Customer

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Project Title: Customer Support Specialist

Overview:

I am seeking a skilled customer support specialist to assist with email support for my business. The ideal candidate should be experienced in handling customer inquiries and providing timely and efficient responses.

Responsibilities:

- Provide excellent email support to customers, addressing their inquiries, concerns, and issues in a professional and friendly manner

- Ensure prompt and accurate responses to customer emails, aiming to provide resolution within a specified timeframe

- Maintain a high level of product knowledge to effectively address customer queries and provide appropriate solutions

- Escalate complex issues to the appropriate team members for further assistance and resolution

Requirements:

- Proven experience in email support, preferably in a customer service role

- Excellent written communication skills with a strong command of grammar and spelling

- Ability to handle multiple customer inquiries simultaneously while maintaining attention to detail

- Familiarity with our specific customer service platform (to be disclosed upon hiring)

- Strong problem-solving skills and the ability to think critically to resolve customer issues effectively

Additional Information:

- The anticipated volume of customer inquiries per day is less than 50

- We have a specific customer service platform that we prefer to use

- This is a remote position and requires reliable internet access and a quiet workspace

If you are a dedicated

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Nº du projet : #37469402

À propos du projet

14 propositions Projet à distance Actif il y a 2 mois

14 freelances font une offre moyenne de 9286 ₹ pour ce travail

navjootkaur

Hello, my name is Navjot and I am an experienced customer support specialist seeking a dedicated customer support specialist to assist with email support for my business. I understand that the ideal candidate should be Plus

₹12000 INR en 7 jours
(213 Commentaires)
6.7
Jhaharshkumar

Hi I've carefully checked your requirements and am really interested in this job. I'm a full-stack developer working on large-scale Websites and Apps as a lead developer. I'm offering the best quality and highest per Plus

₹7000 INR en 7 jours
(16 Commentaires)
3.4
mshehrozshabbir

Hello again! My name is Muhammad Shehroz and I am the founder of Freelancer.com. I understand that you are seeking a customer support specialist to assist with email support for your business and I believe I am the per Plus

₹7000 INR en 7 jours
(2 Commentaires)
2.4
sunilsahu4

I am excited to introduce you to the team at NCS! We specialize in product development, custom software development, and IT staffing services. We understand that you are seeking a customer support specialist to assis Plus

₹12500 INR en 7 jours
(4 Commentaires)
1.7
Toolsbots

Hello, I am Manoj, Full stack Web developer. We has experience team, who can provide you best customer service. For start, message me.

₹7000 INR en 7 jours
(0 Commentaires)
0.0
techindia999

Hi Greetings! We are team of software developers. We have developers working on almost all the technologies. We will assign you a project manager who will assist you during entire process of project completion. We wil Plus

₹12500 INR en 5 jours
(0 Commentaires)
0.0
mutumayvette

Please accept my application in consideration of the position of a customer support specialist in your esteemed organization. My skills and qualifications are a match to your needs and I believe that I would make a gre Plus

₹7000 INR en 7 jours
(0 Commentaires)
0.0
romadwih

Hello, I can help you. I once worked as a customer service officer at an AC repair service site. Currently I also have a Facebook page with 10,000 followers. The background on Facebook is about job vacancy information, Plus

₹11000 INR en 7 jours
(0 Commentaires)
0.0
tedbetegn

Hi, This is Tewodros, and I would like to assist you in your project, “Customer Support Specialist. "From my understanding, the below-mentioned points must be met in order to succeed in the project, "said the customer Plus

₹7000 INR en 7 jours
(0 Commentaires)
0.0
Megharajput304

Dear Client, Thank you for looking at my Proposal, I am a newbie here but have more than 8 years of experience in design and development too. I am proficient in various programs like WordPress, PHP,codeingiter,laravel Plus

₹7000 INR en 7 jours
(0 Commentaires)
0.0