Support agent
$8-15 USD / heure
We are looking for a support agent.
Tasks:
Support our customers in the use of our web application. This application is for Child Daycare Centers and is provided as a saas solution.
Extend, Maintain and improve online documentation. The first form is html with images but can also consist of you tube videos, instructing customers on tasks.
Inform our customers of new updates and maintenance.
Extend, Maintain and improve product website.
To do the online marketing on social media and contribute to these media to create exposure.
All communication is done by email and skype if needed. We are a virtual company so your home will be your work place.
Skills required:
English speaking and writing. Other languages would be a benefit. Dutch is our companies main Language)
Be able to maintain and edit HTML/CSS
Good in understanding software systems and analysing problems.
Patient with novice en users.
Responsibility
Social, friendly
Be able to communicate with all people, (top down)
Eager to learn and contribute
Nice to have:
Java programming. We develop in java and if the interest is there you could step up to implement bug fixes and develop new features.
Marketing back ground
What we offer:
Monthly fee/bonus is dependant on your work experience, background and education. We have a generous bonus system!
For each customer that signs up and becomes a long term customer, you will receive a bonus.
No waist of travelling time
A lot of freedom
Flexible work
As you work at home, you are fee to manage your work yourself. You have the skills to handle this. deal with you have to deal with a lot of 'freedom
'Chance to grown in your work, We have opportunities for growth.
The first initial period will be 6 months with a trial period of 1 month.
If this job is what you are looking for, please contact us. We can manage a (skype) phone call, so we are able to explain and discuss it further.
******************Start at January 2015******************
Nº du projet : #6855832
À propos du projet
17 freelances font une offre moyenne de 11 $/heure pour ce travail
Hi!! Would love to help you with this project. Lets discuss the project in details. Looking forward to hear from you. Warm Regards, Mahahind Charan
Greetings! I am ready to start right away and I am giving you assurance of quality work as I have good skill on English Speaking and Writing. Also, I am familiar with HTML and CSS. Best regards, -Arnob
Hello, I am very much interested to move ahead with this project. With a strong experience of 4+ years working with Customer Support & Virtual Assistant, I have managed to build a broad skill set in this kind of po Plus
Hi Sir, Just realized that I worked for you before. 2 java projects. https://www.freelancer.com/projects/Java-J-EE/Web-service-jboss.html https://www.freelancer.com/projects/Java-J-EE/Research-jboss.html I ho Plus
HI, I have the experience of working at the software tester company for 2 years and another creative industries for 2 more years, moreover my duties is from a personal assistant of CEO, admin support, to software teste Plus
My previous roles have enhanced my ability to communicate both verbally and in the written form, preparing and presenting figures to both clients and at internal management meetings. I enjoy organizing my own work loa Plus