We are looking for a professional company who can manage the following project, which is one part of a large construction:
- internet site with customer profile (login and password)
- customer will need to enter different confidential information about himself, such as paypal account and other demographic information
Basically the internet site will automatically make a conference call between 3 parties, over skype and/or regular tel. numbers. These are the steps:
- customer logs in and defines a default code e.g. 123 for himself, several customers can have the same code. The code just defines what type of person you are.
- he then defines, which type of person he wants to contact e.g. 431 (b)
- customer defines if he is available on default [url removed, login to view] of his profile or other [url removed, login to view] (a)
- he also defines the destination number he wants to call (c)
- several people can have code 431, one of them is contacted for the conversation.
- So: once the customers has defined all what he wants, the internet application calls b) first, which is the person with code 431, then calls c) which is the person on the other end and then contacts a) which is the customer. As soon as all 3 parties are online in a conference call the time is taken.
- The system needs to be flexible, so that the sequence of calls can easily be changed.
- When the conference call is over Person (b) registers this in a log file and person (a) is charged for this service.
- This module is only about the profile and the application who can automise the conference call over the internet.
The software application must be able to handle hundreds of calls at the same time. It must further be able to measure if the bandwidth of all participants is big enough. If the bandwidth for voice over ip is not big enough, then for this party the system must switch over to regular phone. In this case the case is handed over to a call center, where the conference call is setup manually.
You will need to sign a confidentiality paper in form of a non-disclosure agreement with a penalty of several 100’000 USD. As well you need to sign a penalty clause for late delivery. You will receive all details upon an initial briefing.
Payment conditions to be discussed.
Please only real professionals, no experiments!!!! Please submit a clear reference catalog, of projects only in similar fields.