structure
Project ID: 40446296
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16 freelancers are bidding on average ₹7,017 INR for this job

Hi, With 15+ years of experience executing over 1500 projects successfully, I pride myself on architecting intelligent systems that drive business productivity and results, and your Instagram DM automation project for your crystal business is right up my alley! My core expertise in AI & Automation meshes perfectly with your requirements for ManyChat development. I bring an "AI-First Approach" to the table, aiming to "Build Once, Automate Forever" a strategy that precisely suits your goal of qualifying leads, organizing inquiries, and effectively routing conversations to your sales team. If there's one thing I understand better than anyone else, it's that automation should effortlessly integrate with your teams and their workflow. Your project entails not only building Instagram DM flows but also setting up a robust customer tagging system for enhanced customer segmentation. My technical mastery of ManyChat helps me create easily understandable tags like “Retail Customer”, “Wholesale Buyer”, “Hot Lead”, “Cold Lead” and so on which are exactly what you need for efficient customer navigation. Lets have a chat warm regards Usama Ansari
₹7,000 INR in 7 days
2.2
2.2

Hi there, You’re not just looking for automation , you’re looking to keep the personal feel of Instagram DMs while filtering out the noise and handing only real buyers to your team. That’s exactly the kind of ManyChat setup I build. I’ve worked on chatbot and CRM-style automations where the goal is qualification first, not forcing a sale. For your crystal business, I’d structure the Welcome Flow, Human Handover + Follow-Up, and Comment/Story reply automations so each response tags the lead correctly, captures intent, and routes retail, wholesale, bulk, and hot prospects into the right path. I’ll also build a clean tagging system with custom fields for product interest, buying stage, and reply status, so your sales team can instantly see who asked for catalog, pricing, shipping, or specific lots like 5kg mixed or pink Samadhi. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Do you already have your Instagram account connected to ManyChat, and should the handover go to a specific person, team inbox, or WhatsApp? I can start by reviewing your brief and mapping the full flow structure right away. Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
₹7,770 INR in 1 day
1.9
1.9

Hey, I get exactly what you’re trying to build — this is basically a structured DM sales funnel, not just “automation.” The key is making it feel natural for customers while still organizing everything perfectly for your sales team. I can set this up in ManyChat so your Instagram DMs turn into a clear pipeline instead of chaotic chats. What I’d build for you: • Welcome flow that qualifies intent without feeling robotic • Product interest routing (crystals, bulk, wholesale, etc.) • Smart tagging system (hot/warm/cold + product interest + intent signals) • Human handover flow so sales jumps in at the right moment • Comment + Story DM automation to bring in leads automatically • Follow-up logic for non-responders without spam feeling The main focus will be clean structure — so your team instantly sees: who is buying, what they want, and how ready they are. I’d also simplify your tag system into something scalable so it doesn’t become messy after a few hundred leads. Before building, I’d map your full conversation flow once so we avoid overcomplication and keep conversion rate high. If you already have your brief, I can plug it directly into ManyChat and optimize it for conversion + readability for your sales team.
₹7,000 INR in 7 days
1.4
1.4

Hi, I’m an AI Automation Specialist, AI Agent Developer, and Full-Stack Developer with expertise in building agentic AI systems, LLM integrations, workflow automation, and scalable web applications that streamline and optimize business operations. I can help deliver a reliable, efficient, and scalable solution tailored to your project requirements while ensuring clean implementation, smooth integrations, and long-term maintainability. Flexible pricing available based on scope and complexity. Fast delivery • Clean implementation • Reliable communication • Long-term support
₹7,000 INR in 1 day
1.6
1.6

Your setup requirement is exactly how Instagram DM automation should be done — qualify and organize leads without killing the human sales experience. I can help build a clean ManyChat automation system for your crystal business that feels natural while properly tagging, segmenting, and routing leads to your sales team. I can set up: • Welcome DM flows • Product/category routing • Wholesale qualification flows • Human handover logic • Follow-up automations • Comment-to-DM automations • Story reply automations • Keyword-based triggers • Lead tagging and segmentation • Warm/hot/cold lead qualification • Sales-team handover workflows The tagging structure you described is very important, and I would structure it using a combination of: Tags Custom fields Conditional logic Engagement scoring Reply behavior tracking This helps your team quickly identify: Buyer intent Product interest Wholesale vs retail customers Customers needing manual follow-up High-priority hot leads I also focus heavily on: • Natural conversation flow • Non-spammy automation behavior • Easy-to-manage ManyChat structure • Clean flow organization for future scaling Before launch, I would fully test: Trigger conditions DM routing Tagging accuracy Human handover logic Follow-up timing and conditions Happy to review your implementation brief and discuss the best structure before setup begins.
₹5,000 INR in 7 days
0.0
0.0

Hi, I can help you set up effective Instagram DM automation using ManyChat, including welcome flows, lead qualification, tagging, and smooth handover to your sales team. I focus on creating clean, user-friendly flows that improve response time and conversion. I’m confident I can follow your brief and deliver a well-structured, easy-to-manage system. Looking forward to working with you!
₹6,000 INR in 7 days
0.0
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⭐ONLY PAY IF YOU’RE IMPRESSED⭐ With extensive experience building Instagram DM automations using ManyChat, we can streamline your crystal business sales process. How we help: ➡️Design natural Welcome, Human Handover, and Follow-Up Flows ➡️Set up Comment-to-DM and Story Reply automations ➡️Implement detailed lead tagging & segmentation for easy sales team handoff Our approach: ➡️Align automation with your brand voice ➡️Create smart lead qualification logic ➡️Ensure seamless handover to human agents ➡️Test thoroughly for smooth launch I’d love to hear more about your project to tailor a precise timeline. We are committed to delivering high-quality results that meet your goals. Kind regards, Aaron Roberts Happy Screen Solutions
₹5,000 INR in 4 days
0.0
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As a skilled web developer with specialized knowledge in data analysis, I am confident that I can effectively automate and optimize your Instagram DM processes using ManyChat. My previous experience has revolved around creating clean and easy-to-manage structures that align perfectly with the needs of your Crystal Business. From my understanding of your goals, it is clear that you aim to not only improve customers experiences but also streamline your sales team's responsibilities by ensuring they have categorized leads for my knowledge in Python and data analytics, I will implement a lead-tagging system within ManyChat that will conveniently classify customers based on their behaviors, interests, and intent. This will allow for swift identification of hot leads, warm leads, and those requiring manual follow-up as well as any other criteria important for your business. Furthermore, my ability to create personalized flows like the welcome flow to ensure a natural and brand-friendly customer interaction suits perfectly with your vision of not replacing human involvement but rather enhancing it.
₹6,000 INR in 3 days
0.0
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Hi, Could you share your current ManyChat setup or any existing workflows that you have? Automating Instagram DMs for crystal sales is a great move to enhance customer interactions! I can create 2-3 effective ManyChat flows tailored to your needs, such as a welcome flow to engage customers and a human handover system to efficiently route warm leads to your sales team. I’ll ensure the flows are designed to be conversational and not spammy while incorporating a comprehensive lead tagging system to help your team easily identify customer intent. With over 5 years of experience in ManyChat and automating customer interactions on social media platforms, I’m confident I can bring your vision to life. Let’s discuss your implementation brief and get started! Best Regards, Junaid Furqan (Nick)
₹5,000 INR in 3 days
0.0
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Hi, I noticed that you’re looking to set up automation for your chats. What if I help you build it using n8n automation? It’s cost-effective, easy to set up, and I charge only ₹6,000 per automation with lifetime support. I’ve already built many automations before, and I’d be happy to show you a demo — looking forward to your message
₹6,000 INR in 1 day
0.0
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Hi there! Your implementation brief is crystal clear, and your approach to automation—using it to qualify and warm up leads rather than replacing the human touch—is exactly how high-converting conversational funnels should be built. With extensive experience in advanced workflow automation, webhook management, and conditional logic, I can build a clean, scalable, and highly organized ManyChat infrastructure for your Instagram DMs. Here is how I will execute your 3 core flows: Strategic Welcome & Qualification Flow: Designing a natural conversational UI that accurately distinguishes between retail, wholesale, and bulk buyers right away, routing them to the correct product category. Advanced Segmentation & Dynamic Tagging: I will implement your exact tagging matrix (New, Warm/Hot, Specific Lots, Needs Reply) using conditional routing. This ensures your CRM/Live Chat dashboard stays perfectly organized and actionable. Frictionless Human Handover & Follow-ups: Setting up bulletproof "Notify Admin" triggers for your sales team the moment a lead is hot, combined with non-spammy, time-delayed follow-up sequences for users who stall. Growth Tools: Bulletproof setup for Comment-to-DM and Story Replies using high-intent keywords. I specialize in clean, easy-to-manage ManyChat folder structures so you can easily update prices or catalogs later. I’m ready to review your full implementation brief and start immediately. Let's connect! Best regards, Gero
₹7,000 INR in 7 days
0.0
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Hello, I can build a high-converting ManyChat Instagram DM automation system for your crystal business that captures leads, qualifies buyers, and routes hot prospects to your sales team while keeping conversations natural and human-like. The goal is to automate the first stage of DM conversations, filter serious buyers quickly, and improve sales efficiency without losing engagement quality. I will set up 3 core flows: A Welcome Flow that activates on first DM, greets users, and guides them based on intent (retail, wholesale, bulk, or product interest). A Qualification + Catalog Flow that automatically tags users based on responses, including Hot/Warm/Cold leads, wholesale vs retail, and interests like pricing, shipping, or specific crystal types. A Human Handover + Follow-up Flow that sends high-intent leads to your team with full context while nurturing others with polite follow-ups until they’re ready. I will also add Comment-to-DM and Story automation to convert Instagram engagement into structured conversations instantly. Everything will be clean, scalable, and fully tested with proper tagging logic for easy management. This setup will help you respond faster, identify serious buyers early, and increase conversions while reducing manual workload. I’m ready to start immediately and can align everything with your brief for a smooth setup.
₹7,000 INR in 7 days
0.0
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Hi there, I can build a flawless, natural-sounding ManyChat automation system tailored perfectly for your crystal business. My goal is to structure a system that qualifies your leads and maps out clear intent tags so your sales team can jump in and close warm buyers instantly. Here is exactly how I will set up your 2-3 core flows: 1. Natural Welcome & Qualification Flow: A brand-friendly greeting triggered by new DMs that casually maps customer intent (Retail, Wholesale, Bulk, or Statement Pieces) without feeling like a rigid bot. 2. Smart Tagging & Segmentation: Implementing your exact tagging taxonomy (from New Lead and Hot Lead down to specific inventory interests like 5kg Pink Samadhi Lot) based on their explicit button taps and replies. 3. Seamless Human Handover & Follow-ups: Setting up clean live-chat notification triggers for your sales team when a lead is warm, coupled with gentle, non-spammy automated follow-up sequences if a conversation stalls. 4. Growth Triggers: High-converting Comment-to-DM and Story Reply configurations to automatically pull organic interactions into your qualifying funnels. Next Steps: Let’s hop on a quick Google Meet call to review your implementation brief, look over your typical daily message volume, and align on a fair, definitive price for the complete setup. Best regards, Mari E.
₹7,000 INR in 7 days
0.0
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