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Setup Salesforce Liveagent

I have setup Live Agent so that the button to initiate the pre-chat dialog, which is a visual force page, is in our Customer Portal. I need to retrieve the user’s first name, last name and email so that the agent can have this referenced in the Live Agent Console chat.

The live chat when requested by an authenticated logged in user, there shouldn't be a pre-chat form, the details must be pulled up from the external portal and fields in the chat console must be auto populated. The user details are stored in the portal external table.

Need to be done asap.

Compétences : PHP, Architecture Logicielle

Voir plus : visual force salesforce, salesforce live agent, salesforce customer portal, live agent salesforce, customer portal salesforce, console salesforce, agent console salesforce, inno setup uninstall custom form, visualstudio setup project custom form, setup project values form, setup php contact form monster template, setup project custom form vbnet, setup php contact form, create setup vbnet 2005 form, setup project custom form, setup simple contact form, setup cms simple form database

Concernant l'employeur :
( 0 commentaires ) Vienna, India

N° du projet : #8540676

2 freelance font une offre moyenne de $219 pour ce travail

sumeet00

Hi, SFDC Certified Cloud Consultant with knowledge on communities, live agent , console for Service implementations. Looking fwd to hear from you.

238 $ USD en 5 jours
(0 Commentaires)
0.0
vandmsolutions

Hello, We have good experience in installing and customizing live agent, we can fullfil this requirement in short span of time. Please feel free to get in touch with us for any further details required, Thanks Plus

200 $ USD en 3 jours
(0 Commentaires)
0.0