You must know zendesk chat, zopim, olark, livechat, [login to view URL] etc. I am planning to build service similar to those companies and for that I require experienced people who can guide me with all things related to that. For example, Let's say ABC Chat tool is what I want to build and want to provide solution to a group of people. Now I need to understand, What kind of server usage happens when 10,000 user simultaneously chat with support companies. What kind of server / coding platform / security / database system etc I will need to handle this.
F.E I have 1000 website owners who want to experiment with my service (offering them support solution via livechat on their server). I want to keep data of their chat history for specific number of days (f.e 90 days) and I also would like them to provide a streamlined easy to operate chat system where they can just help their visitors without a moment of delay.
If you've used any chat support system in the past, you'll understand what I am talking about.
This is not a development project, But more of a hobby project. Help me understand everything related to this.
Please bid only if you understand what I seek. I am less interested in people who just post with plethora of non-required details without even reading employer's project detail. To be assured that you've read my project description, You can explain what canned response mean and what kind of help a support team executive can get from it.
Awaiting for great responses :)
4 freelance font une offre moyenne de $231 pour ce travail
Surely, I've given expertise. I'm Microsoft Certified Professional, Senior Software Engineer and Microsoft Certified Trainer with over five Years of Experience. Skills: ASP.NET Core (MVC 6), MVC 5, WCF, N-Tier Arch Plus
I read your project descriptions carefully, I am very interested in your job. Hi, I have found your project description very interesting and therefore, am very eager to work in it. I do possess enough Plus
Hi, A canned response is when a chat system responds automatically with useful information based on keywords and the advantage for a support team executive as it saves their attention for those questions that are mo Plus
Apachi solutions (PVT) Ltd is an IT based solution provider company work from last 15 years. Our offices are located in U.k , U.S.A, Dubai, and Pakistan. We have strong portfolio and having big name in market. we provi Plus