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I have a complete set of personalised email flows in Klaviyo ready to launch, but I want an expert eye on them before they go live. Your main mission is to audit what’s already built, tighten the automation logic, and weave SMS touch-points into the mix so we keep customers coming back long after their first purchase. My top priority is improving customer retention, so I’m particularly interested in sharpening the post-purchase follow-up flow. Alongside that, I’d like your advice on where additional tweaks—or brand-new flows—could lift overall performance. Here’s how I see the engagement: • You review the current Klaviyo account, focusing on email automation and text message integration. • You deliver clear, actionable recommendations (and, where quick wins exist, implement them). • We track key retention metrics to confirm the improvements are working. Please share real-world examples of Klaviyo accounts you’ve optimised, the results you achieved, and what you’d charge for a focused advisory project like this. eCommerce and Shopify experience are must-haves. If the collaboration clicks, there may be ongoing optimisation work, but for now this is a one-off advisory role.
Project ID: 40535393
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110 freelancers are bidding on average $21 AUD/hour for this job

Hi, hope you're doing well! I'd love to audit your Klaviyo setup and help sharpen your retention strategy before launch. Here's my approach: Full audit of existing flows, logic, and segmentation. Post-purchase flow refinement as the top priority. SMS integration mapped to key customer journey moments. Quick wins implemented, not just recommended. A few questions to help me hit the ground running: 1. How many active flows do you currently have, and which ones are you most uncertain about? 2. Do you already have an SMS list built, or are we starting from scratch with opt-in collection? 3. What retention metric matters most to you right now — repeat purchase rate, LTV, or something else? This is an SEO/optimization-focused engagement, so no portfolio link here, but I have hands-on Shopify and Klaviyo experience across eCommerce brands and can share specific results once we connect. Looking forward to helping you launch with confidence! Azeem Amin
$25 AUD in 7 days
8.1
8.1

Hello I’d be happy to audit your Klaviyo setup with a strong focus on retention, post-purchase automation, and SMS integration. I’ve optimized Shopify brands by refining flow logic, segmentation, timing, and cross-channel messaging, resulting in higher repeat purchase rates and stronger customer LTV. I’ll provide actionable recommendations, implement quick wins, and identify missing flows that can boost retention. Happy to share relevant case studies and project pricing upon discussion. Looking forward to exploring your account and uncovering growth opportunities. Thanks
$15 AUD in 40 days
6.9
6.9

Hi There, Could you share the link to your Klaviyo account? I can audit the current setup and streamline the automation logic while integrating SMS effectively to boost customer retention. I specialize in Klaviyo and have experience creating high-performing flows that keep customers engaged beyond their first purchase. Quick wins and actionable recommendations are what I focus on to enhance your retention metrics during implementation. Let me know if you’re ready to roll this out together! Best Regards, Priyanka
$20 AUD in 40 days
7.0
7.0

Yes, I can help audit and optimize your Klaviyo flows with a strong focus on retention and long-term customer value. I have worked on similar accounts where improvements in post-purchase flows, segmentation, and SMS integration led to higher repeat purchase rates and stronger engagement (typically 20–40% lift in flow revenue after optimization). My approach: ~ Audit all existing flows (especially post-purchase). ~ Tighten logic, timing, and segmentation. ~ Add strategic SMS touchpoints (without over-messaging). ~ Identify quick wins + recommend new high-impact flows (winback, replenishment, VIP, etc.). ~ Implement key improvements where needed. Quick question: Are you currently using SMS inside Klaviyo or a separate platform? Happy to review your setup and improve retention quickly.
$20 AUD in 40 days
6.5
6.5

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on eCommerce, Shopify, Email Marketing, Conversion Rate Optimization, Customer Retention, Data Analysis, A/B Testing, Klaviyo Lets connect in chat so that We discuss further. Thank You
$25 AUD in 40 days
6.2
6.2

Hi, I can review your entire Klaviyo setup, audit the existing email flows, optimize automation logic, and strategically integrate SMS touchpoints to improve customer retention and repeat purchases. With Shopify and eCommerce experience, I’ll identify quick wins, strengthen the post-purchase journey, recommend additional high-impact flows, and provide clear, actionable improvements backed by retention-focused metrics. Available to start immediately and deliver a focused, results-driven audit. Usman Bashir
$20 AUD in 40 days
6.5
6.5

Hi I can audit your Klaviyo email flows, tighten the automation logic, and add SMS touchpoints focused on improving retention and repeat purchase behavior. The main technical issue is that post-purchase flows often exist but do not properly segment customers by purchase history, product type, timing, engagement, and SMS consent. My solution is to review your Klaviyo setup, Shopify integration, triggers, splits, suppression rules, attribution tracking, SMS compliance, and retention metrics before making targeted improvements. I can optimize your post-purchase flow, win-back logic, replenishment reminders, review requests, cross-sell paths, and VIP or repeat-customer segmentation. I will also identify quick wins such as better timing, stronger conditional splits, improved subject lines, cleaner SMS handoffs, and better tracking for repeat purchase rate and customer lifetime value. For new flow opportunities, I can recommend only the automations that are likely to improve retention rather than adding unnecessary complexity. I have experience with Klaviyo, Shopify eCommerce, lifecycle automation, SMS marketing, segmentation, retention reporting, and conversion-focused email optimization. Thanks, Hercules
$50 AUD in 40 days
5.7
5.7

Which flows do you currently have active — welcome, post-purchase, winback? Knowing what's live helps me prioritise where the quick wins are. I'll audit your existing Klaviyo flows, tighten the automation logic, and build SMS touch-points into your post-purchase sequence to improve retention. Where quick wins exist I'll implement them directly, not just recommend them.
$25 AUD in 40 days
5.6
5.6

I understand you need an expert to audit your existing Klaviyo email flows, specifically tightening automation logic and integrating SMS touch-points to boost customer retention, with a focus on post-purchase follow-up. I recently helped a DTC brand increase their repeat purchase rate by 18% by optimizing their welcome and post-purchase sequences. My approach will involve a thorough review of your current Klaviyo flows, identifying any logic gaps or missed opportunities. I'll then build out comprehensive SMS sequences within Klaviyo, designed to complement your emails and drive engagement. Deliverables will include documented recommendations for flow adjustments and new SMS segments, along with the implemented SMS flows ready for testing. What is the current target audience segment for these post-purchase flows? Ready to start as soon as you confirm scope.
$25 AUD in 7 days
5.1
5.1

Hi, I can audit your existing Klaviyo email flows, optimize the automation logic, and strategically integrate SMS touchpoints to improve customer retention and increase repeat purchases. The goal is to ensure every message is timely, relevant, and aligned with the customer journey. The review will focus on your post-purchase sequence, flow triggers, segmentation, timing, conversion opportunities, and overall customer experience. I'll identify gaps, recommend improvements, and suggest additional retention-focused automations, such as win-back, replenishment, VIP, and customer loyalty flows, where they can deliver measurable results. You'll receive a detailed audit with actionable recommendations, optimized flow structures, SMS integration opportunities, and a clear roadmap for improving engagement, retention, and lifetime customer value. I'd be happy to review your current setup and discuss where the biggest growth opportunities exist. Regards, Arwa...
$20 AUD in 40 days
5.3
5.3

As an experienced and versatile freelancer, I understand the importance of a well-optimized email flow and the impact it can have on customer retention. My proficiency in Python and my 13+ year-long experience optimizing web automation and developing tailored solutions will be valuable for your Klaviyo Flow Audit project. Even though I may not have specific examples of Klaviyo audits in my portfolio, my ability to analyze complex systems, spot inconsistencies, and provide effective solutions is applicable across all domains. My expertise in data extraction aligns perfectly with your need for actionable recommendations as I will ensure that my suggestions are both concise and applicable. Given the potential for a long-term collaboration imply that my track record speaks for itself – I develop results-driven tech solutions. I'll not only optimize your current setup but also provide advice on further refinements or potential additional flows. Rest assured, I will closely monitor retention metrics to affirm the tangible results of my work. Let's enhance your customer journey together!
$15 AUD in 40 days
6.0
6.0

Hi, I've read your brief — "Klaviyo Flow Audit & Optimisation". This is squarely our wheelhouse at Global IT Vision: building/optimising your online store with a clean catalogue, smooth mobile checkout, payments and on-page SEO — easy for you to manage. We deliver clean, maintainable work with a smooth handover, and I've posted a couple of scope questions on the board. Could we do a quick call to align on the details? — Muhammad Idrees / Global IT Vision Pvt. Ltd
$15 AUD in 30 days
5.6
5.6

Hi, your flows only work if post-purchase messaging is doing more than confirmation emails and is actively shaping the customer’s second and third purchase behavior. Fizza Nadeem K has worked on Shopify and WooCommerce retention setups where Klaviyo flows were rebuilt around lifecycle logic, improving post-purchase engagement through tighter segmentation, timing controls, and cross-channel automation. I will audit your existing Klaviyo setup end-to-end, refine trigger logic in your post-purchase and win-back flows, and integrate SMS touchpoints where email engagement drops so customers stay in a structured retention loop instead of a single purchase cycle. You’ll also get clear recommendations for missing lifecycle gaps, with quick wins implemented directly in the account where possible so improvements start reflecting in retention metrics immediately. Which part of your current post-purchase flow is underperforming most right now—repeat purchase rate, engagement drop-off, or SMS response timing? Best regards, Fizza Nadeem K
$15 AUD in 40 days
5.1
5.1

Hello, I have extensive experience with Shopify and Klaviyo, helping eCommerce brands improve retention through optimized email and SMS automation. I can thoroughly audit your existing flows, refine automation logic, identify conversion gaps, and strategically integrate SMS touchpoints to increase repeat purchases and customer lifetime value. I’ll review your post-purchase journey, recommend high-impact improvements, implement quick wins where appropriate, and provide clear performance-focused recommendations backed by best practices and data. Available to start immediately and happy to discuss examples of retention improvements I've delivered for Shopify brands. Thanks
$18 AUD in 40 days
5.2
5.2

Customer retention is driven by smart automation, and I can help optimize your Klaviyo setup by refining your existing flows and strategically integrating SMS touchpoints to increase repeat purchases and long-term engagement. I can audit your current email and SMS automations, identify gaps in the post-purchase journey, recommend high-impact improvements, and implement quick wins that improve retention and overall flow performance. With experience in Klaviyo and Shopify, I can also suggest additional flows that support customer lifecycle growth. Please join me in the chat to discuss the project in detail, finalize it, and begin working on it promptly. AqSa
$20 AUD in 40 days
4.9
4.9

✋ Hi There!!! ✋ THE Goal of the project:- TO AUDIT AND OPTIMISE EXISTING KLAVIYO EMAIL AUTOMATION FLOWS WITH SMS INTEGRATION AND STRATEGIC IMPROVEMENTS TO INCREASE CUSTOMER RETENTION AND POST PURCHASE ENGAGEMENT I have carefully reviewed your requirement and understand you already have Klaviyo flows built and need expert review before launch with a strong focus on retention, automation logic, and SMS integration. I am best suited for this project because I specialize in Klaviyo, Shopify email marketing, and conversion optimization strategies. • Full audit of Klaviyo flows including automation logic, segmentation, and post purchase journey • SMS integration strategy to improve engagement and long term customer retention • Actionable improvements with implementation of quick wins and performance tracking setup I will provide flow optimization, testing support, retention strategy improvements, and detailed recommendations with implementation where required. I have 9+ years experience as a full stack developer and have worked on multiple Klaviyo and Shopify retention optimization projects focused on increasing repeat purchases and customer lifetime value. Looking forward to chat with you for make a deal Best Regards Elisha Mariam
$16 AUD in 40 days
4.8
4.8

As an experienced Web & App Developer, I’ve spent a substantial amount of time optimizing eCommerce stores on platforms like Shopify and beyond. It's a great privilege for me to offer my specialized services in Python, HTML, CSS, and Javascript so I can take a deep dive into your Klaviyo account, audit your existing email flows, and enhance them for better customer retention. To give you an idea of my expertise in this area, I recently helped an online store boost their revenue by 20% through strategic flow optimization in Klaviyo. By leveraging my skills, we can make sure your post-purchase follow-up flow aligns perfectly with your goal of improving customer retention as well as investigate additional opportunities. I’m adept at identifying quick wins that can transform businesses and deliver long-lasting value. The best part is that even after implementing the changes, I won't leave you hanging. With my ongoing technical management capabilities, we can continually track key retention metrics to ensure the desired improvements are being achieved. So if you're looking for a reliable expert that leaves no stone unturned to help grow your business - from providing customized solutions to ensure optimum digital visibility - let’s collaborate!
$15 AUD in 40 days
4.2
4.2

Hello! A strong retention system can make a big difference in how often customers come back and buy again. I will review your Klaviyo flows and help you improve both email automation and SMS so your setup works smoothly and brings better repeat sales. I will audit your current flows, especially the post-purchase journey, and suggest simple improvements to timing, messaging, and logic. I will also help you add SMS touch-points where it makes sense, so customers stay engaged after their first purchase without feeling overwhelmed. Let’s initiate a chat and discuss the project scope and budget in more detail. ThankYou.
$20 AUD in 40 days
4.6
4.6

I noticed your need for an expert Klaviyo audit and optimization, similar to how I recently identified and corrected segmentation logic errors in a client's welcome series, leading to a 15% increase in initial purchase conversion. My approach focuses on maximizing your existing Klaviyo setup for tangible retention gains. My technical plan involves a deep dive into your current flows, scrutinizing triggers, conditional splits, and content personalization for optimal customer journey mapping. I'll leverage Klaviyo's analytics to pinpoint drop-off points and identify opportunities for SMS integration within your post-purchase sequences, specifically focusing on reducing churn and increasing repeat purchases. I’ll also propose data-driven recommendations for new flows or enhancements based on your stated retention goals. Before diving in, could you clarify your current customer lifetime value (CLV) targets? Also, what specific metrics are you most keen to see improve beyond general retention? I'm confident we can elevate your Klaviyo performance; let's schedule a brief call to discuss your specific needs further.
$25 AUD in 7 days
4.0
4.0

I can audit your Klaviyo setup and focus specifically on improving retention through stronger automation logic, cleaner segmentation, and better use of SMS alongside email. My approach would start with a full flow breakdown—especially your post-purchase journey—where I’ll review timing, messaging hierarchy, triggers, and drop-off points. The goal is to identify where customers are losing engagement and rebuild those sections into higher-retention sequences. I also look at how SMS is integrated within the customer lifecycle so it complements email instead of overlapping it. In most cases, small structural changes in post-purchase, win-back, and browse abandonment flows can significantly improve repeat purchase rates without needing entirely new campaigns. After the audit, I’ll provide clear, actionable recommendations and implement any quick-win optimisations directly inside Klaviyo so you can see immediate improvements. For deeper changes, I’ll map out a structured roadmap prioritised by impact. Do you already have defined retention targets (repeat purchase rate or LTV), or are you still establishing baseline performance?
$20 AUD in 40 days
4.3
4.3

Rio de Janeiro, Australia
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